Chase Reviews 146

Chase Bank and Merchant services are very helpful in building your business.kind and very professional. Would highly recommend.

Simple-fast-efficient … 3 most desired adjectives anything Business related.
Simple setup - Fast $ - Extremely convenient 👍🏻

I have been using this site for over a year I think. My clients love it and so do I. It is very easy to use and my customers love it. I would highly recommend this to others.

Very good services

WE REALIZED - We lacked the knowledge, or, frankly, any idea of how to incorporate a seamless workable payment solution system … navigate the restrictions imposed by credit and debit card brands … interface with our patient management software vendor (Telus Health Kroll) … or leverage the opportunities and convenience of mobile-phone friendly transactions.
UNTIL - We met Scotiabank … and, more essentially - connected with Usha Muthulingam - our knowledgeable, forward-thinking, patient and ever-thoughtful Chase representative (who instinctively understood our immediate needs and positioned us for future growth). We followed Usha’s ideal recommendations faithfully. We experienced a minor equipment issue during initial setup … Usha swiftly and effectively resolved the problem - and since then, everything is running perfectly!
When asked to rate our level of satisfaction with Chase payment solutions and service, our response is simple and resounding: We are VERY SATISFIED!
Thank you, Usha, for your exceptional support.

Very easy to integrate into our multiple websites and the virtual terminal and invoicing work very well. All this and at a better price than Square/PayPal/Stripe and others.

It took several weeks to get the account set up and running. Selling Cannabis Accessories Only. Weeks after signing a contract, and had everything up and running they wanted a rep come by the location? Weird, but I had nothing to hide, and afterwards they sent over a new contract. Okay fine but in the small print they were wanting to charge me thousands of dollars more a year, saying I was high risk. Straight from the gecko I was strait forward as my Company name is Flying High Cannabis.

Helpful polite patient. They always answer the phone and always respond to your needs

fast response to problems do not hang up on you

Chase closed my account due to a technical issue. Sales team refuses to call me to explain or to reset up my account. This company does not want small business or seasonal. They only want large companies. Very disappointing with customer service as they just state they will add a note but no follow-ups.

I have been using Chase payment system for over 4 years now and I am happy with the service and fast payments.

I'm very happy and i have fully trust doing business with CHASE thank you.

I have been with Chase's merchant credit card processing for moe than ten years. Now I am told that my POS terminal has been discontinued and I would have to pay $280.00 for a new terminal. I have cancelled my Merchant processing POs (Piece of Sh__) service. I mistakenly gave a 10 review previously and was not able to go back.

Excellent customer support. The equipment is fast and the fee structure is great. I have been with Chase for 11 years and have no intention of switching out to another provider.

Ease in use, fast deposit, paper trail of transaction generated and emailed immediately.

Best bank I have ever worked with regarding all aspect of banking.

Best service all the time
Thank You Chase

good for small business account.
easy to navigate the POS machine.

Chase merchant services is the best in the game been in business 30 years and they keep up with all the latest technology if I am at the office I use the terminal
If I’m on the road I can get payment on my phone accept cards anywhere and even print out invoices these guys got your finances completely covered one thousand percent endorsed by Speedwipe Corporation

Canceled our merchant account right before an event, no warning, and couldn't even reach a manager.
Moving our business accounts ASAP.
Suggest not using Chase Merchant.
They seem to not care about their customers business.