Mercury Auto Transport | Car Shipping Experts Reviews 

336
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Joe Kelly was great in helping us contact the carrier. He kept things clear and professional. The driver that was assigned to us was also exceptionally kind. Both my cars arrived safely.

Beoordeeld met 5 van de 5 sterren

Have used Mercury twice & both times they did a great job coordinating pickup & delivery of my vehicles...this is the only company I trust for auto-transport. Easy process, quick & professional servic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had my grandaughters car shipped from California to Florida by Mercury working with Jim Gozde. He was great and set me up with good price on standby. Car delivered with no problems, smooth transacti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I worked with Mark Anthony and he was very upfront about the process as well as realistic about the pricing. He allowed me to set the bid price which ended up being a little low. He explained the ins... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Expediteur
  2. ook in
  3. Vervoer

Geschreven door het bedrijf

Mercury Auto Transport is where we turn the complex auto transportation process into a smooth, stress-free experience. Since our inception in 2007, we have dedicated ourselves to providing exceptional car shipping services across the United States. With 17 years of expertise, we stand proud as a trusted name in the auto transport industry. Why Choose Mercury Auto Transport? Experience & Expertise: Celebrating 17 years in the business, we have fine-tuned our services to meet and exceed customer expectations. Customer Education: We believe in empowering our clients with knowledge. Our approach involves educating customers about the transport process, ensuring clarity and confidence in our services. Dedicated Agents: Each customer is paired with a dedicated agent, offering personalized service and support from start to finish. Innovative Analytics: As one of the few companies with our own analytics system, we provide customers with the most competitive and fair pricing, ensuring you get the best deal for reliable carriers. 5-Star Customer Reviews: Our commitment to quality service is reflected in our stellar online reputation, with numerous 5-star reviews from satisfied customers. Our Promise to You At Mercury Auto Transport, we understand that shipping your vehicle is about more than just logistics; it’s about peace of mind. We strive to make your shipping experience as seamless and worry-free as possible. Our team of experts works tirelessly to ensure your vehicle is transported safely, efficiently, and at a fair price. Join Our Growing Family We invite you to experience the Mercury Auto Transport difference. Whether you’re relocating, purchasing a new vehicle, or transporting a classic car, we’re here to make your auto transport journey a pleasant one. Trust us to handle your car with the utmost care and professionalism, as we have done for thousands of customers over the years. For a hassle-free auto transport experience that meets your needs and exceeds your expectations, look no further than Mercury Auto Transport. Get in touch with us today and let us take the wheel in delivering your vehicle safely to its destination. Visit our website, www.mercuryautotransport.com, for more information and to start your stress-free shipping journey with us.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

336 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(336)

46 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Ronnie from Mercury Auto Transport was very helpful and responsive!

Ronnie from Mercury Auto Transport was great to work with. I received a quote from Ronnie, I accepted the quote that day and got confirmation of transport at a great price - all that same day! Next day the transport driver contacted me and picked up my car. The estimated transport time was 5 days - and in five days it was delivered! Smooth process, Ronnie was very helpful on the phone and with email instructions. I highly recommend Mercury Transport!

8 december 2024
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We are so grateful for your kind words. Thanks for sharing your review with us and the community

Beoordeeld met 5 van de 5 sterren

Really reliable and I got my vehicle…

Really reliable and I got my vehicle right on time. I was skeptical at first because it was my first time shipping my car but I would definitely use this company again.

30 november 2024
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Thank you for your review! We appreciate your positive feedback. We at Mercury work really hard to make sure your transport goes smoothly. Thank you for your business.

Beoordeeld met 5 van de 5 sterren

Make Transporting Your Car Easier

We recently had occasion to have our 1994 Mercedes E320 transported from northwest Montana to Southeast Kentucky. We enlisted the aid of Mercury Auto Transport in finding a carrier to transport the vehicle. This required dealing with a long-term parking facility (in our absence) at the pick-up end and arranging delivery directly to us at the receiving end. Our agent, Jim Gozde, was able to arrange this for us, and kept us notified of the progress of events on a daily basis. The entire process took about three weeks to accomplish, which I thought was very acceptable given that the route involved is not a heavily trafficked one, particularly now that winter is beginning to take hold. Our driver, Vitaly Lysikov of Polar Logistics, was also superb. Our car was delivered to us in excellent condition on the date specified. The price was very reasonable. Should it ever become necessary for us to transport another vehicle, we will definitely contact Mercury Auto Transport to make those arrangements. Should you need this service, I strongly recommend that you contact this company and ask for Jim Gozde.

