MDDHosting Reviews 168

I love MDDHosting! The technical support crew is patient, helpful, friendly, and always professional. I've never had a bad experience when I've needed help on my website.

Good responses. Great phone help.

I've been with MDD hosting for years, they are really reliable and well priced. The best aspect really is the brilliant support. Very quick useful responses from friendly people.

Upgraded a PHP version, and had a server configuration change that affected some code. Wrote a ticket and got a reply within minutes that was very helpful in resolving the issue. Within 15-20 minutes the issue was isolated and a fix generated that worked out great, and improved security for the site. MDD hosting staff has been a great help over the many years I've had websites with them.

Tried another company prior but did not go well. MANY issues but with MDD transitioned to them from SITEGROUND mostly for the LiteSpeed features for WordPress.
The transition started yesterday and was completed today. ALL 9 sites (3 of which subdomains) I did the email transfers using the tool they recommended (since Siteground is not CPANEL) which went smooth and they even answered a question about that tool. Which after 25 yrs experience at this - usually they do not help.
Just started on the hosting but all has gone VERY well. Support is responsive, and handed off tickets when the tech's shift ended. Again in my years - UNHEARD OF!! KUDOS!!!
hope it continues.. may do another review 2 years from now. (forgive the pessimism - but...)

Initial response to my ticket was within a couple of minutes, as were all responses to my replies. I don't think I've had better customer service than from this company.

I've done business with MDD for over 7 years now. They always provide support par excellence. Nice guys, never get perturbed or upset by my stupid questions about things that have no relevance to their hosting. Pricing is excellent and they honor it. They always provide solutions for me, whether it's migrating to a new server or changing features. I can't imagine doing business with another host now.

Almost immediate support, always with relevant docs. They've never left me stranded with excuses. Pure professionals.

I'm a web developer and needed a new hosting service for over 100 client websites. I was with my previous provider for over 15 years, but had to make a change, due to a sharp price increase.

I rely on my hosting provider to be a key partner in the success of my business. I chose Plaid Elastic Reseller hosting from MDD, and the server speed is excellent.

They handled the transfer of over 100 websites to the new server in 24 hours. Every question or need that I've had has been taken care of quickly. Ticket response time has always been under 5 minutes.

The value of MDD Hosting is far better than WP Engine, so if you're considering one of the bigger providers, I encourage you to check out MDD Hosting. You'll get customer service that directly cares about your business, and probably pay less as well.

I'm glad I made the switch and am very happy with my new web hosting provider/partner.

Rock solid hosting and the best customer support of any hosting company I've ever used. They're always available to help within minutes, always have a clear solution and a way to implement it. And they do it all with reasonable prices.

I've been with various webhosts over the years. This is the most efficient, user-friendly and value-for-money hosting company I ever had experience with. Been with them for 3 years now and very happy.

I've been using MDDHosting 's shared hosting plan for 6 years (and counting). And for 6 years, I haven't heard of/received any problems/complaints from end users, (which was not the case with the previous 2 hosting companies I had used.) MDDHosting is so good I actually forget I have a hosting plan with them!
And when I open a ticket, MDDHosting always provides professional, coherent, helpful and fast support, (which again was not the case with previous hosting companies).

I have dealt with domains for MANY years, but it wasn't until I FINALLY found a GREAT HOST that was truly reliable with wicked fast Responses from Support. That's MDD Hosting. I won't tell you how many other (cheap) hosts I tried before I found MDD. The slightly higher fees GREATLY outweigh having to deal with incompatibility issues, downtime and irate customers. I HIGHLY recommend MDD. You will not be disappointed.

As an existing MDD customer, back in August of 2022, I contacted MDD about upgrading my hosting to a newer plan at the then discounted price for new customers.

They informed me that the discount was intended for new customers not existing customers. I pointed out that it did not say so anywhere on their site. They acknowledged this, changed the wording on the site immediately and offered me the discounted price.

Based on some confusion on my end, I was under the impression I could pay for the upgrade when my current plan renewed on Feb 23 of this year. In reality (if I understand correctly) I was supposed to have notified them of my intention back in August.

Today, I contacted MDD and was in communication with Michael (who I believe is the owner). I explained the situation, asked if I could still get the discount and he said yes faster than I could open my email client to get the reply.

He told me to go ahead and add the new hosting plan to my account. There were some back and forth communications with questions I had on my end and the whole process was completed (including having my sites transferred over to the new hosting plan) in under 25 minutes (any "slowness" in that time frame was on my end).

I was amazed! For example, Michael had informed me I should notify him once the transaction was complete. Before I could even type into the support ticket text box that I had completed the transaction, he already had everything on his end taken care of.

I confirmed he would transfer sites to the new hosting then cancel the original plan rather than leaving it to auto renew. He informed me that when he said things were done on his end, it included the site transfer and old plan cancellation.

Seriously, he was getting everything done faster than I could figure out my questions and ask about them.

Working with MDD has been an awesome experience and Michael runs a great company. Check out WebHostingTalk.com for further confirmation. MDD has a great reputation and I can confirm the reasons why.

Oh, did I forget to mention, my new hosting plan is a considerable leap up from my old plan for a great price.

mddhosting is:

super fast
affordable
clear and well arranged
and has a super fast responding team with 100% specialists solving your in AND outside problems and issues

Emmanuel was a great help in answering all of my questions and coming to a resolution.

Both Tim and Chris really extended themselves to help with finding the piece of code that Ads by Google inserted in our website. Very, very grateful for their expertise and forthcoming effort.

And we are throughly happy to have switched from HostMonster to MDDHosting.

Had a vexing problem involving mail routing, gmail, and dns hosting somewhere else and MDD hosting me and my domains.

Put in a ticket and Chris at MDD had it fixed, told me how he fixed it, and my domain mail began working perfectly.