Megasealed Bathrooms and Balconies Reviews 

44
TrustScore 2 uit 5

2,0

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

purchased a property on the 10/25 and one of the conditions of the sale was to have the small tired shower resealed and grouted. Megasealed charged the owner at the time $1800 for a job that s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having found a couple of leaks during Reno’s we called MS and Stuart came out, advised what we needed. Stuart’s friendly personality and professionalism was fantastic! We were even entertained by St... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

appauling customer service by the central coast, nsw franchise members and owner. do not trust megasealed central coast. if u live on coast or lower newcastle, they never ever honour their warranty is... Toon meer

Beoordeeld met 1 van de 5 sterren

After having an inspection and assurance the job could be completed the grouters came around and started removing old grout when 2 tiles came loose . They stopped the job and said they would give us a... Toon meer

Bedrijfsgegevens

  1. Vochtweringsbedrijf

Geschreven door het bedrijf

Megasealed provides tiling, waterproofing and grout replacement solutions for both residential and commercial customers. Contact us at 1300658007 for an obligation-free quote today.


Contactgegevens

2,0

Slecht

TrustScore 2 uit 5

44 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

2,0

Alle reviews

(44)

7 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Never use Evans Bathrooms PTY LTD t/as

Never use Evans Bathrooms PTY LTD t/as
Megasealed Sydney South East
Megasealed Eastern Suburbs
Megasealed ACT
They are an absolute disgrace. From start to finish and the cost to fix our balcony/planter box $7k. More fool me! Service was amateur. I had to get them back several times to fix things. Planter box bubbled and held water, needed ripping up again and waterproofing, Tiles were cut poorly, they covered up spitter pipe holes, inserted 2 new spitter pipes that were 10x larger than original and now is a bloody eye saw! They never arrived when said. Emails went unanswered. Finally the manager Graeme was involved who was rude and condescending and clearly does not give a hoot about the customer. All they want is money. And to top it off it’s still leaking. They even disagreed with the plumber they got out to do a dye test. Meagseal say it’s not leaking and their plumber says it is 🤷‍♀️. They are bullies who intimidate. If it’s not leaking then why am I getting yellow water dye (dye test plumber did) in a bucket under the leaks! This has been going on from Nov 2022 to now Dec 2023.
Please never use them!

5 juni 2023
Review zonder uitnodiging
Logo Megasealed Bathrooms and Balconies

Antwoord van Megasealed Bathrooms and Balconies

Update: We're pleased to advise that this matter has now been resolved.

We'd also like to note that we only recently gained access to our Trustpilot business account, which is why our response has come some time after this review was originally posted. Since gaining access, we've been working through both recent and older reviews to ensure we acknowledge feedback and address any outstanding concerns wherever possible.

We're sorry for the frustration and inconvenience this situation caused and appreciate the opportunity we had to work with you towards a resolution. Thank you for your patience throughout the process and for allowing us the chance to address your concerns.

We appreciate your feedback, as it helps us continue to improve our service.

Beoordeeld met 1 van de 5 sterren

These guys are a disgrace

These guys are a disgrace. Phoned and emailed them re a job and get a response about a week later asking me to send photos and describe work required which I did. Another week later Zero response.

11 oktober 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Discusted…

After having an inspection and assurance the job could be completed the grouters came around and started removing old grout when 2 tiles came loose . They stopped the job and said they would give us a quote to fix the issue . At $6,800 im not entertaining the idea so we are left with an unusable EnSuite . No one from the company returned calls , emails or text messages to discuss further , they ran . DO NOT USE MEGASHEILD PERTH , GRADE A AMATURES.

13 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So relieved

I was delighted with megasealed. They always came when they said they would which when your having a retiling and leak proofing is about 5 visits. Clean, respectful and i couldnt be happier witht the result. I'm in in the Sutherland shire and they were the cheapest quote. So I would definately recommend them.

1 september 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible, terrible Customer service. DO NOT USE!

I never even got to having the requested work done as we never got that far.
I Emailed a quote request to Megasealed on Friday and got a missed call from their nearest "technician" at 1141 AM on the Sunday morning. He then sent me a Text and Email stating that he'd "arranged" an inspection at my Home for 0930 AM the next Day without consulting me to see if I was available. I texted and Emailed him back saying that I wasn't available as he hadn't given me any notice to arrange the appointment. Then I didn't hear from anything from him at all. Nothing. I sent him a Text Today asking if he could come out later this week to do a quote on the work. The reply I got was SIC "sorry tried yesterday and get back after 1 pm to book quotes. Good luck with it". He didn't call back after 1 pm as stated and is now ignoring me. Absolutely pathetic service. Their loss, as I've got a competitor to do the work. If this is the way they do business, I'd rather have the leaking balcony. The guy in question has no idea about how to deal with Customers, assumed I'd jump through hoops for the appointment he'd "arranged" and then got all precious because I didn't reply to his non-existent follow-up call. Do yourselves a favour and use anyone but these Clowns.

