Have used this garage for numerous years. Unfortunately the staff have changed and the service isn't the same. Even a simple MOT is debacle. If you booked a time for an MOT previously your car was... Toon meer
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Lees wat reviewers zeggen
Had a problem with the gas alarms going off on my campervan and wasn't sure if it was the leisure batteries. The staff here where fantastic and where very thorough in making sure everything was safe... Toon meer
Shame on the guy at spiersbridge who made derisory comments to my 82 year old mother because she didn’t know what size her tyres were. If you’d had the intelligence to put her registration into your s... Toon meer
I've been using McConechys for a few years now. They've never let me down and have been very professional and accommodating. My Volvo is in excellent hands with them and they keep me informed when par... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
During the Covid-19 pandemic we've introduced a number of changes to our business. We've endeavoured to keep most of our branches open, but some have had to close, apologies if this has caused an inconvenience. In every open branch we have reduced staff numbers to ensure social distancing is adhered too, we have also closed public areas like waiting rooms. We're encouraging customers to book and pay online to reduce the amount of personal contact required in-branch. We are also prioritising emergency and essential service vehicles. With this in place turn around times might be affected, we might be slower to answer phone calls or deal with drive ins. These are difficult times for all of us and the team at McConechys are trying to hard to provide a service, we appreciate your understanding and patients when required. Scotland and North East England's leading independent supplier of tyres and high-quality automative products. You don't need a mechanic, you need a McConechy!
Contactgegevens
13 Miller Road, KA7 2AX, Ayr, Verenigd Koninkrijk
- 01292 260222
- mcconechys.co.uk
2,6
Slecht
515 reviews
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kilmarnock branch for 4 tyres through…
kilmarnock branch for 4 tyres through black circles... asked that front offside tyre AND wheel be kept for spare...youve guessed it took off ALL tyres and didnt change spare in boot!!! surely the first thing you do is listen to the customer!! Or ask if not sure!! Was then told there would a cost to put spare on SPARE wheel... i replied 4 tyres on 4tyes off.. but i have to pay cos you didnt listen, was told "i dont have time for this take it up with Black Circles" Really!!OK
Terry&Jane
25 september 2020
Review zonder uitnodiging
Antwoord van McConechys
Hello Terry,
Thank you for taking the time to review your recent experience at our McConechys
centre. I am sorry to hear you were not happy with the service you received from our team upon your visit. If this has not yet been resolved please revisit the autocentre and speak to the manager. Kind regards, Sophie
Fantastic service
Excellent service.....leaky valve on a 4.5 t motorhome...went to the Thurso branch....they had the correct high pressure valve to replace it.....repaired immediately....no waiting....thanks guys
11 september 2020
Review zonder uitnodiging
Antwoord van McConechys
Hi Carolyn,
We are so pleased to see that our team looked after you and you received a 5 star service! Thank you so much for your lovely review, we hope to see you again soon at
McConechys Autocentre.
Kind regards, Sophie.
If I could put 0 stars i would
If I could put 0 stars i would
Took my van down to elgin branch of McConachys as back tyre was loosing pressure
Young guy sprayed fluid on tyre and checked for leaks couldnt find any
Took it to national tyres for second opinion and guy found problem straight away
Massive bulge in the inside of tyre
For a company that specialises in this to miss this problem is beyond a joke
Certainly won't be going back for any buisness
9 september 2020
Review zonder uitnodiging
Antwoord van McConechys
Hello Andrew,
Thank you for taking the time to review your recent experience at our McConechys
centre. I am sorry to hear you were not happy with the tyre service you received from our team upon your visit. If this has not yet been resolved please revisit the autocentre and speak to the manager. Kind regards, Sophie
I was on holiday in Thurso and got a…
I was on holiday in Thurso and got a puncture on my brand new car. They didn't have a true to fit my car but went out of their way to source one and get it delivered in one day. I can't thank them enough ,all the staff we so friendly and helpful
7 september 2020
Review zonder uitnodiging
Antwoord van McConechys
Hi,
We are so pleased to see that our team looked after you and you received a 5 star service! Thank you so much for your lovely review, we hope to see you again soon at
McConechys Autocentre.
Kind regards, Sophie.
Keep clear
Had work done at Lockerbie damaged wheel got told will get area manager to sort it out still waiting and work caused more problems than fixed addition to post got told in response to this post they are investigating 2 weeks later still waiting
21 augustus 2020
Review zonder uitnodiging
Antwoord van McConechys
Hello Calum and thanks for your message. It's been forwarded to the appropriate team to investigate.
Largs depi
Fantastic mechanics in Largs depo explained everything to me clearly. Really happy with the work carried out. The only thing that let them down was their manager. The way he spoke to the staff and undermineded them when they were speaking to customers was unbelievable. The staff seemed more clued up than he did. Managers are suppose to work together with staff not try and turn them against each other.
