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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

‼️‼️Köp inte från detta företag‼️‼️ Beställde en video, fick info på mail att jag hade mottagit den & när jag väl skulle se den så gick det inte. Den bara stod & ladda hela tiden. Har även mail... Toon meer

Beoordeeld met 1 van de 5 sterren

Worst experience I've EVER HAD AS A CONSUMER. Deliberately misleading website. Gives the option to receive a video within 7 days of making the request, then you pay the money and it says "in 7 days yo... Toon meer

Beoordeeld met 2 van de 5 sterren

Jag beställer en hälsning och den ska komma inom 7 dagar. Nu har det gått en månad, har inte fått videon, har ansökt om att lämna tillbaka, och tror ni att jag fick tillbaka pengarna? Nej. Och så skul... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My other half has twice sent me a message via Chris Sutton through this platform and twice it has made my day and the occasion for me (Christmas and my 40th). The genuine warmth shown and relatab... Toon meer

Bedrijfsgegevens

Informatie afkomstig van verschillende externe bronnen

Skicka personliga videomeddelanden från dina favoritprofiler - den perfekta gåvan som skapar minnen för livet


Contactgegevens

2,0

Slecht

TrustScore 2 uit 5

551 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Love it

Great site, got a video from Eric Estrada and was exactly what I was hoping for. Great site, quick turnaround, and quality result.

18 mei 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Utilregneligt - man får ikke, hvad man køber ind på

Er der én ting, der kan få mit piz (må åbenbart ikke skrive det med s), så er det, når der løbes fra aftaler - og særligt, når dén aftale var prikken over I’et i en større gimmick.

Et godt råd til memmo; Lad vær’ at samarbejde med utilregnelige personer, der ikke kan levere dét, vi som kunder bliver lovet. Hvad skal jeg bruge en gratis levering til? Total overflødigt “plaster” på såret. Nu er det hele jo ødelagt.

Jeg var i forvejen skeptisk, men nu ved jeg, at jeg ikke skal be’ om noget fra memmo en anden gang.

17 mei 2023
Review zonder uitnodiging
Logo memmo

Antwoord van memmo

Hej Louise!

Kan du skrive en e-mail til os på support@memmo.me for at tjekke, hvad der er sket?

Tak!
Hav en dejlig dag.

Beoordeeld met 4 van de 5 sterren

Not what I expected, but customer service was excellent!

Ordered 2 memmos, one from the singer Shaniece and one from Brandi Marshall. For the Shaniece memmo, I thought it would be epic so I paid for a longer video and full HD. At the time of booking, the average response time was 3 days. I received it 6 days later and the video is horrible. Shaniece appeared as if she didn’t know what to say, didn’t seem genuine, didn’t address everything in my request, and I absolutely hate it. Brandi still hasn’t responded and unlike a memmo competitor, there is no cancel button. I emailed customer service to cancel and eventually received a response.

Memmo honored their money back guarantee and refunded me for the memmo I was unhappy with. Brandi never created the memmo, which I understand is out of their control. I wasn’t charged for that memmo.

Overall, my experience was okay. I’m very happy with the refund and response from Memmo. I will try using them again. The next time, I will only choose talents with reviews and videos of memmo’s they’ve completed!

12 mei 2023
Review zonder uitnodiging
Logo memmo

Antwoord van memmo

Hi Jae!

As explained during the order process, talents have 7 days to complete their memmos. If you don't want to wait that long, you can always order an express one, where the deadline is 24h.

The average time on the talent's page is an average calculated from all their completed memmos, but they still have the 7 days deadline period, as explained during the ordering process.

Regarding quality and content on the videos, you can always check the real examples from previous orders that are visible and available on the talents page, I see that Shaniece has two videos there to check how she usually performs.

Regarding the longer video and full HD options, please, write us at support@memmo.me, we will review your order and provide with a re-do if possible or a refund in case those are not available on Shaniece's side.

Anyways, I see that you already wrote our support team and my colleague Elias, 8 hour after you wrote us, replied and provided you with a full refund of the memmo's price, so that memmo was for free. :)

regarding the request for Brandi, I see that, unfortunately, she didn't get to complete the request before it expired. Of course, no charges have been done.

