MegaMow Reviews 

386
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

First visit to comment on-arrived when they said they would-Joe the Technician very pleasant, got straight down to work. Lawn cut and edges strimmed, large garden, in a matter of 20 minutes or so... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

i cannot give 5 stars as one rose got damaged by a strimmer on 13 may but i accept that damages of adjacent flowers on lawns can occur. My lawns are not really very decent quality, The strimming and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have just had my first cut by Megamow, having received a flyer through the door a few weeks ago. I cannot tell you how delighted I am with the results. My lawn had been neglected for some time due... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Adam did an excellent job and our lawn looks wonderful, MegaMow have been professional from day one - on time, excellent and great end result. I I would recommend them 100% I have been asked how cou... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gazonverzorging
  2. Tuinman

Geschreven door het bedrijf

MegaMow provides a reliable, regular mowing service for busy people who value their free time and have better things to do than cut the grass week in, week out. We offer a professional grass cutting service in Ashtead, Crowborough, East Grinstead, Epsom, Haywards Heath, Horsham, Redhill, Reigate, Sevenoaks, Tonbridge, Tunbridge Wells & Uckfield.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

386 reviews

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3 sterren
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1 ster

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Heeft 83% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,5

Alle reviews

(386)

55 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

The guys that came were absolutely…

The guys that came were absolutely amazing they went above and beyond to sort my garden that was in a bit of a state I couldn't be more happy with the result thanks so much !

13 augustus 2024
Logo MegaMow

Antwoord van MegaMow

Perfect! I am glad to hear you are happy with our service.

Beoordeeld met 5 van de 5 sterren

Great garden service

I was a bit sceptical to respond to a flyer passed to me by a friend but so glad I followed up. My regular gardener away and I needed a few mows in August. I went out to an appointment and returned to find lawn mowed and edges done. No mowings in garden waste either which helps keep space for regular gardening waste. I can recommend this service. My daughter met the gardener briefly and said very nice and he queried about the verge too so efficient. Communication is great and all questions answered in timely manner. Sign up, you will not be disappointed! I will be using again in future for leaf clearance in Autumn and future mowing at certain times.

9 augustus 2024
Review zonder uitnodiging
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Antwoord van MegaMow

Thanks for such a glowing review Lesley! 🙂

Beoordeeld met 5 van de 5 sterren

I am very happy with the support

I am very happy with the support
The chaps do a wonderful job and it takes all the worry away

10 augustus 2024
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Antwoord van MegaMow

Thanks for your wonderful review Frances - we're glad you're pleased with both our lawn cutting and customer support!

Beoordeeld met 5 van de 5 sterren

Well organised

Well organised. On time . Tidy and helpful operatives.
Great job guys.
Plus - Rob at HO very helpful with a recent account security issue.
MegaMow - a cut above the rest !

9 augustus 2024
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Antwoord van MegaMow

Our absolute pleasure John - we aim to please and we're glad we have. Love your pun too! 👍😁

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Really pleased to have our garden looked after so responsibly. Thank you MegaMow👍😊

7 augustus 2024
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Antwoord van MegaMow

Our pleasure Rosemary - glad you're pleased with our service! 💪🙂

Beoordeeld met 5 van de 5 sterren

Fantastic service by mega mow

Fantastic service by mega mow! Always a great service and leave my grass looking brand new, no mess afterwards no fuss. 10/10 would highly recommend

6 augustus 2024
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Antwoord van MegaMow

That's great to hear, thank you for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Very reliable service ok

It was my first time using the service and I was very pleased how easy it was to arrange. I was very happy with the results and the work man was warm and explained things to me.
I am happy that I do not have to worry if the gardener will show up as has been my experience.
I have since switched to weekly cuts.

26 juli 2024
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Antwoord van MegaMow

That's great to hear, thank you for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Fantastic

Easy booking, great communication, fantastic service. Has really made my life easier not worrying about when I will get te to cut the grass. God send

26 juli 2024
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Antwoord van MegaMow

That's great to hear, thank you for taking the time to leave a review.

Beoordeeld met 1 van de 5 sterren

They should be called Mega strim they…

They should be called Mega strim they don’t have a phone number so you can’t phone them

20 juli 2024
Review zonder uitnodiging
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Antwoord van MegaMow

Hi Mark,

Thanks for your feedback, it's useful to know and helps improve our service further.

Sorry if the team used a strimmer rather than a mower to cut the lawn, this can sometimes be due to access restrictions but I will of course check and request they use a mower wherever possible in future.

Whilst we don't have a direct line to call in, we will always respond to any email queries within the working day 🙂

Thanks for your valued custom - we really appreciate it!

