I was able to track delivery this time and delay until I was able to accept it. Much better than my last experience. Slight disappointment that some items had sold out but a substitute was agreed and... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Fair prices, good range ,packaged well, though disappointed that within a few days of placing my order , i received email saying a few of my items were no longer available
Bedrijf heeft geantwoord
Delivery took about 4 day but worth the wait every thing arrived Driver brought the box in for me 5 stars thankyou will order again 😀 even got the bacon bites cheaper than any where else 😀 xx
Bedrijf heeft geantwoord
I've ordered from megaretailer and I wasn't disappointed,the product aare fantastic,great selection and the prices are even better.I also buy unknown brands from megaretailer.The delivery takes a bit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MegaRetailer, for all your online nationwide, soft drinks, beers wines and spirits, confectionery, crisps and snacks, groceries, toiletries, household goods, pet care products and so much more… From crisps to chocolate, beer to biscuits, cleaning products to cat food, you’ll want for nothing at MegaRetailer. Forget the supermarket and other online retailers; we’ve made it our mission to get you your favourite brands at the best prices; that’s our promise. At MegaRetailer we take the stress out of shopping with our home delivery service. We deliver direct to your door throughout the UK, with fully recyclable packaging, all for just £4.99. For top top-class service and top-rated products at the best prices, why not give us a try.
Contactgegevens
Verenigd Koninkrijk
- 0800 012 9098
- megaretailer.com
4,6
Uitstekend
2K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Nearly two weeks since I ordered,resolved
Nearly two weeks since I ordered, no sign of it and nothing from ‘mega retailer’ Happy to say, company reached out to me after finding out courier had lost the shipment and resent on a next day delivery, thanks
9 april 2026
Antwoord van Megaretailer
Hi, thank you for contacting us regarding this issue and for updating your review. We’re sorry for the initial delay with your order and appreciate you bringing it to our attention. We always aim to deliver the best possible service, and once we became aware of the courier issue, we took action promptly by resending your order via express delivery. Thank you for your understanding and patience. Please don’t hesitate to contact us if you need any further assistance.
I have bought from many a discount…
I have bought from many a discount online store and I have never seen more careful and exceptional packing. There were no breakages,it didn't feel like someone was throwing stuff in to the boxes from the other end of the room causing breakages and chrushing food items. I am super impressed, I actually felt like a valid customer when I received the goods. The products are as described, delivery and dispatch we also good. Thank you guys l! It's the little things that make the difference and you did the little things incredibly well!!!
15 april 2026
Antwoord van Megaretailer
Hi, thank you for your wonderful feedback. We’re delighted to hear you were impressed with our careful packing, product quality, and delivery. Your kind words really mean a lot to our team. If you ever need to get in touch, please feel free to email us at orders@megaretailer.com or call 0800 012 9098. Thanks for choosing MegaRetailer.
Perfection
Absolutely fantastic within every way possible . I got a wee surprise also .. 👍🏻👏🏻😃😃 I received 4 free cans of energy juice and 2 packs of cookie dough M & M’s with my order .. wonderful .. I’m so happy 😀 . Much appreciated . I Highly recommend to everyone 🤙🏻👏🏻😃😃😃
21 april 2026
Review zonder uitnodiging
Antwoord van Megaretailer
Hi, thank you so much for your fantastic review! We’re delighted to hear you enjoyed the surprise extras and that your order made you so happy. Your kind recommendation really means a lot to us. Thank you for being our loyal customer.
Worth trying
Very competitive price and reasonable delivery cost. Delivered quickly and well packaged. Easy to order and pay. I will use again.
14 april 2026
Antwoord van Megaretailer
Hi, thank you for your great review. We’re pleased to hear you found our prices competitive and that your order was delivered quickly and well packaged. If you ever need to get in touch, please feel free to email us at orders@megaretailer.com or call 0800 012 9098. Thanks again for choosing MegaRetailer.
