McCain Foods Reviews 

144
TrustScore 1.5 uit 5

1,5

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Beoordeeld met 1 van de 5 sterren

I am extremely disappointed with the quality of the McCain product I purchased. The packaging shows a manufacturing date of 02/2026 and an expiry date of 05/2027, so the product should have been wel... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I recently purchased their specific Air Fryer crinkle chips, as they were recommended on Google as the best . What a waste of money, DRY, TASTELSS and unedible. If I could leave NO Stars I would... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

We have loved McCains roast potatoes for a good few years but suddenly they have hard putty like pieces in them, they are hard and un eatable, not buying them any more. Tescos are more reliable. Hopef... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

McCain Red Box Tray Lasagna For the first time I tried a McCain's frozen meal - Lasagne. The first and the last time actually. It should have beef in it, right? Honestly it was predominatly eating p... Toon meer

Bedrijf heeft geantwoord

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1,5

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TrustScore 1.5 uit 5

144 reviews

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1,5

Alle reviews

(144)

39 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

DRY TASTELESS UNEDIBLE

I recently purchased their specific Air Fryer crinkle chips, as they were recommended on Google as the best .
What a waste of money, DRY, TASTELSS and unedible.
If I could leave NO Stars I would.

16 juli 2026
Review zonder uitnodiging
Logo McCain Foods

Antwoord van McCain Foods

Good morning,

We're sorry to hear about the issue you experienced with the Air Fryer Crinkle Cut. Please could you contact us with the full BBE details by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

Beoordeeld met 1 van de 5 sterren

I am extremely disappointed with the…

I am extremely disappointed with the quality of the McCain product I purchased. The packaging shows a manufacturing date of 02/2026 and an expiry date of 05/2027, so the product should have been well within its shelf life. However, when I opened it today (06/2026), I found that the food was completely spoiled and covered with mold.

This is a serious quality and food safety concern. Consumers trust the expiry date and expect products to be safe for consumption within that period. I request McCain to investigate this issue, improve its quality control processes, and provide a prompt resolution, as such incidents can pose a health risk.

16 juli 2026
Review zonder uitnodiging
Logo McCain Foods

Antwoord van McCain Foods

Good evening,

We're sorry to hear about the issue you experienced. Please could you contact us with the full pack details and images by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

Beoordeeld met 1 van de 5 sterren

I am not green

In answer to your reply I have given you the full details in my previous entry .my. next message will be to the department at Scarborough brough council which deals with food hygiene do not treat me like an an idiot.youare not dealing with one. In conclusion this is not the first time we have had green wedges in one of your products. You quality control is non existent


10 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

McCain Red Box Tray Lasagna

McCain Red Box Tray Lasagna
For the first time I tried a McCain's frozen meal - Lasagne. The first and the last time actually. It should have beef in it, right? Honestly it was predominatly eating plain lasagne with an extremely thin layer of 'beef spread'. It was a shock compared to Aldi's beef lasagne.

7 juli 2026
Review zonder uitnodiging
Logo McCain Foods

Antwoord van McCain Foods

Hi Meryl,

We're sorry to hear about the issue you experienced with the Red Box Tray Lasagna. Please can you contact us with the pack details on https://www.mccain.com.au/get-in-touch and we'll try to help.

Thanks,
McCain Team.

Beoordeeld met 3 van de 5 sterren

I don't like cooking with oil.

I don't like cooking with oil.
I bought triple cooked oven chips with dripping.
Cooked on an enamel tray that was so hard to clean afterwards.
Dripping would have wiped clean with kitchen roll, I had to scrub the tray with a metal pan scrubber to remove the oil.
Not much evidence of dripping.

