mcb.com.pk Reviews 

Worst Banking Experience – Stay Away from MCB

MCB is hands down one of the most pathetic banks I’ve ever dealt with. Their customer service is a complete disaster – untrained, unresponsive, and shockingly careless. Calling their helpline is a waste of time; only to be greeted by someone who has no clue how to resolve your issue.

Their branch staff? Equally useless. Arrogant behavior, zero professionalism, and no sense of urgency. You walk in with a simple request and end up spending hours just to get basic work done.

MCB’s digital banking is another nightmare. Their app and online portal constantly crash or show errors, and their so-called IT department never fixes anything on time. Whether it's failed transactions, blocked cards, or login issues – you're on your own.

If you value your time, money, and peace of mind – AVOID MCB at all costs. This bank is a disgrace to modern banking standards.

This company has got nothing to improve on. It is quite obvious that it is one of the scamming companies on the internet. Watch out, they are out there for only your money.

I ordered my MCB debit card over a month ago, but I still haven't received it. Whenever I visit the branch, they claim they haven't received it, while the customer care team tells me it was delivered to the branch. The service quality is disappointingly low."

Worst bank
Service is zero

Mcb banks is 3rd class ban in the pakistañ is out cuntry some one send money by name mcb bane all the branches in dist abbottabad by force open the banks account
Is we send money by name then why they need to force customers to open the accoun i recommend all oursees pakistani passport holder please do not send any cash mony in MCB bank this my and my brather 2st experience is mcb bank havlian branches district abbottabad

I Reently had the plasure of working with Muslim Commercial Bank Khayanban e Saadi Branch @ Marine Drive Clifton Block-2 Karachi. The Bank Relation Manager Mr. Shaikh Ameer, assisted me in transfering funds. I confidently, say this gentleman provided exceptional service above and beyond and compelled me not just retain my account with MCB but to make it main bank to handle all my financial banking activities. I would also state that he not just has through banking knowledge & understanding but also an expertise in I give him a five star***** Rating.and I will continue my business with MCB Clifton Branch.

The worst possible digital app in banking sector of Pakistan.

Their application crashes midway, wont let you add beneficiaries easily.

Horrible experience

I don’t understand what went wrong with their customer service staff recently seems like they have hired incompetent staff who do not even bother to read customer email or complaints properly and keep sending generic responses or they are not competent enough to read and analyse emails.

one of the third class banking service. thieve system.. you will not get any idea how your money will be taken away without any notice.. and acount starts going towards negative balance. Please choose any other bank but not MCB.

One of the worst banks that is MCB ...Pathetic Services...

In my Oppo mobile MCB live is not working I reinstalled it 3 times but whenever MCB live page open my touch/keypad didn't work or didn't show even it doesn't allow any notification I called twice on MCB helpline but they don't solve my problem

Wrost services at all, during my vacation in pakistan I visited this bank to recieve my money and upon exceptional services promise from one of the bank representative I decided to open a RDA in MCB hattar branch. But my doubt was right after open my account I tried through multiple sources (Email, whatsapp and calls) but no use of all the above communications. No proper and timely assistance from the bank representatives. I am still waiting to recieve a call from bank to update my primary contact number. Which initially was wrong updated on my bank profile by the bank representative.

Taking very long time while I'm sending funds to MCB. Up till now funds are not credited even after many hours, worst service as usual

MCB is not for overseas pakistani they will just confiscate your savings reduce transfer limit and made excuse like biometry this bank staff is illitrate and trained to make excuses BE AWARE from MCB

“ Overseas Pakistani”Never ever open account with MCB, they keep unbinding your device so you can not perform any transactions. They have made online banking so complicated that you have to beg them for your own money. Their customer service is pathetic and instead being apologetic they behave like you are their slave. I regret having my bank account with them
If you want to feel miserable and disappointed I would suggest please give it a try.

Such a disgusting network i have ever had intahai ghatiya

Online Banking doesn't work!
Transfer money always error, adding new beneficiaries error, no satisfied customer service. I am totally fed up
with MCB. Looking for close my account.

Totally waste of the time i opened my rda account last month still not active trying to call no answer.if i click on icons little message appears and says your account is under activation process will take up to 6 hours and at the bottom of message a phone number provided which never exists
What a ridicules service

Very bad customer service. We planned to move our account to other bank. The customer service don't know how to deal with callers. Nonsense