5 stars otherwise
11 augustus 2020
Review zonder uitnodiging
Antwoord van McConechys
Hello Jim,
Thank you for taking the time to review your recent experience at McConechys
Autocentre. I am sorry to see we only managed to give you a 3 star experience. If you would like to talk speak to the manager of the branch for further discussions please pop into the autocentre. We hope next time your visit runs smoother. Kind Regards, Sophie
Great service
8 augustus 2020
Review zonder uitnodiging
Antwoord van McConechys
Thanks for taking the time to leave a review Colin, good to read all went well.
Easy online booking and payment
Easy online booking and payment. Staff polite and helpful. Good price for the tyres fitted. Staff also used protective equipment in this Covid state.
8 augustus 2020
Review zonder uitnodiging
Antwoord van McConechys
Thanks for the review, we appreciate it.
Great service
Great service, technician v. honest and knowledgable. Will definitely use McConechy's for tyres again.
8 augustus 2020
Review zonder uitnodiging
Antwoord van McConechys
Delighted to hear it, thanks for the review.
Ordered the wrong tires online
Ordered the wrong tires online, the guy’s ordered the correct tires at the garage and everything was done so quickly, refund done quickly as well. Fantastic job.
2 augustus 2020
Review zonder uitnodiging
Antwoord van McConechys
Hello Michael,
We are thrilled you have had a quick and efficient service with McConechys Autocentre, we look forward to seeing you again soon. Thank you for taking the time to review us.
Kind regards, Sophie.
Took my car into the garage today at…
Took my car into the garage today at short notice and despite being very busy they managed to fit me in. Very professional and efficient. I would highly recommend this garage and trust them to always do a good job
30 juli 2020
Review zonder uitnodiging
Antwoord van McConechys
Hi Sharon,
We are so pleased to see that our team looked after you and you received a 5 star service! Thank you so much for your lovely review, we hope to see you again soon at
McConechys Autocentre.
Kind regards, Sophie.
Just had my van and car tyres replaced
Just had my van and car tyres replaced. I made a mistake ordering but Fort William depot sorted this out with no fuss so thanks, very much appreciated. Great service.
29 juli 2020
Review zonder uitnodiging
Antwoord van McConechys
Hello Donald,
Thank you for taking the time to review your experience with us we are so pleased to see you have experienced great service with us. We hope to see you again soon. Many thanks,
Not impressed
Tyres weren’t in stock, haven’t received a refund and haven’t received a reply to my email
25 juli 2020
Review zonder uitnodiging
Antwoord van McConechys
Sorry to read this Brendan. I'll ask someone to make contact with you on Monday.
Great service at competitive price
25 juli 2020
Review zonder uitnodiging
Antwoord van McConechys
Hello Keith,
Thank you for taking the time to review your experience with us we are so pleased to see you have experienced great service with us. We hope to see you again soon. Many thanks,
Ordered two front tyres for the van…
Ordered two front tyres for the van plus had the wheel alignment done with a special offer. Ordered online and booked slot on the Saturday, friendly staff and excellent service, van feels so much better.
24 juli 2020
Review zonder uitnodiging
Antwoord van McConechys
Hi Cairnhill,
We are so pleased to see that our team looked after you and you received a 5 star service! Thank you so much for your lovely review, we hope to see you again soon at
McConechys Autocentre.
Kind regards, Sophie.
Fast Service
I needed new tyres and ordered them online with half price tracking. Also had my AC regassing too. Had it all done within 90 minutes. Very happy with the service and would recommend.
24 juli 2020
Review zonder uitnodiging
Antwoord van McConechys
Hi Gary,
We are so pleased to see that our team looked after you and you received a 5 star service! Thank you so much for your lovely review, we hope to see you again soon at
McConechys Autocentre.
Kind regards, Sophie.
Nothing would make it better excellent…
Nothing would make it better excellent service
4 juli 2020
Review zonder uitnodiging
Antwoord van McConechys
Hi,
We are so pleased to see that our team looked after you and you received a 5 star service! Thank you so much for your lovely review, we hope to see you again soon at
McConechys Autocentre.
Kind regards, Sophie.
Excellent service
4 juli 2020
Review zonder uitnodiging
Antwoord van McConechys
Hi, we are so pleased to see that our team looked after you and you received excellent service! Thank you so much for your lovely review we hope to see you again soon at Halfords Autocentre. Kind regards, Sophie.
Staff are first class as is service
Staff are first class as is service.
Accommodated and worked around my Covid requirements without complaint.
2 juli 2020
Review zonder uitnodiging
Antwoord van McConechys
Hello,
Thank you for taking the time to review your experience with us we are so pleased to see you have experienced great service with us. We hope to see you again soon. Many thanks,
Sophie.
Excellent staff and really quickly…
Excellent staff and really quickly found and solved the issues with my car. Couldn’t recommend more.
29 juni 2020
Review zonder uitnodiging
Antwoord van McConechys
Hi, we are so pleased to see that our team looked after you and you received excellent service! Thank you so much for your lovely review we hope to see you again soon at Halfords Autocentre. Kind regards, Sophie.
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