Masión Reviews 

Horrible experience. My order #54542 i still have not received it. They claim its delivered no proof of delivery this is a scam way of doing business. Stand behind your orders and delivery companies you are using. I have struggled to connect with them on email. The only way they ask to reach out but no response no updates for weeks now. Big mistake ordering with them. I will fight till the end to get this matter resolved!!!! I have stopped payment with my credit card. So no shady responses will work.

Bought a Mens Gold Chain Masion says Fast Free Shipping Yeah Right....It's been over 2 Weeks Order still hasn't been Picked up by the Post Office USPS. Now Excuses Begin Masion Scammed Me The Company is Fake avoid them unless You want to Lose Money Like Me. The Company is Trash, Garbage...

Very poor customer service. I bought shoes and they sent me one size smaller. The quality of the shoe is inferior. I wanted to return them. They put you in a never-ending email requirement. Asking one question at a time so that you would give up. Beware

This place is a joke. I ordered a pair of shoes. I paid for 7 days delivery. It took a month to get the order. The order care came and it was not what has been shown on their "website ".

DO NOT use this company! It all looks good from their nice Instagram ads, but its all for show. They send you a tracking number that never updates and is NOT coming from the US like it says their products shipping from the US are supposed to. They take about a week to respond to emails and do not try and fix the issue. HORRIBLE scam

DONT ORDER FROM THEM!! These guys are completely scammers! I ordered my stuff 1 year ago and I’ve haven’t received my orders yet. I’ve been going back and forth with them a million of times now. All bullshit excuses! LEARN FROM ME, dont EEEEEEVER buy their products. This is the worse online store I’ve ever experienced in my life! This ain’t even about the money or the products anymore. It’s how they treat people. You have no morals whatsoever. And also they asked me to removed my reviews, this is staying here forever!! And I’m going to keep writing them until they go under.

These guys are scammers. I bought £30 worth of their chains and never got them. 6 months now and they have the nerve to send me an email to confirm delivery and asking for me to review their chains!!! Complete scam

I ordered two chains. They arrived in the specified time, however they were not the chains that I ordered. I contacted customer support several times and was assured by everyone that I spoke to that the order would be corrected, one even assured me that the replacement had been shipped. It’s been three months and nothing.

This site is a COMPLETE SCAM!!
I ordered a pair of loafers they never came and Support stopped responding. Do not waste your money on this site.

This seems to be a sock puppet of misionofficial. com

another SCAM company,
same layout, same models and items, same modus operandi

If you try to do business with any of them, you will never see your money back, nor any of their "products"

Their entire company and customer service and products are complete trash! I ordered three pairs of loafers and they said they would be delivered within the week and it took almost 4 weeks to get them and they never were even close to the right size and the quality was complete garbage.

That is not even the worst part as the customer service is probably bot driven and they continually keep telling me to go back to the return guidelines which I have done a dozen times and emailed them as many times if not more and they are not giving me any resolution to the matter

I would avoid their company like the plague as they are fraudulent and everything is probably coming from China and they do not stand behind their quality or their customer service at all, and I’m going to give negative reviews on every single platform in the hopes that nobody has the same poor experience I did or lose money like I did

All, avoid! The item never arrived since 18 March, despite quoting that the delivery is made by FedEx/DHL. The tracking numbers provided are SCAM also, showing the whole world but never arrive.
The aftermarket support - ZERO! responses are once a week if you are lucky but very general and does not address the issue.

Everyone avoid this so called company they really are scammers I made the mistake of taking their false trustpilot logo and rating as being legit! I ordered some silly cheap miracle jewellery €30 5 weeks later nothing received no communication no refund like a thief in the night! Avoid at all costs and report this company to your local consumer rights organisation eventually they will be closed down!

I couldn’t agree more with everything everyone mentioned. Ordered so called suede shoes, they were not suede. Instead manmade fake garbage. The shoes arrived in a bag all bundled together with no packaging. Decided to return them and now I am getting the runaround. Takes them days to reply to your email. No phone number and stupid delay tactics. Filed a claim with PayPal. Do not do business with them. A scam.

Was easy to use, look forward to using the product.

Stole from me, repeatedly. Had to threaten GDPR for them to finally stop, hopefully.

I can only agree on all the experiences. This is the worst company ever to order from. A total scam. They have send a complete wrong inferior product. Not willing to organise to proper refund. Their support team (if they answer after numerous requests over months) with fake names "Kym" und "Nick" sending a dubious incomplete return address trying to fool customers. Keep your hands off this fraud!

Never received my order. It arrived at a so-called “shipping partner facility” and then disappeared. Contacted Masion and supposedly they shipped a replacement but the same exact thing happened again. When I requested a refund they said it is not possible because the package is already in transit. I should have read reviews before ordering from them -_-

The signed me up without consent for a monthly subscription. The company told me several times they were issuing a refund but never did. Luckily PayPal reimbursed me.
The company is no good.

Order took incredibly long to arrive - almost two months. I returned all the items and was only issued a fraction of the cost as a refund. The customer support is terrible, I would avoid ordering from here at all costs.