Mayleen Reviews 20

No email , no page on website, no on facebook. On instagram is but nobody read messages.
I want return item but I don’t now how becouse I don’t now wear need text .

It arrived very quickly and perfectly as I ordered, I loved the service

Fast delivery, and a beautiful dress to a reasonable price. Did however find the dress much more bright yellow than the picture, which was a bit disappointing. The dress is also a bit see through.

My first time buying a dress for a special occasion online. Must admit I was nervous. Everything turned out perfect!
Love the dress and quality is great!

Lovely quality dresses.
Prompt answers to my email when I had a question.

I waited a lot for the delivery and then when I finally got the dress they sent me the wrong item, I ordered a midi dress and I got a maxi one just 3 days before my event. I had to manage to get another dress from a different place. Then I requested a full refund and still wating for them to come back to me to tell me when can I get this.
Very dissapointed with the service in general.

Customer service, Sanita was great, delivery was a bit delayed for some reason but everything was sorted quickly and dress was 10/10👍

AVOID AT ALL COSTS
I am so sad to write this but I have experienced such terrible customer service, I have never seen anything like it.

I am currently still £236 out of pocket meaning they still owe me £236 for returned articles.

The articles were returned as they arrived but because of a technical fault on their side my returns parcel is now lost.
I have lost £236 and they absolutely do not care at all, they do not respond to your emails unless you say you will enforce action and even then they apparently can't do anything to help it is down to me the customer to find the parcel with Evri and sort it out.

So very unprofessional, which is such a shame as my bridesmaids loved the dresses they just came up the wrong size so we were going to order 7 different sized dresses...

Now we're out of pocket with no dresses at all and a lot of frustration.

Even before we ordered dresses the samples took two months to turn up as they kept "getting lost in the post" strange how I've never had anything lost in the post before and now everything they send me gets lost...

Also paid for next day delivery on a Tuesday and it wasn't even dispatched on the Friday, I emailed them to ask what was going on and all of a sudden they dispatched the order but in the wrong colours...

So all in all I'm extremely disappointed as I loved the dresses but they have kept our money and don't have the stock to warrant our new order anyway...

And to top it off they did reply today, saying I have no common sense! I am truly shocked!

Customer service was very good via email . I had a problem with delivery and it was sorted very quickly. Thank you

Totally love this dress, came on time, fits perfect and excellent condition, will definitely recommend friends

The clothes here are very good. The clothes are very nice. The quality of your clothes is very good.good customer service

Mayleen offers best quality clothing at reasonable prices with excellent customer service.

Their clothes are absolutely beautiful and their customer services is even better! I reached out to their customer service with questions about my order and Sanita was able to answer all my questions and helped me locate my package.

Still no delivery unfortunately and tracking hasnt updated in almost 2 weeks.. I sent customer service a message but haven’t received a response after a few days - perhaps won’t be ordering again due to time taken and lack of updates.

The dress is nice, but don’t be fooled by the pictures, there is no slit in the dress (even though it’s shown in every single photo). Not even slight opening when walking. And as the company does not allow refunds only exchanges.

I’ve ordered the dress from this seller, than I’ve sent the dress for exchange, all procedure took more than 1 month time. I didn’t get my dress back, I didn’t get money back, I didn’t receive any response from the seller. I’ve claimed for refund, cause I’ve done this purchase through PayPal, hopefully they will resolve this problem.
The quality of dress is good, but the customer service is absolutely unacceptable. I’ve never been in such situation, when the seller just ignore you.