Mendable Reviews 

DO NOT PURCHASE!!
If I could give it zero stars, I would.
I requested a return within Mendable's advertised 30-day return period.
Instead of processing the return, they asked for additional information including videos and photos - WHICH I SUPPLIED, even though not required by their published refund policy, then they just stopped responding altogether.
I'm still waiting for the return authorisation and shipping label...

I agree with all the other reviews. Total scam. Shoddy product and the return process is frustrating. Nothing “Canadian” about this product.

Ordered product is good faith on 28June, it is now 21 July and still not delivered. The shipping from Sydney is false, the 2 day dispatch is FALSE. IT TOOK THEM 6 DAYS TO EVEN DISPATCH THE ORDER. It has sat at customs for a week. Claim they process complaints manually with 24 hours. ALSO FALSE.

Be careful ordering from this company - Firstly they advertise 24hour delivery from Sydney - NOT TRUE took 2 weeks from China. Product arrives and does not work as advertised NO heat AT ALL does slightly vibrate with very poor fitting! 2 weeks of talking to them online to arrange a refund and they keep coming up with "offers" to keep the product but they'll give me a discount on further purchases????

Aggressive marketing, Hong Kong-based Company,a plethora of communications…BUT NO PRODUCT DELIVERED after payment.
Refusing to REFUND my monies.
I’ve been scammed!

They state that the knee therapy is shipped from Sydney and will be dispatched in 24 hours, mine took 2 weeks before shipping to Queensland and strangely enough came to Australia via customs, not to mention that it was missing 2 items as stated in my original order. Another point to note is that their web address is a .com and not a .com.au another tell tale of scam marketing. I have reported them to the Australian Consumer Affairs for investigation. I’m not suggesting to not buy their products but be aware of their marketing lies and make your own decisions. Oh, and another point to mention is the packaging of their products does not remotely resemble their marketing. The ball is in your hands on wether or not to purchase.

Mendable Australia is a scam
The doctor is an AI amalgamation of doctors and the address used is generic
The product is a over priced Chinese produced piece of pseudoscience that is cheaper on TEMU
Nova Ecom is the Australian supplier which promotes Same day Australia shipping from a "Sydney warehouse" but the product is shipped from China
$119 waste of money and beware as they automatically sign you up to a reoccurring payment
Avoid at all costs!

This company is a sham. No record of a Dr James Anderson in the photo. (The name on the certificate behind him in the picture is for someone named Michael). Ordered Jul 1st delivered Jul 13th so not shipped from Canada but China. My tracking status shows import into Canada.