On the email you received informing you on the expiration of the request, you can find a voucher that you can use to have a free express 24H delivery if you decide to place a new order.

It's difficult for us to know why a memmo is not delivered since there can be many reasons why a talent cannot do it. You will, of course, not be charged for it, and the reservation you see on your account now will be released in a few working days.

On our side, we keep a track record of canceled memmos, so if we detect a talent having difficulties in delivering their memmos, we can contact them and figure out how to solve it.

As a preventive rule, we automatically set offline any talent that has two consecutive expired requests, so we can discuss with them if they're having any issues.

Hope you have a lovely day!

Regards
Carlos

Beoordeeld met 1 van de 5 sterren

Jeg har bestilt en video inden for 24…

Jeg har bestilt en video inden for 24 timer, OG HAR BETALT EKSTRA.
Skal bruge den i morgen, træls når tiden ikke kan blive overholdt..

9 mei 2023
Review zonder uitnodiging
Logo memmo

Antwoord van memmo

Hej Anne!

Send venligst en e-mail til vores supportteam på support@memmo.me for at tjekke status på din ordre.

Tak!

Beoordeeld met 1 van de 5 sterren

Very disappointed

Very disappointed. Ordered a birthday message from Right Said Fred for my girlfriend’s birthday. 7 days later still sitting as pending. Today is her birthday. Yes it’s on the booking information that if the artist doesn’t record the message then there will be a full refund. A full refund does not get my girlfriend the birthday message I intended to get her on her birthday.

Also tried messaging on Twitter as advised but met with a wall of silence. 1st, last and only time I will use this site.

2 mei 2023
Review zonder uitnodiging
Logo memmo

Antwoord van memmo

Hi Craig!

Yes, as explained during the order-placing process, talents have 7 days to complete their requests and it's up to them to decide when to do it.

If you don't want to wait that long, there's also an express option offered, where the deadline is 24h instead of 7 days.

Regarding Right Said Fred, as it is explained in their profile on memmo, they usually deliver their memmos, on average, within 6 days. This info is available in all our talents profile page and, as explained above, is an average calculated out of all their completed memmos.

You can see it in their profile page, the same you used to place your order.

https://memmo.me/global/en/profile/right-said-fred

Anyways, yes, sometimes life happens and talents can't find a spot to record a memmo. In that cases, of course, there are no charges made.

On our side, we keep a track record of canceled memmos, so if we detect a talent having difficulties in delivering their memmos, we can contact them and figure out how to solve it. By default, any talent that has two consecutive expired requests, gets automatically deactivated until we check on them.

Regards
Carlos

Beoordeeld met 5 van de 5 sterren

I came across this on Facebook

I came across this on Facebook. My wife is a big Real Housewives fan. I got my request in about a week before. I got confirmation that it was pending & when it was recorded. I was worried on the day as Id got it sent straight to her. But it came through and she was ecstatic about it. Brilliant gift!

29 april 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Help!

I’ve put an order I. And it says received and pending. But then I keep getting emails saying complete your final step that takes me nowhere?? I’m not sure if it’s ordered or not now… can anyone help?

29 april 2023
Review zonder uitnodiging
Logo memmo

Antwoord van memmo

Hi Carmel! Can you please reach out to us at support@memmo.me and we'll check what happens.

Sorry for the inconvenience!

regards
Carlos

Beoordeeld met 5 van de 5 sterren

Fantastic service and video message.

Fantastic service and video message.
Never done anything like this before but got one as a birthday present for a football fan.
Very easy to use and message came through very quickly.
Good range of prices- very reasonable. Good quality video too.
Will definitely use again 😊

25 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

William Daniels is the best!

It was wonderful to receive birthday wishes from William Daniels, the star of 1776, my favorite musical and movie. I am so glad that at 96 he was well enough to do this for me. Many thanks to William and to Memmo!❤️❤️

9 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Roger Clark was brilliant

Roger Clark was brilliant. I was expecting a very brief and short happy birthday message, boy was I shocked. He was engaging and sincere even treated us to a song. I will use Memmo again if this is the quality of their service and Roger will be sending messages to all my family members. Only bad bit is the price range. I can understand some 'a listers' charging high amounts but some are just extortionate. Others a real bargain. Shop around before you decide

5 april 2023
Review zonder uitnodiging

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