Merakitech Reviews 10

Bought a machine in 2025. Within 2 months, the bean hopper developed a fault where it would not stay in place, and machine would stop. Replaced.. OK. Now, a few months later, the steam wand boiler has developed a leak at the top which activates the electronic switch, making it impossible to turn off. Machine unusable. Under UK law I have the right to reject further repairs. Meraki refuse to replace the machine and have been arguing about it, despite me sending them photos and videos of the fault. I'm now seeking a charge back from my credit card. Beware! Utterly contemptible service.

I'm happy to see that the plug fits perfectly. The coffee arrived at the same time, and the NFC feature works too. Preparing coffee becomes fun.

It's a nice machine to tailor your Espresso, and much cheaper than the big brands.

Before using the steam wand each time, there's a milk smell coming from it. I suspect I might not be cleaning it properly. Anyway to clean the steam wand!

My drip tray and grill were accidentally placed in the dishwasher, and now the grill is discoloured. Is it a way to order a replacement grill?

I'm considering buying a second one for my mom. Want some discount .

I get some trouble when installing, and the customer service helped me a lot. You'd need some technique to get it all done.

Meraki changes my coffee game at home. Good for a coffee lover who want to become professional.

Rich, smooth, and full of flavor. Tastes same as what comes out from La Mazocco.

Be careful before spending 1700 EUR on a coffee machine. They don't reply to emails or their on online chat even tho they claim to be online and to "reply in minutes". Tried to reach and ask basic questions many times via all channels and they just ghost us.