Kieran and Dan were amazing!!! They sorted the problem and explained everything thoroughly. Thanks to them, the salon is back up and running in time for opening. Really appreciate the professio... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Fantastic job done by Kieran! Such a thorough and professional fix to my air circulation unit. Can’t say thank you enough.
Bedrijf heeft geantwoord
Kieran was really helpful and very efficient. Our store is now beautifully lit again and he explained what he was doing and to call if we have any problems in the future. Would definitely recommend!
Bedrijf heeft geantwoord
Very nice engineer came out two months ago and agreed that my heat was not working. Since then it's been ignored emails, phone calls not returned, and promises broken. Avoid if you have a choice - I u... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Masterfix Home is your reliable, one-stop solution for plumbing, heating, electrical, and general property maintenance across London. Our team of professional, fully qualified engineers delivers fast, efficient, and high-quality service every time. We pride ourselves on transparent pricing, clear communication, and a genuine commitment to customer satisfaction. Whether it’s an emergency repair, planned maintenance, or home improvement project, you can count on Masterfix Home for a trusted, professional, and hassle-free experience from start to finish. It’s no surprise that Masterfix Home is London’s chosen property maintenance company – combining technical expertise with exceptional customer care.
Our Promise to You
Geschreven door het bedrijf
- Trusted Service, Transparent Pricing, Exceptional Care
- At Masterfix Home, every call-out comes with the assurance of quality and reliability. Our fully qualified Electrical, Plumbing, and Heating engineers deliver fast response times, honest pricing with no hidden fees, and workmanship you can depend on. From the moment you book to the final sign-off, we’re committed to clear communication, professional service, and customer care that puts your home first — just as reflected in our excellent Trustpilot reviews.
Black Friday Deal: Save 20% with a Service Customers Love!
Big savings. Top-rated service. Your Black Friday upgrade is live.
Enjoy up to 20% off a call-out for all Electrical, Plumbing, and Heating services booked and secured in November.
Whether it’s an unexpected issue or planned maintenance, our top-rated engineers are ready to help — at a limited-time Black Friday price.
✔ Electrical call-outs
✔ Plumbing call-outs
✔ Heating call-outs
✔ Discount applies to all bookings confirmed in November
Secure your slot early — once they’re gone, they’re gone.
Contactgegevens
Unit 1, 33 Stannary Street, SE11 4AA, London, Verenigd Koninkrijk
- 020 7518 8600
- wecare@master-fix.com
- master-fix.com
4,6
Uitstekend
55 reviews
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Responsive
Communication was good. They were thorough ensuring the job was completed and gave advice
17 april 2026
Antwoord van Masterfix
Thanks for your kind feedback — it’s genuinely appreciated. Glad everything went smoothly for you.
Thank you Danny!!
Danny was so helpful and patient! Would recommend to anyone! Thank you!
16 april 2026
Review zonder uitnodiging
Antwoord van Masterfix
Really appreciate the feedback. Good to hear everything was handled just as it should be.
Antwoord van Masterfix
Thank you for the 5 stars — really appreciate you taking the time to share this. Delighted we could help.
Fantastic job done by Kieran
Fantastic job done by Kieran! Such a thorough and professional fix to my air circulation unit. Can’t say thank you enough.
8 april 2026
Review zonder uitnodiging
Antwoord van Masterfix
Really appreciate you highlighting Kieran. He consistently delivers a high standard and it’s great to see that recognised. I’ll be sure this gets shared with him.
Kieran did a great job.
Kieran did a great job.
Fast and very professional
8 april 2026
Review zonder uitnodiging
Antwoord van Masterfix
That’s great to read — thank you. I’ll pass this directly to Kieran, feedback like this goes a long way with the team.
Antwoord van Masterfix
Thank you so much for taking the time to leave this. It genuinely means a lot to the team. We take huge pride in turning up when we say we will and doing the job properly — so it’s great to hear that came through. Really appreciate you choosing Masterfix.
Kieran and Dan were amazing!!
Kieran and Dan were amazing!!! They sorted the problem and explained everything thoroughly. Thanks to them, the salon is back up and running in time for opening.
Really appreciate the professionalism, efficiency, and friendly attitude from both of you, you made a stressful situation so much easier. The level of service was outstanding and didn’t go unnoticed.
Many thanks again, great work and truly top-notch support couldn’t have asked for better!
30 maart 2026
Review zonder uitnodiging
Antwoord van Masterfix
Great to hear Kieran and Dan looked after you. They are a big part of the team and exactly the kind of engineers we want representing us in our clients’ homes. Really appreciate the feedback.
Antwoord van Masterfix
Really appreciate you highlighting Tony. He consistently delivers a high standard and it’s great to see that recognised. I’ll be sure this gets shared with him.
Exceptional level of service across both operational delivery and office support.
I have worked closely with Masterfix through different managing agents and have consistently found their service to be of an exceptionally high standard. Their professionalism, responsiveness and quality of workmanship have made them a highly valued contractor.