27 november 2024
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Thanks for the awesome review! At Mercury, we love hearing when our agents do a great job. We look forward to helping you ship more cars in the future.

Beoordeeld met 5 van de 5 sterren

Smooth travels for my Toyota Tacoma

Mercury Auto Transport was an excellent choice to arrange shipping my Toyota Tacoma from OK to CO, after researching auto transport for over several weeks. Matthew Cruz, my agent for this, was professional, experienced, and provided very informative literature about the process. United Logisitics was my carrier that handled the transport and delivered my Tacoma in a timely and friendly with manner with no mishaps or disruptions. My Tacoma arrived in the same shape it left. In all I was happy and pleased with the services I received from Mercury Auto.

11 november 2024
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Thank you for your review! We appreciate your positive feedback. We at Mercury work really hard to make sure your transport goes smoothly. Thank you for your business.

Beoordeeld met 5 van de 5 sterren

Good experience

Pricing was in line with other quotes, vehicle pick-up was faster than anticipated, both the broker and transporter maintained contact, and vehicle arrived when expected and in the same condition as when picked up.

9 november 2024
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Thank you for taking the time to share this 5 star rating! We will make sure to share this with your agent to let them know to keep up the amazing work and look forward to working with you to ship your next vehicle!

Beoordeeld met 5 van de 5 sterren

Quick and easy

This is my second time using the service from Mercury Auto Transport. Both times, David Hilty was the agent who helped me find the carrier. He was very helpful and kept me updated on the progress. Everything went smooth and the estimated price was reasonable. I was very pleased that my car was able to be picked up a day earlier after I suggested. I am very happy with their service!

3 november 2024
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We are so grateful for your review. Thanks for sharing your rating with us and the community.

Beoordeeld met 5 van de 5 sterren

I was pleasantly surprised on how well it went!

I was very skeptical at first with the arrangement of transport. I looked into shipping my other car 6 years ago and i was overwhelmed with calls/texts. I never felt comfortable with all of the reps and companies.
Yes - you guessed it. Once posted the need for auto transport- OVERWHELMED with emails and texts!!!!

Mercury was a bit different.
My experience with Mercury was very professional and comforting. Luis was polite and forwarded great information on what to expect, and tips to be safe. Not pushy or rude.

His personal touch during late evening texting along with phone chat supporting my questions.

Well done! My showroom classic Lexus is here and I am so happy I chose Mercury. A+
It was a little higher than estimated, but the original is an ESTIMATE. The final price comes from the drivers/carrers that accept the job and propose their price. It was worth it and the car arrived undamaged.

4 november 2024
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Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Beoordeeld met 5 van de 5 sterren

Michael Skelton was great to work with…

Michael Skelton was great to work with ..
He contacted me every day and even gave us advice on the best way to get vehicle easily picked up.We had one driver cancel on us and he had a second driver lined up within an hour!

5 november 2024
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Thank you for your review! We appreciate your positive feedback. We at Mercury work really hard to make sure your transport goes smoothly. Thank you for your business.

Beoordeeld met 5 van de 5 sterren

Spencer and team were amazing!

Spencer and team were absolutely amazing in planning and executing a complex cross-country shipment of a large trailer for first-timers to this. Throughout every step of the process, Spencer kept us abreast of status and always took time to take our calls and reassure us of a safe delivery. There was a mix-up on unloading that, unexpectedly, required a tow truck which Mercury took care of at their expense. I cannot emphasize how smooth the whole process went as a result of Spencer's attention to detail and can-do attitude.

3 oktober 2024
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Thanks for the awesome review! At Mercury, we love hearing when our agents do a great job. We look forward to helping you ship more cars in the future.

Beoordeeld met 5 van de 5 sterren

Quick response with a short turn around…

Quick response with a short turn around from making the call to getting my car.

26 oktober 2024
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Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Beoordeeld met 5 van de 5 sterren

Melissa Dossett was the agent and she…

Melissa Dossett was the agent and she was able to answer all of my questions. the trucker who eventually carried my car to FL was very easy to work with on both ends. I would recommend not only Melissa Dossett but also Cristian Souza, the driver.

18 oktober 2024
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Thank you so much for your 5-star review! We will share this with the agent to let them know to keep up the amazing work.

Beoordeeld met 5 van de 5 sterren

It was wonderful experience with Logan…

It was wonderful experience with Logan in overall process. I recommend Logan for Vehicle Transportation.

