Mersey Raw Reviews 

1.020
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Outstanding 5-Star Service from Nicole! ​She went above and beyond to help me calculate the perfect quantities and order frequency to fit both my dogs' daily feeding requirements and our limited... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

You don’t know how good customer service is until something goes wrong. A road closure challenged DPD and my delivery failed twice. However, Nicole from Mersey Raw kept in touch and responded immediat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We've spent so much time and money trying to find something for our dog Effie enjoys, isn't sensitive to and eats that we were wondering what to do. Enter Mersey Raw - they have been brilliant and Eff... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been using Mersey Raw for around a year now. They are a very reliable and knowledgeable company, and the communication is great and personal too. Any questions I have had, have always been answ... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Veevoerhandel
  2. ook in
  3. Dierenverzorgingswinkel
  4. Dierenwinkel
  5. Maaltijdbezorging
  6. Voedselproducent

Over Mersey Raw

Geschreven door het bedrijf

Mersey Raw

Do you love your pets more than anything in this world? Well so do I and that is why I started Mersey Raw. My name is Ben Mcintyre, Founder and CEO of Mersey Raw. I am the biggest dog lover you will ever meet and my passion for dogs and animal health is the driving force behind it all. It is my belief that the benefits a raw diet can bring to a dog can be truly life changing and I am passionate to make a difference. I truly believe the conventional, commercial kibble diet dogs are fed is completely corrupted by greed and profit and serve no purpose or benefit to your pet.

Shop Raw Find Out More

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

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4,8

Alle reviews

(1.020)

78 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Best raw food

Easy to order, good quality meat. My dogs are doing amazing on Mersey raw

20 mei 2025
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Antwoord van Mersey Raw

Hi Hassan,

We're so glad to hear your dogs are thriving with Mersey Raw.

Thanks for the excellent review!

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Definitely give these a try

We have used Mersey raw a few times now and the quality of minces and selection of food is great. Also product arrives well packaged and delivered when said.
Well done Team

27 augustus 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Andrew,

We're so glad to hear you're happy with the quality of our minces and delivery.

Thanks for the excellent review!

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Started my puppy on a raw diet when I…

Started my puppy on a raw diet when I first picked him up four weeks ago, all I can say is he is thriving, the quality of meat from Mersey raw is first class, my Dog loves it, I mix it with a quality kibble and he has doubled his size in 4 weeks, if your considering feeding a raw Diet, I highly recommend Mersey Raw.

20 augustus 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi John,

We're so glad to hear your pup is thriving and enjoying Mersey Raw, thank you so much for your review!

Team Mersey Raw!

Beoordeeld met 4 van de 5 sterren

Great products need less plastic

Great products, been using raw for many years. We don't purchase anythjng beef or chicken due to yeast intolerances and ear issues and we seem to have sorted it. Would like to see different types of product packaging given how much plastic is being thrown away

20 augustus 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Tracy,

Thank you for your review and for sharing your experience with us, we’re really pleased to hear our products have been working well for your dogs.

We completely understand your concern about packaging. We have tested and trialled numerous ways of packaging our food and the current tubs we use are the ones we have found to be the most effective and best way of keeping the food safe and secure in transit. They're also 100% recyclable.

We really appreciate your support and thoughtful feedback!

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

BELIEVE THE HYPE!

Lovely, family owned company, good quality ingredients and fast delivery what more could a dog ask for! We won’t be using anyone else! 💕

4 augustus 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Jess,

We're so glad you're happy with our quality and delivery, thanks for the excellent review!

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Brilliant quality & easy to use

I have been feeding raw for a few years now & as i have a dog that is highly sensitive to most meat proteins it's very hard to get raw venison meat only! He cannot digest bone in either! He had been on Durhams but they stopped making it so I had to search for an alternative & Mersey Raw fit the bill I have used it for a few weeks now & it is brilliant & easy to use so will be ordering for the foreseeable!

9 augustus 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Amanda,

We’re really pleased to hear that our venison mince has been such a good fit for your dog, especially with his sensitivities, it’s exactly why we wanted to make this option available. We’re so glad it’s working well for you, and we really appreciate your support.

Thanks for the great review!

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

10/10!!

I’ve got two frenchies and have recently discovered that one has an allergy to either poultry or the grain that poultry are fed, either way it’s dictated the way I feed them since. I’ve tried a few different raw food suppliers and by far this is the best, I love the pack size, the way it’s delivered, everything- really impressed!