I would particularly like to recognise Kieran, Anthony, Tony, Jason, Harley and Tommy Lehane for their outstanding contribution. Kieran is an exceptional electrician who has resolved a number of complex issues efficiently and effectively. He consistently goes above and beyond, takes great pride in his work, and demonstrates a clear commitment to delivering the highest standards.
Anthony and Tony have also provided an excellent service. They have successfully managed and resolved complex leak issues while dealing with residents in a highly professional, sensitive and considerate manner. Their ability to coordinate with other trades and see matters through to completion has been particularly impressive.
Jason, Harley and Tommy Lehane from the FIRAS department have likewise been excellent. Their response times, attendance and overall turnaround times have been among the best we have experienced. They are reliable, efficient and consistently deliver works to a high standard.
In addition, Chelsea, Rob and Emily in the office have always been extremely attentive and proactive in supporting our requirements, ensuring that the appropriate trades are arranged promptly for both urgent issues and planned maintenance or repair works.
Overall, Masterfix have delivered an exceptional level of service across both operational delivery and office support. I would have no hesitation in recommending them.
27 maart 2026
Review zonder uitnodiging
Antwoord van Masterfix
We’ll make sure your comments are shared with Kieran, Anthony, Tony, Jason, Harley, Tommy Lehane, Chelsea, Rob and Emily. They’ll be genuinely pleased to see this, as they all take real pride in what they do.
We know how important consistency, communication and getting the job done properly is — so it’s great to hear that’s been your experience across the board.
Really appreciate your continued trust and recommendation.
Really helpful
Really helpful, solved the issue really quickly!
19 maart 2026
Review zonder uitnodiging
Antwoord van Masterfix
Massively appreciated. Property issues are never convenient, so if we’ve made it easier and less stressful, then we’ve done our job properly.
Professional and skilled service
I don't normally bother with leaving reviews but I am happy on this occassion to make an exception as I was very pleased with the expertise and conscientiousness of Tony, the plumber, and Kieran, the electrical engineer who quickly diagnosed and fixed the problem with my immersion heater and equally importantly took pains to put everything back as they found it, including re-hanging a glass-fronted kitchen cupboard door, which required skill and patience.
19 maart 2026
Review zonder uitnodiging
Antwoord van Masterfix
Really appreciate you highlighting Tony & Kieran. They consistently deliver a high standard and it’s great to see that recognised. I’ll be sure this gets shared with them.
Super helpful and efficient
Kieran was really helpful and very efficient. Our store is now beautifully lit again and he explained what he was doing and to call if we have any problems in the future. Would definitely recommend!
19 maart 2026
Review zonder uitnodiging
Antwoord van Masterfix
Thank you for taking the time to mention Kieran — that really means a lot. He takes real pride in his work and it shows in feedback like this. I’ll make sure this is passed on to him directly.
Great service
17 maart 2026
Antwoord van Masterfix
Thanks for the review — it really does help. Word of mouth still matters in this industry, and feedback like this keeps standards high across the team.
Great experience
Great experience, very happy with it. Danny C was super efficient and incredibly polite and professional. He was very quick to resolve the issue despite having to do a couple of trips and kept us posted about everything that needed done.
6 maart 2026
Review zonder uitnodiging
Antwoord van Masterfix
Massively appreciated. Property issues are never convenient, so if we’ve made it easier and less stressful, then we’ve done our job properly.
Danny C was fantastic
Danny C was fantastic, arrived super quick and got to the bottom of the problem easy and fixed it in no time. Very freindly and professional
4 maart 2026
Review zonder uitnodiging
Antwoord van Masterfix
Fantastic to read this. The engineers take real pride in what they do, and feedback like yours keeps morale high. Thanks again for choosing Masterfix — we’re always here when you need us.
Kieran came to our property and…
Kieran came to our property and resolved the issue promptly. He went above and beyond to find out the cause and do all he could to resolve it. Very grateful for his work.
28 februari 2026
Review zonder uitnodiging
Antwoord van Masterfix
Thank you so much for taking the time to leave this. It genuinely means a lot to the team. We take huge pride in turning up when we say we will and doing the job properly — so it’s great to hear that came through. Really appreciate you choosing Masterfix.
Really great experience with Anthony
I had a really great experience with Anthony who came and fixed a leaking pipe in my house. I was really pleased with his work. Great efficient service, would definitely recommend him.
22 januari 2026
Review zonder uitnodiging
Antwoord van Masterfix
Fantastic to read this. The engineers take real pride in what they do, and feedback like yours keeps morale high. Thanks again for choosing Masterfix — we’re always here when you need us.
Exceptional service from Anthony
Exceptional service received from Anthony. Long standing plumbing issue was sorted out quickly and efficiently. He was friendly and knowledgeable and left my property clean & tidy. I was very impressed.
16 februari 2026
Review zonder uitnodiging
Antwoord van Masterfix
Thank you for such kind feedback. We don’t take 5-star reviews lightly — they’re earned. Delighted we could help and get things sorted for you quickly.
Super quick and efficient service!
21 februari 2026
Review zonder uitnodiging
Antwoord van Masterfix
Really appreciate you sharing this. We’re proud of our team and it’s always great to hear when they’ve delivered the level of service we aim for. If you ever need us again, we’re only a call away.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.