Mason Plumbing & Heating Ltd Reviews 

Mason Plumbing & Heating installed my boiler 5 years ago and have serviced it every year since. The staff and engineers are always helpful, polite, efficient and arrive on-time. Happy customer!

Joe (who has only just joined Masons Plumbing) did an excellent job fixing the leak from the isolation valve on one of our toilets. He was thorough, on time and left everything spotless! Recommended!

Peter did an amazing job installing my new boiler. Friendly and efficient service. My family have used him several times and we wouldn't go anywhere else.

I have an annual service agreement with Mason.
Contacted by them in good time to organise annual service and strip down.
Arrived on schedule and work completed with no fuss or mess.
Can recommend.

Martin arrived on time to service old boiler. He showed us a split in square flue (no longer available) tested boiler and advised replacing.After agreeing quote work was scheduled very quickly. All the work was completed to a high standard and the pipe work very neat. Repair to the outside wall after changing to round flue neat and matching.
Will be using Masons again

Arrived on time, excellent work ethic and tidy work.
Annual boiler service completed, 5 stars from me.

Answered call immediately, sent someone out next day even though it wasn’t an emergency. Really pleasant and helpful, completed job, tidied up. Good price.

Mason Plumbing and Heating have recently replaced my boiler and i am very impressed. I would 100% recommend them.

Brilliant work moving my boiler & fitting new radiators. Delighted with efficient work, great advice throughout process and perfect installation. Easy friendly service, super tidy, highly recommend!

I am delighted to have found Mason Plumbing and Heating. Haydn fully understood my requirements from the initial phone call and Martin did a great job.
The work was scheduled very quickly and Martin arrived right on time, with a phone call to confirm 20 minutes before arrival.
Martin's work was very clean and tidy, dust sheets down and all cleaned up afterwards.
Martin gave advice on some future work that I asked about and we will definitely come back to Mason's as a happy repeat customer.

I asked for some old pipe work to be removed and replaced. Martin from Masons arrived on time and went above and beyond to complete the job which was more involved than thought. Pipe work was lovely and neat as well as being left neat and tidy after the job. Will definitely be using you again 👍

Excellent service and very friendly. Explained everything in great detail and ensured we understood what needed to be done and why. Left everything very tidy and ensured everything was tidy.

The boiler service was carried out on time as suggested, quickly clean and efficiently.
Advice was suggested and discussed at face level, meaning not being told this is what you have to do or change. The service was carried out in a busy house with two small kids and the engineer attending made the kids feel like he was not a stranger

Martin has looked after my boiler for several years now. He always explains what he has done and why it was necessary, and points out work that may be necessary in the future. He is always pleasant, on time and I am very happy with his work.

This is the second time I have used the company.
On both occasions they have been friendly, reliable and professional.
The job was carried out with minimum disruption.

Excellent response to our Boiler breakdown. Very informative with our options to repair or replace with clear pro's and cons. The new boiler was fitted without fuss in a very short order, can’t fault the service. Thanks Martin

Swift & effective service. Very understanding of my elderly Mother's situation.

Mason Plumbing installed our boiler 5 years ago and have continued to service it annually. They have a very professional approach and I've always been impressed with their service.

Peter Mason had done previous good work for us.
This time Martin serviced two gas boilers for us, a modern Worcester Bosch condensing type and our 35 year old Myson Orion.
He was considerate, tidy, conscientious, professional and politely vocal in respect to what he’d done, needed doing next service and offered balanced advice in respect to our old boiler. Because an internal screw was already rounded off he couldn’t perform a full strip down service but cleaned where necessary and tested which was the sensible strategy.
I would happily use Mason’s again.

Very prompt to visit and very effective service. Special thanks to Martin who, once again, took the time & trouble to resolve my 91 year old Mother's central heating problem.