Misleading Dates and Poor Quality Food
Very disappointing experience.
I ordered Nido milk powder where the website listed a “best before” date, but the tins I received were marked “EXP” on the base, which is confusing and misleading.
The product was already 8 months past that date, and when I used it, the milk smelled and tasted off, so clearly not of acceptable quality.
Customer service insisted it was still “safe to consume” and refused to cover return postage, despite the quality issue. They relied on their terms and conditions rather than taking responsibility.
Selling food in this condition and then dismissing customer concerns is not acceptable. I would not recommend buying food products from this retailer.
Hiding behind terms and conditions while selling substandard food is unacceptable. Very poor customer service and I would not trust them again.
13 april 2026
Antwoord van Megaretailer
Hi, we’re sorry to hear you’re unhappy with your experience. The product’s best before date was clearly displayed on our website at the time of purchase, and the item was sold on that basis at a discounted price. A best before date refers to quality, not safety.
As explained previously, you’re welcome to return the item if you’re not satisfied; however, return postage is only covered if incorrect information was provided on our website. We appreciate your feedback and regret that this did not meet your expectations.
Antwoord van Megaretailer
Hi, thank you for taking the time to leave us this positive review. I’m really pleased to hear you were happy with our service, pricing, and quick delivery. If there’s anything we could do better, we’d love to hear your feedback. Please feel free to message us at orders@megaretailer.com or call us on 0800 012 9098. Thanks again!
Great service
Great service, much cheaper in price than most shops. so cheap I took the last 8 of same item. Qyick delivery and had a free bag of crisps and m and ms thanks will buy from them again.
13 april 2026
Antwoord van Megaretailer
Hi, thank you for taking the time to leave us such a fantastic review. We’re really pleased to hear you were happy with our service, found our prices much cheaper than other shops, and that your order arrived quickly. We’re also very happy to hear you’re enjoying the freebies included with your order. We truly appreciate your support and are delighted to hear you’ll be shopping with us again. If you ever need any assistance, please feel free to contact us at orders@megaretailer.com or call us on 0800 012 9098. Thanks again!
Antwoord van Megaretailer
Hi, thank you for taking the time to leave us a 5‑star review. We’re really pleased to hear your order arrived quickly and that you were happy with the price. If you ever need any assistance, please feel free to contact us at orders@megaretailer.com or call us on 0800 012 9098. Thanks again!
Antwoord van Megaretailer
Hi, thank you for taking the time to leave us a 5‑star review. We’re really pleased to hear you had a great experience with us.
If you ever need any assistance, please feel free to contact us at orders@megaretailer.com or call us on 0800 012 9098. Thanks again!
Great discounts on everyday items
Great discounts on everyday items, very good range of products including household items.
All food stock purchased was in date and the quality was as expected.
7 april 2026
Antwoord van Megaretailer
Hi, thank you for taking the time to leave us this positive review. I’m really pleased to hear you’re enjoying our discounts and the wide range of products we offer, including household items.
If there’s anything we could do better, we’d love to hear your feedback. Please feel free to message us at orders@megaretailer.com or call us on 0800 012 9098. Thanks again!
Cheap but destroyed products
All my cans were dented and damaged, all my crisps were pure crumbs or burst open and stale. And the boxes had extreme rips and basically were useless and you could see inside my package and stuff could've easily fell out. The delivery driver also dropped my items on the floor with 0 care from chest height. However megaretailer seem to be resolving my complaints and understand that I feel violated and disrespected as a paying and returning customer, and are replacing all affected items.
7 april 2026
Antwoord van Megaretailer
Hi, thank you for sharing your feedback. We’re very sorry to hear about the condition in which your order was delivered and understand how disappointing this must have been. We are currently reviewing your case and are also looking into alternative delivery options to help prevent this in the future.
