I had a flat a couple of days ago & drove to Tire Kingdom in West Pembroke Pines to have it sorted out. Alex @Customer Service came out, took a look at my tires & said I would need at least 2 ne... Toon meer
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To Tire Kingdom Management, I am filing a formal complaint about the unacceptable service I received at the Tire Kingdom located near Pines Boulevard and 172nd Avenue in Pembroke Pines... Toon meer
My tire had a nail I stopped for help and got NO HELP AT ALL . They were trying to sell me a tire, I will never come again, ONLY ''FAMILY TIRE'' HELPED ME AND IT TOOK A FEW MINUTES,
Bedrijf heeft geantwoord
The team is great!! Thank you Tony for your inspection yesterday and oil change!!
Bedrijfsgegevens
Geschreven door het bedrijf
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
The Mavis Tire Difference:
Geschreven door het bedrijf
- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Contactgegevens
17203 Pines Blvd, 33029, Pembroke Pines, FL, Verenigde Staten
- 9548001314
3,3
Gemiddeld
4 reviews
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To Tire Kingdom Management,
To Tire Kingdom Management,
I am filing a formal complaint about the unacceptable service I received at the Tire Kingdom located near Pines Boulevard and 172nd Avenue in Pembroke Pines.
I brought my vehicle in to have four new tires installed and waited for more than two hours. During that entire time, nobody touched my vehicle or began working on the tires. No employee gave me a reasonable explanation for the delay, provided an accurate update, or showed any concern about wasting more than two hours of my time.
When I asked about the service, the employees were rude, dismissive, and completely unprofessional. Instead of apologizing or trying to resolve the problem, they acted as though my questions were an inconvenience. Customers should not be ignored and treated disrespectfully after trusting your business and waiting hours for a service that was never even started.
This experience showed a serious lack of communication, organization, and basic customer service. If the store was unable to complete the installation within a reasonable amount of time, I should have been told immediately—not left waiting for over two hours while nothing was done.
I expect management to investigate what happened, address the behavior of the employees involved, and explain why my vehicle was ignored for so long. I am also requesting a direct apology and an appropriate resolution for the time that was wasted. A generic response will not be sufficient.
If this matter is not handled seriously, I will escalate my complaint to Tire Kingdom’s corporate office and share my experience publicly so that other customers understand the type of treatment they may receive at this location.
Sincerely,
Jorge Villarreal
2 september 2026
Review zonder uitnodiging
I had a flat a couple of days ago &…
I had a flat a couple of days ago & drove to Tire Kingdom in West Pembroke Pines to have it sorted out. Alex @Customer Service came out, took a look at my tires & said I would need at least 2 new tires. I knew he was right cos I had been driving with those tires for the past 5 years. Not too long after, Benjamin the Branch Mgr informed me that my brakes were shot & needed to be changed as well. It was a safety issue.
I was overwhelmed with all kinds of emotions, because without a workable car it would be impossible to get anything done. Most especially go see my son who's on admission at Joe DiMaggio.
Benjamin went the extra mile to make sure I got the tires, brakes & wheel alignment within a reasonable budget. I'm so used to mechanics trying to fleece women, because we don't know a lot about the cars we drive. It wasn't the case here.
Thank you so much!!!
7 augustus 2026
Review zonder uitnodiging
My tire had a nail I stopped for help…
My tire had a nail I stopped for help and got NO HELP AT ALL . They were trying to sell me a tire, I will never come again, ONLY ''FAMILY TIRE'' HELPED ME AND IT TOOK A FEW MINUTES,
2 februari 2026
Review zonder uitnodiging
Antwoord van Mavis Tire - Pembroke Pines
Hi Lana, I'm sorry to hear about your experience at our shop. We strive to provide the best service and it seems we missed the mark this time. Please reach out to us at 914-984-2500, Option #2, so we can address your concerns directly. Thank you for bringing this to our attention.
Consumer Solutions
The team is great!
The team is great!! Thank you Tony for your inspection yesterday and oil change!!
18 januari 2026
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