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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I don't usually give anything 5 stars. But this app is brilliant concept! It does have the occasional hiccup where it might repeat chapter or maybe the details don't exactly fit with the storyline.... Toon meer

Beoordeeld met 1 van de 5 sterren

They suck how do I get ahold of them they just charged my card and I didn't sign up for anything tip offs.

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I like the stories but it asks for a one time donation of your choice then continues to charge you 37 dollars a month 2 weeks after. There's no way to cancel or manage any type of subscription, or to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I liked the diverse stories it would help me write as well as the detail oriented options it had while making the core of the stories


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

30 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 1 van de 5 sterren

They suck how do I get ahold of them…

They suck how do I get ahold of them they just charged my card and I didn't sign up for anything tip offs.

13 april 2026
Review zonder uitnodiging
Logo Melt Stories

Antwoord van Melt Stories

Hello,
We’re very sorry to hear about your experience. We understand how upsetting an unexpected charge can feel.

We want to help and look into this properly, but with a Trustpilot review alone, we’re unable to identify what happened or locate your account details securely.

Please contact us directly through the contact form available on https://meltstories.com
or by email at contact@meltstories.com
. We are absolutely willing to investigate, find your account, and do our best to resolve the issue as quickly as possible.

Best regards

Beoordeeld met 5 van de 5 sterren

This platform brings foreplay to another level

This is a great platform. It's definitely fun. You and your partner get crazy foreplay, ideas, even if theres something one of one have been wanting to try this helps to make things happen just saying totally worth it. Plus support was great I had a couple questions they were right there.

4 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely amazing app

Absolutely amazing app. Me and my girlfriend are long distance and I use the app to send her spicy texts here and there to keep things interesting. T
Melt has a great variety of options and the stories it creates are *chefs kiss* I can't recommend it enough.

10 maart 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I paid 16 something yesterday

I paid 16 something yesterday, it said to share the link with my husband so I did..he was at work..he went to open it and its a video..nothing more..then I opened mine and logged in and it says I dont have an account and tries to charge me again..I cant seem to reach out for help because it wants me to be a member to do that...so here I am instead...im aggravated with the process so far...you dont take money from people then try to charge them again...
I cant say if the app or the site is good or bad but getting the run around just to make it work sucks.
My name is Tabatha
Email tabby9800@ g m a i l
Please fix this guys

5 maart 2026
Review zonder uitnodiging
Logo Melt Stories

Antwoord van Melt Stories

Hello Tabatha,
We are truly sorry for your experience.

We first contacted you on the same day your review was posted, and then again two days later, because we genuinely want to help you and refund you if we are able to identify the correct account or payment.

At this stage, we still have not received a reply to our emails, and we are unfortunately unable to locate your account with the information currently available. For privacy and security reasons, we cannot access an account or process a refund until we are able to verify the correct payment.

Please reply directly to our emails, or write to us again at contact@meltstories.com
, with any details that may help us locate it.

We truly want to resolve this for you and issue your refund as soon as we are able to identify the payment concerned.

Beoordeeld met 5 van de 5 sterren

I don't usually give anything 5 stars

I don't usually give anything 5 stars. But this app is brilliant concept! It does have the occasional hiccup where it might repeat chapter or maybe the details don't exactly fit with the storyline. However, the personalization options and manipulation choices more than make up for the little detail mistakes. I absolutely love this concept and I highly recommend it to everyone who is looking to spice a up a bit! Thank you Melt Stories!

6 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wives love it more.

My wife and I have been learning so much with each other just sharing fantasies back and forth. We don’t have to actually bring the. To life. Reading them is enough. Melt continues to add features and we’ll hang around for that!

4 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Did the trial

Did the trial, did not want to continue and there is no way to cancel. There is no way to contact anyone, rediculous!

12 februari 2026
Review zonder uitnodiging
Logo Melt Stories

Antwoord van Melt Stories

Hello Megan,
We are truly sorry for your initial experience.

As soon as we received your email, we replied the same day, fixed the login issue linked to your signup, and processed your refund that same day. We then followed up twice, simply to make sure everything had been received properly on your side, but unfortunately we did not hear back from you.

In this context, we are a little surprised that your experience still appears unresolved, as we took immediate action to fix the issue and process your refund.

We sincerely hope everything is now settled for you. If not, or if you need anything at all, please feel free to reply to our emails or write to us at contact@meltstories.com
. We would be very happy to help.

Beoordeeld met 1 van de 5 sterren

OMG if you sign up...months later you…

OMG if you sign up...months later you will continue to be billed and cannot cancel! NO CUSTOMER SERVICE AVAILABLE!

16 februari 2026
Review zonder uitnodiging
Logo Melt Stories

Antwoord van Melt Stories

Hello,
We’re really sorry you had a bad experience — that’s not what we want at all.
We’re a bit confused by your situation because, when you’re logged in, you can normally cancel anytime directly from Settings → Manage → Cancel. And if anything doesn’t work, you can also contact us at contact@meltstories.com.
We’d genuinely like to understand what happened (for example: were you unable to access your account, did the “Manage” button not appear, or did you run into a bug?) so we can fix it and make sure no one else faces the same issue.
Please email us at contact@meltstories.com with the email address used to sign up (and, if possible, a screenshot of what you see in Settings). If a technical issue prevented you from canceling properly, we will of course refund you.
— Melt Support

Beoordeeld met 5 van de 5 sterren

My wife loved it

My wife loved it! Amazing app, would definitly recommend it! Litterally saved our couple by bringing us closer

17 februari 2026
Review zonder uitnodiging

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