My comments cover whole of 2025. Generally offers good variety of trainings and conferences. I especially appreciate some free trainings and conferences organised by Maudsley and request to continu... Toon meer
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Lees wat reviewers zeggen
The seminar leaders are excellent, knowledgeable and competent. They listen to feedback and respond in a timely manner. The seminars are an accessible and interesting mix of PowerPoint, videos and rol... Toon meer
Paramedics are often lacking in their training with managing mental health patients in crisis. I found this course to be invaluable, not only from the education provided by experts in this field, but... Toon meer
ARFID training was very informative. I liked the content, although quite heavy and fully packed. I particularly found very helpful the discussions and Q&A we had, which offered a lot more clarity. I c... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Maudsley Learning, our mission is to produce the highest quality mental health and well-being education and training products. We provide mental health education to mental health and non-mental health professionals. Our courses can be delivered in-person or digitally.
Contactgegevens
82-96 Grove Lane, SE5 8SN, LONDON, Verenigd Koninkrijk
- 0330 808 9391
- maudsleylearning@slam.nhs.uk
- maudsleylearning.com
4,4
Uitstekend
271 reviews
Heeft nog niet op negatieve reviews gereageerd
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No booking confirmation
I paid for the course (money left my account) but no response from you, so I don't know if I'm on the course or not and I can't apply to my trust for study leave and reimbursement etc. No reply on your phone line.
29 december 2023
Antwoord van Maudsley Learning
Hello Matthew, I am terribly sorry for the inconvenience caused. Please accept my sincere apologies for the error that occurred with your order. Our system failed to flag your payment due to a glitch, and I understand how frustrating this must have been for you. We are determined to make things right and resolve this matter as soon as possible. One of our team members will be in touch with you shortly to ensure that everything is taken care of. Thank you for your patience and understanding.
unclear course information
It was unclear whether the course i booked was on line or face to face.
I emailed two people about this and they both gave incorrect information
4 oktober 2023
My booking was cancelled “due to high…
My booking was cancelled “due to high demand of the course” at least a month after I had actually safely booked it.
Then I had sent them an email enquiring what was the criteria based on which my booking was cancelled and I never received a reply.
7 november 2023
Antwoord van Maudsley Learning
Hi Georgiana, we are incredibly sorry that you never received a response and for the inconvenience caused. We have alerted a senior member of our team to get this resolved for you. Thank you for your patience and understanding.
Really enjoyed the simulation cyp…
Really enjoyed the simulation cyp course. Never been on anything like it and found it a really effective way of learning. The facilitators were great.
27 oktober 2023
I found it easy to access
21 december 2023
Well designed forms with easy to…
Well designed forms with easy to understand instructions.
13 december 2023
Extremely User Friendly
It was easy to book and also excellent support system when I made a mistake in booking the wrong course
7 december 2023
Excellent experience
Good communication, easy to access course, friendly and inclusive facilitators
5 oktober 2023
It is great.
20 november 2023
The program was very resourceful and i will recommend for colleagues and friends
The program was well structured and excellent laid out for anyone to understand.
12 september 2023
11 online modules were excellent
11 online modules were excellent
Penny Browns presentation was the best . Others not very good since they put too much information on their slides during their presentation
14 september 2023
good pre course media
15 september 2023
I dislike unhelping mobile unuseful…
I dislike unhelping mobile unuseful process of registration. It is impossible to switch from mail with code to regitration page. Must do it on PC or laptop.
To many - code, pin with uncertine effect and no feedback I booked the course. Frustrating.
7 november 2023
IT problems and SLAM's response.
I attended the initial CAARMS 2-day training a couple of months ago, but was able to join the interactive session on the afternoon of the first day, because I was couldn't access Zoom. This meant I had to cancel my original attendance and return on Monday 6th November. However despite having downloaded Zoom in preparation, it wouldn't let me join the interactive session because the system required an updated version, but didn't offer me the option (presumably as I didn't have access permission). I alerted the relevant SLAM team by email but got a very slow and ultimately unhelpful response. Unfortunately by the time the IT issue was rectified (SLAM didn't help me with this, and I had to access my own trust's IT department instead, who were by contrast extremely swift and helpful) I had to cancel the training (for the second time) and am hopeful that it will be third time lucky, although I'm not confident of this. I'm not looking forward to the next attempt at CAARMS training, which I have to complete as part of my role.
6 november 2023
Antwoord van Maudsley Learning
Hi Tim,
Thanks for taking time to leave a review and making us aware of the issues with accessing your course, I can assure you this is not the way things usually go here and we would love to look into this further with you.
I have sent you an email please kindly respond with a convenient time to discuss.
Hoping you can reach out soon, take care for now.
Maudsley learning
Very thorough
6 september 2023
Transparent, professional, great
Simple clever registration. Many professional themes. Quick response.
30 oktober 2023
great competent speakers
26 oktober 2023
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