6 juni 2026
Review zonder uitnodiging
Logo McCain Foods

Antwoord van McCain Foods

Good afternoon Dawn,

We're sorry to hear about your issue with our Gastro Chips. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

Beoordeeld met 1 van de 5 sterren

In the beginning,McCain fries and other…

In the beginning,McCain fries and other products were relied upon by consumers as a quality,affordable product. The garbage you people pass of as french fries these days, is deplorable! I just put your sweet potato fries in the oven to go with the family supper. It's absolute MUSH!!! I pay much more for half a bag of fries already....now, to add insult to injury, it is SHIT!!!! NEVER AGAIN WILL I BUY ANYTHING YOU PEOPLE PRODUCE!!! RIP OFF!!!

2 juni 2026
Review zonder uitnodiging
Logo McCain Foods

Antwoord van McCain Foods

Good afternoon Bob,

We're sorry to hear about your issue with our Sweet Potato Fries. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

Beoordeeld met 1 van de 5 sterren

Very bad!

Very bad!! The smiley potato all Broken stupid!!’

17 mei 2026
Review zonder uitnodiging
Logo McCain Foods

Antwoord van McCain Foods

Good afternoon,

We're sorry to hear about your issue with our Smiles. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

Beoordeeld met 1 van de 5 sterren

Absolute Garbage

Absolute Garbage

They taste like nothing, the flavouring congregates where its sprinkled, it doesn't spread.

They taste like neither a crisp or chip...

Avoid...or you'll end up disappointed and hungry...

8 mei 2026
Review zonder uitnodiging
Logo McCain Foods

Antwoord van McCain Foods

Good morning John,

We're sorry to hear about your issue with our Vibes. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

Beoordeeld met 1 van de 5 sterren

Just decided to switch back to McCains…

Just decided to switch back to McCains Hash Browns after years of having to watch my pennies, what a disappointment. I’ve thought for years about how much I miss McCains Hash Browns, now I’ll never buy them again. They’re awful, soggy, bland and the primary taste is now a horrible budget cooking oil.

8 april 2026
Review zonder uitnodiging
Logo McCain Foods

Antwoord van McCain Foods

Good morning Matthew,

We're sorry to hear about your issue with our Hash Browns. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

Beoordeeld met 3 van de 5 sterren

Excellent quality frozen chips

Excellent quality frozen chips
BUT TOO MANY SMALL THIN CHIPS IN BAGS!!!

Rating would have been higher but fir this

4 april 2026
Review zonder uitnodiging
Logo McCain Foods

Antwoord van McCain Foods

Good morning Alan,

We're sorry to hear about your issue with our Chips. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

Beoordeeld met 1 van de 5 sterren

Awful.…

I thought I would try the ready Jacket Potatoes, these were absolutely dreadful, the potato tasted like powder, my advice, buy baked potatoes fresh and pop in the microwave for 10 minutes, job done, these are awful...Mc Cains should stick to what they are good at....Fries. profit before quality, this company has gone downhill.

5 maart 2026
Review zonder uitnodiging
Logo McCain Foods

Antwoord van McCain Foods

Good afternoon Steven,

We're sorry to hear about your issue with our Jackets. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll try to help.

Thanks,
McCain Team.

Beoordeeld met 1 van de 5 sterren

I've used McCain Home Chips for several…

I've used McCain Home Chips for several years, but they seem to have changed the ingredients. They're now described as "fluffy"- in fact the inners are too soft and sloppy and seem more like reconstituted potato than actual whole potato.

14 maart 2026
Review zonder uitnodiging
Logo McCain Foods

Antwoord van McCain Foods

Good afternoon John,

We're sorry to hear about your issue with our Home Chips. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll try to help.

Thanks,
McCain Team.

Beoordeeld met 1 van de 5 sterren

Won’t be buying again

We have loved McCains roast potatoes for a good few years but suddenly they have hard putty like pieces in them, they are hard and un eatable, not buying them any more. Tescos are more reliable. Hopefully more people will stop buying them then maybe these big companies will stop presuming we will buy any old rubbish!

1 maart 2026
Review zonder uitnodiging
Logo McCain Foods

Antwoord van McCain Foods

Good morning Helen,

We're sorry to hear about your issue with our Roasts. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll try to help.

