Merchant's Jewellers LTD Reviews 

Friendly and helpful staff

Very nice and helpful staff, lovely shop

A fantastic independent jewellers. Karin and his team are amazing; always welcoming and friendly and offer great advice

Love, love, love Merchant’s Jewellers. They provide a great quality service and a great range of products for all. Would highly recommend!

Amazing service start to finish very trust worthy

Excellent personal service and great choice of jewellery

Very personalised and great customer service. Karim knows exactly what to do when it comes to all types of jewellery. He helped with getting a sentimental watch’s bezel repaired and a polish, as well as advising on ring settings for a stone I have. I left with 100% confidence and trust in his service.

Personal, professional and hugely knowledgeable service. Browsing and exploring encouraged!

Great shop , very helpful

Took my 30 year old engagement ring to be fixed. It had lost a diamond. This was replaced, other claws strengthened due to wear, and it was rhodium plated again. Very pleased with it, it looks like new. Thank you.

Fantastic service, from friendly and very knowledgeable staff in a lovely shopping environment.

The team at Merchants is consistently helpful, knowledgeable and professional. Good advice on valuations and support and guidance on purchases. Well done!

Karim was excellent at guiding us through the process and giving advice in purchasing an engagement ring. Very trustworthy and you can tell he operates in good faith - now using Merchant's Jewellers are my only jeweller going forward as our experience has beat any high street store experience I've ever had!

Great jewellers, very friendly, knowledgable and helpful with no unwanted sales pressure. Discount for returning customers is also most welcome.

Earrings arrived very quick at a reasonable price. Was kept informed of dispatch and arrival date which was good. Only one negative is that earrings were just loosely lying in the pouch they came with, it would have been better if they were attached to a cardboard holder and then put into the pouch as they were intended for a gift.

Friendly staff, always ready to help.

Excellent customer service, Karim and the staff are so helpful and always go the extra mile.

Lovely jewellery, helpful attentive staff. Good experience.

We couldn't imagine going to another jewellers now.

Karim and the Merchant Jewellers team has been amazing from when we first met him a few years ago.

We started our journey designing my engagement ring which was completely bespoke. Karim guided us through the process with ease and brilliant communication, and I love my ring!

Since, we've purchased our wedding rings from there, watches, other jewellery and my family have even purchased from there now.

We've just picked up my engagement ring from being replated and cleaned ahead of our wedding in 2 weeks time and it's as beautiful as ever! The care and attention the team take are second to none.

Thank you for everything ❤️ we will be back soon!

Sophie & Robin xx