⭐ **Extremely Disappointing Experience…
⭐ **Extremely Disappointing Experience with MBG Card – Worst Customer Support**
My experience with **MBG Card has been extremely disappointing. I am 0% satisfied with their service and would not recommend it based on my experience.**
At the time of purchase, their marketing representative made numerous promises about workflows, support, and services that would help our clinic grow. However, after purchasing the service, the reality was completely different. The promised support and deliverables never materialised as expected.
The technical support experience has been equally frustrating. They connect through UltraViewer, spend time performing troubleshooting steps, and then tell us that the issue has been resolved. In reality, the problem remains unresolved, and the same issues continue. It feels like the process is simply being completed for the sake of showing that work has been done, rather than actually solving the problem.
**Extremely poor support, ineffective troubleshooting, and absolutely no satisfactory resolution.**
When we requested discontinuation and a refund because the service was not beneficial to our clinic, we were simply told that they have no refund policy. Redirecting customers to support tickets and helplines is not a solution when those channels have already failed to provide meaningful results.
As a dental clinic, we invested our money expecting professional service, genuine support, and the workflows promised during the sales process. Instead, we have experienced frustration, wasted time, and complete dissatisfaction.
**My experience has seriously damaged my trust in this company.** I strongly urge prospective customers to carefully verify every promise, ask for clear written commitments, and check the actual support and refund terms before making any payment.
Based on my personal experience, I would not recommend MBG Card. The service and support have fallen far below my expectations.
23 juli 2026
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