6 februari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

We used Megasealed company located in Brisbane

We used Megasealed company located in Brisbane a few times over number of years. They sealed our two bathrooms and gave us a 10 years warranty. But, they warranty worth nothing! 3-5 years after the service we noted that bathrooms start to leak again. Called Megasealed and their technicians gave us ridiculous excuses to void the warranty: he blamed wall tiles, 'incorrectly' installed shower screens and other irrelevant things which under his opinion contributing to new leak. And of course, straight away they gave us new quote to fix it. We followed this trick twice, received two 10 years warranties and guess what.. Bathroom is still leaking and Megaseald refuse to rectify under their warranty. Stay away from this doggy company... they promises and warranty are rubbish..

24 januari 2023
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Will not use again

We recently engaged Megaseal Melbourne Central to fix one of our showers.

We selected Megaseal over a number of other quotes for a single reason: Their assessor identified that simple sealing would not be sufficient and that additional epoxy sealing of the drain would be required. Others did not identify this. Their assessor seemed highly competent and even with laypersons’ eyes it was obvious that he was correct when being shown the right spot. Other companies had simply not bothered to disassemble the drain. We selected Megaseal even though they gave the most expensive quote since the quote included these works.

A while later works were executed and the invoice was sent. When I checked the works it turned out that the sealing of the drain had not been completed. No mention of this was made. When I complained about this to Megaseal they stated they could no execute these works “since we are not plumbers”. Why then quote on it??? Still, the full quote price (including this item) was invoiced.

After a lot of back and forth, we came to an agreement to lower the price and have the drain sealing done in different ways. I ended up doing this as a DIY job (which were very simple). In essence, the assessor (Jay) was competent. However, it turns out that the people performing the repairs and the assessors are different and they performed a simple run-of-the-mill surface shower seal without giving any thought to the scope of works in the quote.

The important part is: had we simply paid and started to use the shower again, we would have damaged the just-repaired floor of the bathroom again as the true cause of the problem had not been fixed.

Communications with the director (Monique) were also somewhat disjointed and unreliable.

Lesson learned: next time we will not engage a shower-sealing franchise but rather a proper plumbing company that also offers shower fixing.

We will not use Megaseal again.

30 november 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I used Megasealed Melbourne Central

I used Megasealed Melbourne Central. This is the second time I've used them and both times they have completed a high-quality job on sealing a leaking shower in our house. They are a little disorganised and took longer than promised and their invoicing is also slow, but these are common issues with trades, whereas their actual work is excellent

18 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

TERRIBLE SERVICE

TERRIBLE SERVICE - balcony was leaking after almost 6k and 1 year after repairing my whole ceiling after being told the job was done balcony started leaking again. They have refused to replaster after I spent almost 2k to do the ceiling based on their assurance. Terrible. VCAT will be hearing about this!

18 november 2022
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Very disappointed and frustrated.

Very disappointed and frustrated.
Had two shower floors regrouted. Both still leaked. Said they would re do both. Re did one which cost us a new shower screen but just patched up the other. The patched up one grew mould around the silicone edge within a few months. They eventually came and re did the silicone but wouldn't re do the whole job as originally promised. Mould again growing in the silicone in multiple spots as well as the corner where the leak was is a mess. We were told by tiler that we shouldn't get mould as it was re grouted with epoxy.
No point contacting them again as they will just patch up again.

1 februari 2022
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Unfortunately

Unfortunately, I did not have a good experience with Megaseal, so this review will no doubt not be published. Whilst the initial consult was good, I found some of the bathroom works were ok but a lot were very disappointing. I felt there was a lack of experience in some tradesman or they sent their apprentice. I still have to put up with a wobbly toilet seat and reminded daily of the finish on the marble tiling.

3 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Great service, quick and efficient. They arrived on time, very professional to deal with and did a fabulous job. Would definitely recommend them.

31 augustus 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service and result

Absolutely love my experience with Megasealed. The technician took great care of our house and did a marvellous job on our bathroom! Highly recommend.

28 augustus 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service. Fixed my mother’s shower within a week from my first call. Came to inspect then provided a quote and were able to squeeze the job in a few days later. Was a smooth process with a great result.

4 augustus 2020
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer