Mastertrade Reviews 370

Great quick delivery and at a competitive price

Competitive prices. Good choice of products. Staff knowledgeable on product.

I ordered a downlight on 19th Dec to finish a job. It was supposed to be in stock and same day despatch. I emailed Mastertrade 23rd Dec for an update as it was showing on my account as "Processing". So far, no response and still "Processing". Not impressed.

Una Empresa que realmente recompensa por seguir estrictamente sus reglas, espero siga creciendo

Used Mastertrade to buy some sockets in two occasions. First occasion unfortunately two of the sockets that were sent were of the wrong type, but this was quickly fixed. Very good prices and availability.

I bought some downlights from Mastertrade having carefully researched which ones to get and found them to be competitivly priced there. They were delivered in good time and I was very happy with the products (Forum SPA). Over several months some of them have failed and started flashing. I called customer services and they have been responsive and worked to confirm warranty terms with the manufacturer. Replacements have been arranged efficiently. I couldn't ask for more from a supplier. Very professional and good customer services.

Ordered an item from Mastertrade, only to find them cancel and change the price and invite me to re-order at a higher price. Refund given, but very disappointed that my order was cancelled and false prices were advertised.
I don't think I will be re-ordering from them.

Initial delay in ordering from the manufacturer. One phone call asking 'Where's my stuff?' and the order was traced, actioned and it arrived 24 hours later. A system hiccough I suspect. This happens....

Thanks Mastertrade.

Great company to deal with, extremely happy with the service they have provided me with over the last few years. Always ready to give advice and good after sales service.

Great quality fir a very reasonable price. Well packaged and quick delivery.

I am an electrician & you need wholesalers you can trust, I always have great service from Mastertrade. The delivery is always extremely quick & whenever I have had an issue the customer service team has been great.
Highly recommend!

Prompt and efficient delivery

Excellent company to deal with. Great customer service on the phone and great communication. Prompt dispatch times and delivery is fast.

The speed at which the order was processed, dispatched and received was outstanding.
Also, the price was the most competitive price I found.
I have added Mastertrade to my book marks to use in the future.

So kind and helpful . I was stuck for specific plug sockets to finish my kitchen installation before Christmas . Totally unreasonably requested next day delivery on 16th Dec . Didn’t expect them to come up with the goods but they did . Thank you so much . Wouldn’t hesitate to buy from here in future .

Very pleased with both my purchases and deliveries from Mastertrade. Great prices and a very quick response when I had a problem. Well done guys.

Great selection and prices, very knowledgable staff and fast delivery.
Been a regular customer for 4 years, great service provided

I often use Mastertrade and so far o have not had any issues . Prices are reasonable , delivery times excellent , customer service good .

Best price for buying Astro Digit Lights, fast delivery and kept informed after purchase