Thanks,
McCain Team.

Beoordeeld met 2 van de 5 sterren

Thought I'd give mcains vibes a try

Thought I'd give mcains vibes a try. Not worth the money, they go cold within a couple of minutes and a lot of faffing about preparing. In my opinion your better off with a tube of pringles.

26 februari 2026
Review zonder uitnodiging
Logo McCain Foods

Antwoord van McCain Foods

Good morning Ian,

We're sorry to hear about your issue with our Vibes. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll try to help.

Thanks,
McCain Team.

Beoordeeld met 1 van de 5 sterren

An absolute rip off

6 februari 2026
Review zonder uitnodiging
Logo McCain Foods

Antwoord van McCain Foods

Hi Zander,

We're sorry to hear about your disappointment. Please could you contact us with the issue and pack details by email on customerexperience@mccain.co.uk and we'll try to help.

Thanks,
McCain Team.

Beoordeeld met 1 van de 5 sterren

AVOID Their Chips used to be good but are rubbish now

They have definitely changed the makeup of their chips. Are now very dry and powder like and the chips dont cook consistent any more. Went to another make for 2 months and came back to theirs and the chips are utter rubbish. Won't be buying ever again. Im guessing the actual potato content must have decreased .

4 februari 2026
Review zonder uitnodiging
Logo McCain Foods

Antwoord van McCain Foods

Hello Azam,

We're sorry to hear about your issue with our chips. Please could you contact us with the product name and pack details by email on customerexperience@mccain.co.uk and we'll try to help.

Thanks,
McCain Team.

Beoordeeld met 1 van de 5 sterren

From Germany

From Germany: Bought "frites deluxe" a few times and every time the package inside has a very strong smell of plastic and so do smell the fries. They even taste like plastic. Until this isn't fixed, we won't buy them again. We loved them when they were normal.

23 januari 2026
Review zonder uitnodiging
Logo McCain Foods

Antwoord van McCain Foods

Good afternoon Kiara,

We're sorry to hear about your issue with our Frites. Please could you contact us with the product name and pack details on https://www.mccain.de/kontakt and we'll try to help.

Thanks,
McCain Team.

Beoordeeld met 5 van de 5 sterren

Dealt with admirably!

I recently had cause to complain about a McCains Frozen Jacket Potato product. One of the eight jackets was blemished. The customer services team responded very quickly, fully empathised with the situation, apologised profusely AND sent double the value of the whole pack in vouchers (I could have had a cash transfer if I had wanted). In any business, things do go wrong, and it is the measure of the company how they deal with it. Thank you, McCains, for your excellent response.

10 januari 2026
Review zonder uitnodiging
Logo McCain Foods

Antwoord van McCain Foods

Hi Martyn,

Thank you for taking the time to share your feedback. It's great to hear you had a positive experience with our team.

Thanks,
McCain Team.

Beoordeeld met 1 van de 5 sterren

McCain Frozen Quick Chips boxes

The quality of microwave Quick Chips has deteriorated. Used to be crisp and fluffy inside but now flat hard bits of potato that taste horrible. I've been buying for years but not anymore. I will have to find something else. It's a shame because they were so handy to microwave. I thought it might be a blip in production line but no, chips have been awful for months.

19 januari 2026
Review zonder uitnodiging
Logo McCain Foods

Antwoord van McCain Foods

Hi Eve,

We're sorry to hear about your issue with the Quick Chips. Please could you contact us with the product name and pack details by email on customerexperience@mccain.co.uk and we'll try to help.

Thanks,
McCain Team.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Recently bought a product and had a problem. Contacted their customer services who were brilliant, took on board the feedback and this was being looked I to and I was reimbursed me for the product that was at fault. I can't recommend them highly enough, well done McCain!

17 januari 2026
Review zonder uitnodiging
Logo McCain Foods

Antwoord van McCain Foods

Hi Pip, thank you for sharing your feedback. It's great to hear you had a positive experience with our team.

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