Rob

Beoordeeld met 5 van de 5 sterren

MegaMow Review

Everything went to plan. The lawn is already looking much better.

2 juli 2024
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Antwoord van MegaMow

That's great to hear, thank you for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Quick, efficient and friendly

My first cut was quick, efficient and the young man was very nice and friendly. I had over-estimated the size of my lawn so now paying less!

3 juli 2024
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Antwoord van MegaMow

Thank you Helen, we are pleased to hear you are happy with our service.

Beoordeeld met 5 van de 5 sterren

Lawn

Very nice friendly chap ,worked well

25 juni 2024
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Antwoord van MegaMow

Great, thank you!

Beoordeeld met 5 van de 5 sterren

First experience

It's a sad fact of the times that one is surprised when someone turns up when they say they will and does a good job. I've had to give up lawn cutting for a while due to a health issue and responded to a flyer through my letterbox. As promised, a very polite and local young man turned up the next day very promptly. We briefly walked around my garden and he reassured me that there would be no problems. 90 minutes later all done. An excellent standard of work.Well done to Megamow for spotting a need and providing the service.

27 juni 2024
Review zonder uitnodiging
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Antwoord van MegaMow

Thanks Mike, we are glad to be able to help you.

Beoordeeld met 5 van de 5 sterren

Excellent service they do as they say

I cannot fault the service at all from the initial query on “could they cut the grass this week?” to the follow up emails and the grass being cut.
Billy did turn up the next morning as promised, he is a lovely guy, clean, polite and listened. He has done an excellent job and it already looks better than it has in a long time.
Customer service were also great, my questions were answered and follow up emails received in a timely manner.
I cannot fault any part of the service, and have no hesitation recommending MegaMow.
Having them take care of the lawns going forward will make life easier for me and one less thing to worry about. I just wish I had used them sooner!

Thank you Billy, Lisa and Rob
Excellent service all round.

Jacqui

26 juni 2024
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Antwoord van MegaMow

Thanks Jacqui, we really appreciate the feedback.

Beoordeeld met 5 van de 5 sterren

What a great initiative!

What a great initiative!. Since we moved to the area we have had trouble finding a reliable and regular gardener. The lawn is always our top priority. Now that we have this service in place we can enjoy our garden always looking its best. They arrive every two weeks and are done in less than 30mins. We have a side access so they do not need one of us to be around. Just drop as an email letting us know they are coming.
Most of all, it is now much cheaper than employing someone by the hour/job!.

Highly recommended.

26 juni 2024
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Antwoord van MegaMow

Thank you for taking the time to leave us a review. We are pleased to hear you are happy with our service.

Beoordeeld met 1 van de 5 sterren

Very unreliable service and…

Very unreliable service and disappointing customer service. Was expecting my first cut yesterday which I paid for and scheduled weeks ago and the company didn't turn up. No phone call or even a number I can ring them on. I rec'd an email at 8.20PM saying they ran out of time and can't come and they will come the next day. Unacceptable for them to assume they can just turn up whenever they want without checking it's convenient and even more unacceptable for them not to turn up when they've been paid to turn up. I have not been offered any compensation for the missed cut either so just not happy with MegaMow service.
The introductory free cut was good, however, if you don't sign up for regular weekly or biweekly cuts they charge you for the free cut and they are quite expensive. (45 minutes work was £44)

20 juni 2024
Review zonder uitnodiging
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Antwoord van MegaMow

Hi Elizabeth ,

I'm really sorry to hear about your recent experience. That's certainly not the reliable service we pride ourselves on delivering and can only apologise for letting you down.

Our Quality Manager is looking into this and will be in touch shortly to get it all resolved. Rest assured, we will get this sorted for you and happy with the MegaMow service.

Best wishes,

Rob

Beoordeeld met 1 van de 5 sterren

They turn up when they want to turn up

They turn up when they want to turn up. If it's not convenient and you rearrange, they will still turn up when you asked them not to. I'm new to the service and can't say I'm impressed. The guy who cuts the lawn is good but not the customer service.

19 juni 2024
Review zonder uitnodiging
Logo MegaMow

Antwoord van MegaMow

Hi Chris,

I'm very sorry to hear this but thanks for letting us know. We take our reliability really seriously but clearly we've let you down here. This is even more unfortunate, given you're new to us and haven't yet experienced our usual standard of service. I am however glad to hear you're pleased with the team's lawn cutting 🙂

Our Quality Manager will be in touch very shortly to find out what's gone wrong and get it rectified for you straight away.

Huge apologies again but thanks for your honest feedback and bearing with us whilst we get it sorted for you.

Best wishes,

Rob

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