Memorace Reviews 59

Products are excellent (personalized race art from the Rome Marathon), but the customer service is outstanding!

Great communication every step of the way. Even an impromptu check after the item was delivered to see if I was happy with it.

A very refreshing change. Would highly reccomend!

Commande toujours pas livré malgré les relances

They are very easy to be contacted, ever time give an answer on time, even on the next day or on the same day. But no delivery iscomüng alteadı 36 days. I am expecting the art work with impatience, I have already bought the frame with paspartou. I think that for these works every time the frame must have a paspartou. I gave one star less because the delivery is very slowly, these are just prints of a ready painting, illustration. I paid before the Barcelona race. But so, maybe several days more and I will have it at home. They say every time that Barcelona sent them the results list 11 days after marathon but they have the names and bib numbers of everybody and could check alone the net time in the site with results. Why did they wait 11 days I dont know . They use post, it is not written cleary, post never delivers something, even Christmas cards, never arive.

Commande non livrée
Colis jamais reçu

Order paid, never received. 21 days already.
Very bad service and assistance.

... A tutt'oggi 18 Marzo 2026, ancora deve arrivare la mia spedizione, ordinata il 3 Marzo 2026. Ho mandato 4 e-mail, a cui, stucchevolmente, non è mai seguita alcuna risposta! Oltre al danno, anche la beffa, sottoforma di mancanza di rispetto ed educazione, oltreché di mancanza totale di professionalità !!! Finalmente contattato da Memorance, tramite sms, ho scoperto che c'è stato un problema di comunicazione, le e-mail di risposta, non sono arrivate, per problemi tecnici... Ora spero di aggiungere a questa recensione, un po' controversa, una decisamente migliore e positiva, quando riceverò la mia spedizione

Sehr schönen Bilder!

Great communication 👏

I accidentally ordered the half marathon poster instead of marathon and they were super helpful and nice about it and fixed the error for me. Super happy with my poster, great quality :)

I had problems with the delivery and wrong information, refund. The customer service was fast and helpful but the service itself with the printing, delivery and solution can be improved I believe.

Firstly, the artwork is amazing. It’s on beautiful thick card and is exactly as advertised - if not better. It arrived packed in a flat box also and wasn’t rolled, the company also emailed me to make sure I had an updated tracking link when the courier missed the first delivery.

Highly recommend getting yourself one after your next race - I will be continuing my collection!

HELT nydelig! Sykt bra nettside, lett å velge og ikke minst se for seg hvordan det kommer til å se ut. Sååå solid og elegant kvalitet på papiret! 🔥 Pakningen var 10/10! Det var det jeg synes var best! Pakningen var 10/10! Tusen takk nok en gang for et nydelig produkt!

I took the opportunity to order the Rome Marathon artwork prior to the 2025 event. The ordering process was very quick and straightforward. At the Expo I had a fabulous conversation with the Memorace rep and I was very happy to support such a unique company, who is in turn supporting local artists.
Unfortunately, during postage home the poster was damaged and unable to be framed. The customer service was outstanding, and I now have a perfect piece of art ready for framing.
This is an absolutely beautiful reminder of my first marathon, and I look forward to seeing Memorace at more marathon events.
I would complete another marathon just to have more artwork! Thank you Memorace.

Having noticed Memorace's posters through the Rome Marathon website, I had been quite intrigued to get a momento to celebrate a first marathon completed. I was lucky to meet the Memorace team at the Rome Marathon Expo. Here, the team shared why they decided to create this momento, the processes behind it and really share their positive story - no hard sell, just a genuine conversation about their creation. I ordered post-marathon and was delighted to receive the poster to home - personalised with name and time - to take pride of place in the house. I made a mistake in ordering (entering the wrong bib number) but the team was able to sort this instantaneously and without hassle, providing very useful answers in a very timely manner. The poster itself is eyecatching, personalised and very creative, drawing on various aspects of the Rome Marathon and Rome itself.

Beautiful artwork to remember the Rome Marathon. The company was extremely helpful and professional dealing with any questions I had. I can only recommend them.

I am thrilled with my Rome Marathon poster. Not only is it a wonderful memory truly depicting the feel of the race but also a stunning, high quality piece of artwork by a local artist. The transaction went smoothly and the staff were very helpful and replied immediately to my questions. I hope there will be something similar to commemorate my next marathon!

I ordered this commemorative artwork some days before the Rome Marathon: a stunning customized artwork featuring my name and finishing time. Shipping was very fast and the print quality is excellent. A perfect memory of this experience, which I hope to find at future races around the world!

Really amazing customer service! You can really tell that the owners are pouring their heart and soul into the business and care about every single detail and making their customers happy. We got our poster from the Milano21 race and it is beautiful, has a great quality. All the purchase and post purchase experience was impeccably managed!

Beautiful artwork from Memorace for Miles for mothers 😍

The design and quality are fantastic, perfectly capturing my race experience. The ordering process was easy, and the customer service was super friendly and helpful.

It’s a unique and meaningful keepsake that reminds me of my hard work and dedication. Highly recommend it to anyone wanting to celebrate their races in a special way!