I have given a lot of personal details in their questionnaire to add 1 box of medications to the basket. 3 days later there is no approval or disapproval for the purchase. I have send an email to ask... Toon meer
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Lees wat reviewers zeggen
I open account as requested with plenty unnecessary personal details , added medicine to basket , that worked well but at checkout website crashed every time I tried to pay , I did give up afte... Toon meer
Another successful repeat prescription from Medicine Direct. So easy to use and very quick delivery. And works out much cheaper than NHS prescriptions. 6-months supply so not messing about every mon... Toon meer
Absolutely awful company do not order from there, go else where! Ordered next day delivery, 48 hours later order still “in query” asked for a refund in which they said would be with me in 3-5 days, 8... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Welcome to Medicine Direct, the UK's leading Online Pharmacy and Doctor Service providing hundreds of different types of prescription medications. We take care of all your prescription drugs and deliver them directly and discretely to your door.
Contactgegevens
unit 3c Castlehill Industrial Estate, SK6 2SU, Manchester, Verenigd Koninkrijk
- 08001123987
- admin@medicinedirect.co.uk
- medicinedirect.co.uk
2,2
Slecht
673 reviews
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Placed an order on the 4th of April as…
Placed an order on the 4th of April as there website states fast next day delivery, sent 3 emails to ask when my order would at least be approved and still no word back! Won’t be using there service again. Still not had my order approved!
9 april 2022
Review zonder uitnodiging
Like other people i fell for the order…
Like other people i fell for the order within 3 hours get it tomorrow! Ordered at 11 it’s now 17.47 still with the prescriber and ve just had an email
Typically if we are unable to send an order out within the delivery timeframe we will refund the delivery fee if there is a delay on our side.
The next correspondence you will receive will be from the prescriber with the outcome of the consultation.
So they don’t do quick consultations or guaranteed next day delivery people might aswell not pay for delivery and get free Royal Mail delivery very disappointed
Update I am still awaiting item I had a voicemail yesterday as the pharmacy wanted my date of birth my item has been approved and is still with the pharmacy it’s ridiculous. As for the below reply if there was something wrong with the DOB why did the doctor not pick up on it???
**SATURDAY still no item dpd said it was expected 7.29 on the 7th of April still saying the same!!! Yet you state you won’t refund me my delivery fee until the item arrives when should I expect it the 50th of April???? I am going to report it to my bank!
6 april 2022
Review zonder uitnodiging
Antwoord van Medicine Direct
Hi Robert,
Unfortunately when you completed your order you failed our patient identity check due to yourself providing an incorrect date of birth. The correct date of birth is needed in order for our clinical team to successfully verify your age and identity.
We simply cannot dispense prescription medication without ensuring the correct identity of a patient. The incorrect date of birth you provided caused a delay in the order process as our prescriber could not identify you.
Unfortunately the cause of delay is out of our hands as we could not complete your order based on the incorrect information that you provided. Our pharmacist has since made contact with yourself and obtained the correct date of birth which has ensured we are able to process your order.
Thanks,
Patient Support
Very helpful quick delivery service
6 april 2022
Disappointing!
I paid for next day delivery and got the medicines after 10 days! Didn’t have much use for the medicine then. My complaint went unanswered too.
30 maart 2022
Excellent service and products
2 maart 2022
Excellent service
16 februari 2022
Awful experience
Awful experience. Goods did not arrive and spent days chasing a replacement which arrived after I had left on my trip.
14 februari 2022
Antwoord van Medicine Direct
Hi
Thank you for your feedback.
After checking our records, your order was placed on hold due to more information being required from our prescribing pharmacist in relation to the medicine you were requesting and it's quantities.
As a result, we provided you with a full refund for the additional quantities that you ordered which we can see were communicated to yourself upon issuing the refund.
Thanks,
Medicine Direct
Extremely good service
22 januari 2022
I had cold cough and it was pandemic I…
I had cold cough and it was pandemic I don't wanted to visit any shop to take medicine and I was finding but unable so I trusted on this Trustpilot helped me to find out and got god service. Now I'm feeling well so i thought I should write for them.
14 januari 2022
Review zonder uitnodiging
Time wasters
20 december 2021
Excellant service and prices quick and…
Excellant service and prices quick and simple delivery will definately continue using their services
20 december 2021
Prompt service and delivery .
Prompt service and delivery .. when I’m the current climate it’s so difficult to see a doctor even for a prescription .
19 december 2021
The order for 56 tablets arrived with…
The order for 56 tablets arrived on time but with only 28 tablets. I have registered this complaint and await the correct quantity. I was very disappointed to receive an incorrect delivery as it was my first experience of the company and had been pleased with the efficiency of the process, and let down on the delivery. I hope to receive the correct amount asap.
18 december 2021
Very helpful A++++ service would 100%…
Very helpful A++++ service would 100% recommend to others
4 december 2021
Review zonder uitnodiging
very quick delivery
17 november 2021
Review zonder uitnodiging
Medicine Direct managed to prescribe me…
Medicine Direct managed to prescribe me my preferred brand as I suffer from allergies.
I was extremely pleased about this and would use them again.
17 november 2021
Review zonder uitnodiging
Excellent service
15 november 2021
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