We pride ourselves on providing a high-quality shopping experience, and when issues arise, we encourage customers to reach out so we can resolve them promptly. In this case, we believe your review may be more relevant to the courier company, as we did everything possible to ensure a smooth experience. You can leave them a review here: https://bit.ly/3Gis9gO.
If you do have any further questions or would like to discuss this further please do not hesitate to email us at orders@megaretailer.com or call us on 0800 012 9098. Thanks.
Antwoord van Megaretailer
Hi. Thank you for taking the time to leave us this positive review. I’m really pleased to hear you were happy with our prices and that your delivery arrived quickly. If there’s anything we could do better next time, we’d love to hear your feedback. Please feel free to message us at orders@megaretailer.com or call us on 0800 012 9098. Thanks again.
Quick delivery
Quick delivery. Goods exceptionally well packaged. Food items were good. Price was put of this world.
26 maart 2026
Antwoord van Megaretailer
Hi, thank you for taking the time to leave us this fantastic 5‑star review. We’re really pleased to hear your order arrived quickly, was exceptionally well packaged, and that you were happy with the quality of the food items and our pricing. If you ever need any assistance, please feel free to contact us at orders@megaretailer.com or call us on 0800 012 9098. Thanks again!
Antwoord van Megaretailer
Hi, thank you for your feedback! We’re delighted to hear you had a great experience with us. If you have any questions, please feel free to contact us at orders@megaretailer.com.
Antwoord van Megaretailer
Hi, thank you for your review! We’re glad to hear you had a good experience with our staff and customer service. If you have any questions, please feel free to contact us at orders@megaretailer.com.
Speedy and well packaged .
2 april 2026
Antwoord van Megaretailer
Hi, thank you for your review! We’re pleased to hear that your order was speedy and well packaged. If you have any questions, please feel free to contact us at orders@megaretailer.com.
This was my first time using Megaretailer...
Well, this was my first time using Megaretailer, and I've been pleasantly surprised. The prices for the items I bought were very good indeed, the despatch was nice and quick, and delivery as quick as DPD could deliver, with my 3 boxes going in various directions. At first I thought the delivery cost was a little high, but when I received my 3 massive boxes, I realised that the delivery cost was actually quite acceptable...! I'm very happy with my food, and with the entire process. I've used other discount food sites, and they're quite often not as good as Megaretailer...!!
31 maart 2026
Antwoord van Megaretailer
Hi, thank you for your great review. We’re delighted to hear that your first experience with Megaretailer was a positive one, from pricing and quick despatch to delivery. We really appreciate your feedback and look forward to serving you again. If you have any questions, please feel free to contact us at orders@megaretailer.com.
Super fast delivery and everything was…
Super fast delivery and everything was in good condition and was exactly what i paid for. Will use again.
27 maart 2026
Antwoord van Megaretailer
Hi, thank you for your lovely review. We’re delighted to hear your order arrived quickly and in perfect condition. If you have any questions, please contact us at orders@megaretailer.com.
Easy and friendly service
I made an order on line that I waned to collect the order was at Mega retailer ready for me to collect. The wrong coffee was put in the trolley but Mega retailer soon resolved the problem and the staff were very polite
13 februari 2026
Antwoord van Megaretailer
Hi, thank you for your great review. We’re sorry for the initial mistake with the order, but we’re glad we were able to resolve it quickly for you. It’s also great to hear that our team was polite and helpful. We appreciate your feedback and look forward to seeing you again. If you have any questions, please feel free to contact us at orders@megaretailer.com.
I haven’t received my order yet!!!!!
25 maart 2026
Antwoord van Megaretailer
Hi, thank you for your feedback. We’d like to clarify what happened with your order. Your order was dispatched on 25.03, the day after it was placed, and a tracking email was sent the same day. The courier attempted delivery twice, after which the parcel was returned to us. In line with our policy, a refund for the item cost was processed once the return was received. We hadn’t been contacted about this issue prior to the review and would have been happy to assist earlier. If you have any additional questions, please feel free to contact us at orders@megaretailer.com.
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