Have used this garage for numerous years. Unfortunately the staff have changed and the service isn't the same. Even a simple MOT is debacle. If you booked a time for an MOT previously your car was... Toon meer
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Lees wat reviewers zeggen
Had a problem with the gas alarms going off on my campervan and wasn't sure if it was the leisure batteries. The staff here where fantastic and where very thorough in making sure everything was safe... Toon meer
Shame on the guy at spiersbridge who made derisory comments to my 82 year old mother because she didn’t know what size her tyres were. If you’d had the intelligence to put her registration into your s... Toon meer
I've been using McConechys for a few years now. They've never let me down and have been very professional and accommodating. My Volvo is in excellent hands with them and they keep me informed when par... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
During the Covid-19 pandemic we've introduced a number of changes to our business. We've endeavoured to keep most of our branches open, but some have had to close, apologies if this has caused an inconvenience. In every open branch we have reduced staff numbers to ensure social distancing is adhered too, we have also closed public areas like waiting rooms. We're encouraging customers to book and pay online to reduce the amount of personal contact required in-branch. We are also prioritising emergency and essential service vehicles. With this in place turn around times might be affected, we might be slower to answer phone calls or deal with drive ins. These are difficult times for all of us and the team at McConechys are trying to hard to provide a service, we appreciate your understanding and patients when required. Scotland and North East England's leading independent supplier of tyres and high-quality automative products. You don't need a mechanic, you need a McConechy!
Contactgegevens
13 Miller Road, KA7 2AX, Ayr, Verenigd Koninkrijk
- 01292 260222
- mcconechys.co.uk
2,6
Slecht
515 reviews
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Great work
I've been using McConechys for a few years now. They've never let me down and have been very professional and accommodating. My Volvo is in excellent hands with them and they keep me informed when parts and work will be arriving/completed. Since I am an NHS employee, they gave my car priority treatment and discount. Rhys and Mark are lovely and great mechanics.
12 mei 2020
Review zonder uitnodiging
Antwoord van McConechys
Thanks for taking the time to leave a review Pauline, we appreciate it, and thanks for all you do in the NHS, particularly at this time.
Great service
8 mei 2020
Review zonder uitnodiging
Great service
Great service, very helpful team. New tyre was ordered and delivered a few days later.
5 mei 2020
Review zonder uitnodiging
Antwoord van McConechys
Thanks for taking the time to leave a review Ross.
Perfect
Perfect, no contact just asked when I was booked in for at a distance. Receipt left in the car and tyre replaced in 20 mins.
1 mei 2020
Review zonder uitnodiging
Antwoord van McConechys
Thanks for the feedback, we appreciate it.
very helpful
30 april 2020
Review zonder uitnodiging
Antwoord van McConechys
Thanks for taking the time to leave a review during these challenging days.
Just been in and handed car over at…
Just been in and handed car over at McConechys Montrose, nd gotta say tip top service from the guys there from min I first foned and booked my car in. These guys need commended for there wrk in these times, a pleasure dealing with them have now found regular garage car needs
27 april 2020
Review zonder uitnodiging
I was buying two front tyres
I was buying two front tyres. Excellent service, simple and easy booking online to drop off and collection. Would definitely recommend.
26 april 2020
Review zonder uitnodiging
Antwoord van McConechys
Thanks for taking the time during the pandemic to let us know, we appreciate it.
Quick and straightforward work carried…
Quick and straightforward work carried out. Staff pleasant.
26 april 2020
Review zonder uitnodiging
Antwoord van McConechys
Thank you for taking the time to leave this review, it's appreciated particularly at this difficult time.
Excellent service.
24 april 2020
Review zonder uitnodiging
Antwoord van McConechys
Thanks for taking the time to leave a review during this challenging period.
Garage closed
Booked online only to find the garage was closed when I turned up - I appreciate the covid 19 issues but someone could have contacted me.
22 april 2020
Review zonder uitnodiging
Antwoord van McConechys
Apologies Chris, it's challenging at time during this period to keep on top of absences and distancing issues.
Hassle free McConechys :-)
I like McConechys because theyre hassle free and do what you've asked without trying to force loads of stuff on you that you don't need.
19 april 2020
Review zonder uitnodiging
Antwoord van McConechys
Thanks for taking the time to leave a review during this challenging period, we really do appreciate it.
Moaners
Had my puncture repaired but the amount of moaning I heard from a guy called Franny in Glasgow, near Celtic Park was astounding. He was moaning how a 5 min job takes him 20 I guess a way of begging for a tip. Will choose someone else next time. Additionally was told to sit and wait in the office, when I went there they rudely told me to get out because they are observing social distancing, though I had to pick up my receipt and pay in there anyway.
14 april 2020
Review zonder uitnodiging
Antwoord van McConechys
Thanks for taking the time to leave a review, it's good your puncture has been repaired.
As I'm sure you're experiencing it's a very stressful time for everyone just now, our team included. We've kept certain branches open so key workers can keep their cars on the road, but have reduced the numbers of staff in our branches and have introduced social distancing. I can assure you no one was 'begging for a tip'. Our team are doing their best in challenging conditions, but somethings are taking longer than usual and we're trying to prioritise essential service vehicles. Our apologies if the chat from the team wasn't as upbeat and friendly as normal, but things simply aren't normal during this pandemic.
Puncture repair/Tyre left
Had a puncture in one wheel with 3 nails and a screw. Guys couldn’t offer the internet deal, so fair enough ordered tyre online. Booked it in for 09.00 Wednesday morning, went in left the tyre with them as they were busy and wouldn’t be finished the job they were working on until 9.20. So said I would pick it up later. Sent one of my guys for it at 16.30 phoned and told me it hadn’t been fitted and it hadn’t been paid for. In the end had to send the email with invoice to my guy , who then showed it to manager/employee, who then had to phone somebody else to clarify. After that was settled they fitted it in 5 mins. Also they didn’t contact at any time throughout the day to ask me any questions!
9 april 2020
Review zonder uitnodiging
Antwoord van McConechys
Hello Alex, we're pleased you have your tyre fixed now but disappointed you were dissatisfied with the experience, our apologies for that.
We're living in challenging times currently and trying our best to keep branches open so essential workers can remain on the road. However this does mean we have fewer staff in branches and at head office, and also have prioritise emergency fleet work. We're trying our best.
We hope you, and your family, stay safe and well.
Used for years and never let me down
Used for years and never let me down . Fantastic service and always helpful. Nothing too much bother Highly recommend.
2 april 2020
Review zonder uitnodiging
Antwoord van McConechys
Thanks for the review!
Great service guys
Great service guys, easy to book online and my tyres were done in no time at all.
28 maart 2020
Review zonder uitnodiging
Antwoord van McConechys
Thanks for the feedback.
job well done thanks again.
27 maart 2020
Review zonder uitnodiging
Antwoord van McConechys
Thanks for taking the time to leave a review.
Big thanks for your service
Big thanks for your service, most appreciative that this was done before the lock down. I was also pleased that the staff were taking Coronavirus protection measures seriously and protecting their staff.
25 maart 2020
Review zonder uitnodiging
excellent service
excellent service, very helpful. unable to do the tracking due to the size of the vehicle, but advised where it could be done
21 maart 2020
Review zonder uitnodiging
Had occasion to visit McConechys…
Had occasion to visit McConechys Saltcoats twice recently. Once for MOT and service and once for brakes. Both times faultless service. Everything done with a smile, fast efficient service. Definitely recommend.
21 maart 2020
Review zonder uitnodiging
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