I consider the company uses false and misleading advertising.

Headline advertisement: there is a 30-day free trial for the Maxophone. However, the only option that involves a "free trial" includes a requirement to purchase hardware.

A reasonable person would not consider a "free trial" to include some kind of mandatory purchase.

Real waste of a consumer's time.

Have been highly impressed with their support. They get back to you FAST, and have held my hand and answered all questions so quickly, while setting up my business phone system with no prior experience. Highly recommend.

Maxotel is so easy to use and if you need any Technical support, they always answer the phone straight away and make sure to take the time to guide you through the troubleshooting.
Alek in Patricial goes above and beyond to help no matter what technical issues you may be having.

The MaxoTel system is easily the most feature rich, easy to use and cost effective hosted phone system I have encountered. Very rarely do I require any assistance with the systems features, but when I do I have never been let down by the support. Could not recommend them more highly

The only thing that surpasses the Maxo platform in terms of self service and expectation is the timeliness and technical competence of the support team. As a whitelabel customer who has been on both sides of the consumer and supplier table with other carriers, Maxo is by far the most reliable, technically adept, and most importantly, consistent in all aspects of business.

Fantastic VOIP PBX company, I've used them on every single one of my cloud PBX migrations for small and large offices and never had a problem.

These guys are personable, friendly and fun a fantastic platform, always recommending them
To my friends. Keep up the good work

Every time I log into my Maxo portal there is new features that are perfect for our needless, the product is cost effective even on a large scale and has never let us down.

Highly recommend after using lots of other providers.

MaxoTel is not just the best VoIP and hosted PBX provider out there (believe me I have tried many before finding Maxo), they are one of the best businesses I have come across. From products, pricing, service and support these guys get it.

Phone support is answered by a real person in seconds, support emails always answered promptly, voice quality is excellent and features continue to be added - they listen to their customers and actually implement new features based on customer feedback. But most importantly, the service is rock solid.

Despite their growth, the level of service continues to remain stellar. I could go on, but if you're looking for a VoIP provider for your business, you can't do better than Maxo, you'll never be disappointed, and you'll continue to be impressed with how well these guys operate.

Maxo team has been excellent. It can be quite daunting finding your way in a new (phone) area. Their quick reactions and excellent details have made it a breeze. Their portal and help are so intuitive that it is not funny
Thank you team

Henk Staal
D3st1ny CEO

Fast Response! Top notch australian support team and easy setup online.

Maxo Tel have been nothing but fantastic to deal with in every interaction. The support team are always happy to help regardless of the naivety of the question or request. The team have helped get all of my team set up with softphone which is very much appreciated by a non-tech person like me! As well as this, the product is great & Maxo Tel are local which is important to me. Very happy to recommend!

After sharing office space with another company who had their own PBX (physical) I was in need for a hosted solution.

To be honest I didn't really understand much of the jargon when i started looking around - so I needed something that was intuitive to use, had great support staff and most importantly - worked seamlessly.

I have used them for a year now and the team at Maxo are flawless. Nothing is too hard, they helped with my many numerous questions and whilst having to work from home with COVID were an absolute godsend.

In 11+ years of running a business, I'm not sure I've had a service provider who whom I am so happy to pay my bill each month.

I couldn't recommend these guys enough. I've referred them to others (including the previous business I worked with) and they are now advocates like i am.

We use Maxo for a hosted PBX system for our hospitality group. The phones are great, rates are competitive, and we can always get help quickly in the very rare instances that we need it. System was very easy to set up and is very robust. Would highly recommend to anyone considering.

We switched from the copper network to our first ever VOIP using Maxotel cloud hosted PBX over our Fixed wireless NBN and we couldn't be happier.

Whilst setting everything up support was excellent, wait times were less than 30 seconds before I could talk to someone ( and I talked to them *alot* whilst I was setting up the VOIP transition). I had one one poor experience where I was steered wrong by one tech at one point, but another tech was able to help me out after I had continued trouble. We ported our numbers to Maxotel and we were kept informed of the port progress at every stage (unlike another Telco ending in "stra"), and I never really felt in the dark about our account progress.

We also ordered some Yealink deskphones from Maxotel, which came pre-configured and plug and play. Plugged them into the network and they *just worked* and were easily configured and provisioned using the web UI. Further configuration on the phones was easy enough, and though I didn't need it, Maxotel offers guided setup if required.

The phone options are many and varied, call spy, call steal, paging, hiding caller id, joining and leaving queues can all be done from the phone. The cloudphone app allows mobile clients to have calls transferred seamlessly to their mobile and allows them to call into any extension.

The rest of the web UI is easy to use and has so many options we didn't even need half of them, but it was extremely simple to create IVRs, hold music, ring groups, ring queues, voice mail, announcements, diversions and address books, conference rooms, all standard, not paid addons.

Lag/Jitter is almost non-existent, voice quality is excellent (call quality is better than our old copper!) and our users forget we are even using VOIP.

Price wise we are saving hundreds of dollars a month on our old copper service, and now we have multiple concurrent lines instead of just 2.

Overall, we are extremely pleased with our decision to choose Maxotel as our first VOIP provider.

Best experience I have had with a Telco.

Whist Telstra had wait times of 2 hours during the height of the pandemic, Maxo was answering calls within 30 seconds by very knowledgeable support.

I was having trouble setting up my new voip service and a Maxo technician was helpful enough to screen share with me and configure my Grandstream ATA device, which i was extremely surprised by.

Additionally our bill is a fraction what it used to be with Telstra and have access to a range of new features like web hosted voicemai, call recording and virtual fax.

Fantastic product with prompt domestic support and super well priced.

Highly recommend the MAXO Hosted PBX, it is super easy to use, make changes when staff move desks or need to work remotely, the devices even automatically configure themselves.

Have saved our businesses tens of thousands of dollars.

Fantastic Company with great support, honest and good value.

You'll find their staff very capable and their service is reliable.