13 oktober 2024
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Thank you so much for taking the time to leave us this amazing review

Beoordeeld met 5 van de 5 sterren

Jim Gozde is the man!!!!!

Jim Gozde made my vehicle shipping process very easy. He communicated with me weekly regarding my shipping date and status.

The carrier, Royal Star Inc, was a little frustrating, and understandably as they were making several transports, however, they came through right on time, and got my vehicle delivered in less than 72 hours. The driver, Alex, was thorough and professional, and he took great care of my vehicle.

I will be calling Jim again for transporting my second vehicle.

12 oktober 2024
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Thank you so much for taking the time to leave us this amazing review

Beoordeeld met 5 van de 5 sterren

A very efficient experience

My agent was very helpful and was able to find a cross-country truck (CA to MA) in about two days and was very communicative. The shipper showed up on time for pickup and actually ended up delivering a day early. The whole process was very easy and efficient.

23 september 2024
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Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Beoordeeld met 5 van de 5 sterren

Great experience

Brian found a local carrier to transport my vehicle and the entire experience was excellent. I did get quotes from a dozen different brokers I found online and Brian's quote came in near the low end. I was initially skeptical as his price was almost half of some other quotes I had received so I made sure I spoke to him before I committed as I wanted to get a feel for what it would be like working with him. He sounded trustworthy and I am glad I went with him. I highly recommend Mercury Auto Transport especially if you are on the west coast.

20 september 2024
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Thank you so much for your 5-star review! We will share this with the agent to let them know to keep up the amazing work.

Beoordeeld met 5 van de 5 sterren

Great Experience

Great communication, very good follow-up and exceptional delivery! I was very concerned with all of the bad information you read about car transport. Mercury was a very pleasant experience, was most cost effective and actually delivered my vehicle a day early and in perfect condition. The driver was very thorough and walked me through the entire vehicle before handing me the keys. I also got immediate follow up from Mike and June from Mercury to ensure that the delivery process was handled correctly. Highly recommend Mercury for transporting vehicles.

13 september 2024
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We are so grateful for your review. Thanks for sharing your rating with us and the community.

Beoordeeld met 5 van de 5 sterren

Good experience

The agent was very responsive, transparent on the process and checked in throughout to make sure the car made it to it’s destination safely

5 september 2024
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Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Beoordeeld met 5 van de 5 sterren

Misty Stoval did a great job getting my…

Misty Stoval did a great job getting my vehicle shipped

16 september 2024
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Thank you so much for your 5-star review! We will share this with the agent to let them know to keep up the amazing work.

Beoordeeld met 5 van de 5 sterren

Best agency so far.

Every 2 or 3 years, for the past 20 years, we have bought an out of state used car and had them shipped to our home in northern Michigan. Ryan at Mercury was the best agent we have dealt with to date. The transaction was smooth, efficient and honest. We will use them again.

23 augustus 2024
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We are so grateful for your review. Thanks for sharing your rating with us and the community.

Beoordeeld met 5 van de 5 sterren

Great Auto Transport Experience

I am so happy I chose Mercury Auto Transport to ship my daughter’s car from Austin to the SF bay area.
After receiving a lot of quotes from so many different auto transport companies and getting spammed and harassed everyday by the majority of them, I began researching the companies and realized that many people had a lot of regrets with most of them. Many of the other companies provided a really low quote and then raised their prices later or at drop-off, additional charges amounting to hundreds of dollars sometimes were added in order to get the car. Many people have also had other bad experiences with the timing of the transport or other negative issues.
Mercury Auto Transport had high ratings and good reviews, and their quote was in a realistic, reasonable range. After speaking with Logan Raprager over the phone, and he explained how the process works, very clearly and straight-forwardly while answering all my questions and concerns, I felt comfortable and decided to go with them.
Once I decided on Mercury, I filled out the necessary paperwork and initiated the process. Within minutes, Logan had found a carrier and provided me with their name and contact information. I was pleasantly surprised that the car was picked up the same day, within hours of my initial request at a price that we agreed upon. The carrier was very communicative and coordinated with both the car’s pick-up contact and me for the drop-off. The car actually arrived a day earlier than was promised, 3 days from pick-up to delivery, which was also a bonus.
When picking up the car, the driver was very courteous and professional, and the cost was exactly what was told to me. No surprises at all!
I highly recommend using Mercury Auto Transport to everyone in need of shipping a car, and I would definitely not hesitate to use them again!

9 september 2024
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We are so grateful for your kind words. Thanks for sharing your review with us and the community

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