Memorialsdirect Reviews 

It was an excellent service, from ordering the item it was with me by a courier service in 24 hours.
I highly recommend to shop with memorialsdirect.co.uk.
Thanks

Disappointed with the lower section printing the writing is at a slant. Unresolved with company and reached out with pictures. No response to last email.

Beautiful memorial, Fast and simple delivery

Overall, I’m very happy with my experience with Memorialsdirect, though there were a few bumps along the way. Initially, my item arrived slightly damaged, but when I contacted customer service, they were incredibly quick to respond and immediately agreed to send a replacement.
​The replacement arrived perfectly fine, and they had used extra packaging this time to secure it and prevent any further damage. I’m giving 4 stars instead of 5 only because the order took time to arrive and the first item was damaged. However, their excellent customer service completely turned it around. Thank you!

Bought a granite memorial for my late husband's grave. Didn't want a resin, lighter one as I thought it would blow away. Memorials Direct were excellent. Easy to use website and delivery within 3 days. The engraving on the memorial is beautiful and packaging was very sturdy. Thank you!

What a beautuful granite memorial from Memorials Direct. Excellent service from start to finish. The quality of the memorial is also excellent and more beautiful than the website pictures. I asked for Robins to be engraved rather than flowers and this was done expertly. What a lasting memorial to my aunt. My package was delivered on the 3rd day after finalising my order. Thank you so much.

The granite memorial vase and plaque arrived sooner than estimated. It is beautiful, engraving done by Jamie is perfect. Must admit was a bit unsure ordering it via Amazon but we couldn’t be more pleased with it. Would highly recommend.

Delighted with my purchase better than expected quality is outstanding great service really solid quick delivery i would certainly buy from here again

Jamie did the work on our grandmas memorial vase. Was beaufiful- better than we expected. We thank you so much. It is lovely

Memorial plaque (roughly A4 size). First contact with them on Wednesday 30th June 2026 in the evening. 2 proofs received next day and approved. Plaque was received on Friday 3rd July. Perfect plaque and perfect service. Wouldn't hesitate to recommend.

Great service and a lovely memorial to my lost boy.

Very good service fast delivery and a very good product. The memorial was exactly what was wanted good quality and beautifully done.

Fast and effective and easy to follow instructions online. Would recommend always

Efficient and easy to use website, ordering process, and prompt delivery.

Very efficient service, can highly recommend the products, very satisfied customer

Super service. The cross was high quality wood and well made. Inscription was perfect and just as ordered. Very quick and safe delivery. Good value. Just what we needed. Thank you.

Great company to deal with 1st class service and the product is amazing,order went in on Thursday and was delivered Saturday 10 out 10 for service and quality so happy with it Thanks

Excellent experience from Faith and the team. I had a slight issue with my plaque that Faith sorted with no hesitation and no fault of the company but the delivery company. Fantastic product, communication and service from this company. Will highly recommend.
Thank you so much

I fully researched before ordering a plaque and found the pricing to be better than competitors . Some were only 1 cm thick so I ordered off Memorials Direct. On receipt I am delighted with the quality and workmanship. Thank you Jamie!