14 augustus 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Danielle,

We're really glad to hear you're happy with our products and delivery.

Thanks for your great review!

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Exceptional

Seriously impressed. My pug has recently moved to a raw diet. After seeing an add for mersey i decided to give or a shot. Delivery arrived exceptionally quick(with a note saying it must be delivered today). The starter pack is exceptionally good and will last my boy at least 3 weeks. That is exceptional value. Also the boxes a perfect for packing kids snacks in and even for my spice blends

11 augustus 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Joanne,

We're really glad to hear your delivery arrived promptly and that you're happy with our value.

It's also great to hear you've got other uses for the fully recyclable tubs.

Thanks for the great review!

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Highly recommended

I’ve switched my somewhat fussy dog to Mersey Raw and he is absolutely loving it! The drier texture and quality ingredients suits him perfectly. He is prone to bottom issues and so far we haven’t had one problem since using this food. I’ve just ordered some of the frozen treats for him to enjoy in this hot weather. Overall, excellent quality, easy ordering and quick delivery result in a happy dog and owners!

13 augustus 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Emma,

It's really great to hear your fussy pup is enjoying Mersey Raw and that he's doing so well!

We hope he enjoys the treats, too!

Thanks for the great review.

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Just returning to raw feeding after…

Just returning to raw feeding after several years and find so much more choice now. Tried several different products but we've found Mersey Raw to be by far the best for our needs. Just "ticks all the boxes"!
Our 3 dogs love it, delivery was fast and reliable,stools are good , normal and minimal. Handling it is easy and clean, variety available is excellent and its all good quality. We've just had our 2nd box delivered and are planning to take out a subscription next order.
Undoubtedly, the dogs do so much better when raw fed, Mersey Raw make raw feeding so much easier.

11 augustus 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Mary,

It's great to hear you're coming back to raw feeding, and we're so glad that you're happy with our quality and ease of use.

Thanks for the great review!

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Great food, fast delivery, lovely people

I have been raw feeding my dog for years, but she is fussy about food and also has many intolerances. Single protein raw minces, of good quality, are not always easy to find especially when many companies have started sneaking in cheaper meats to bulk out food, usually chicken which is no go for us. So I have been really happy to find Mersey Raw. They are also lovely helpful people and very efficient. Cannot recommend them enough.

23 juli 2025
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Antwoord van Mersey Raw

Hi Rebecca,

We're really glad you found us and that we're a good fit for your pup.

Thanks for the great review!

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Great options for first time raw users

Great options for first time raw users, quality food for the dog, she gets so excited when the tub comes out and they're always there if you have any questions.

12 augustus 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi,

We're really glad to hear your pup is enjoying Mersey Raw and that you're happy with the quality.

Thank for the great review!

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Amazing quality!

Amazing quality treats and bones. My fur babies absolutely love them. Will definitely be giving the raw food a go once they have finished the brand they are currently on. Fast delivery and carefully packed to make sure all the goods are safe and still well preserved even when you’re not home to accept delivery. Fantastic company. Thank you for keeping my babies so happy.

12 augustus 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Courtney,

We're really glad to hear your fur babies are enjoying our treats and bones, and we hope they'll love our raw food, too!

Thanks so much for the great review.

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Mersey raw dog food…

Mersey raw is the best raw dog food provider there is about

11 augustus 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi David,

Thanks so much for the great review!

Team Mersey Raw

Beoordeeld met 4 van de 5 sterren

Great food but no 1kg boxes?

Really good product and would buy again but I wish the boxes were 1kg and not 2x 500g when you buy a kilo. Just feels like a lot of plastic waste? Doesn’t say if you can recycle either. My girls love the food though and the food is good quality.

21 juli 2025
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Antwoord van Mersey Raw

Hi Kate,

Our 1kg tubs aren't currently available for shipping and, as stated in the product description, will be substituted for 2x500g if they're not available, but we do leave them on our website so that customers can still benefit from the price.

Our white tubs are fully recyclable in your normal kerb-side recycling.

It's really great to hear your girls are loving the food, thanks for the review.

Team Mersey Raw

Beoordeeld met 1 van de 5 sterren

4 of the tubs of food were cracked…

4 of the tubs of food were cracked open on arrival probably due to the insufficient packaging as no padding so therefore wouldn’t use again due to the waste of food

21 juli 2025
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Antwoord van Mersey Raw

Hi Nicola,

We’re really sorry to hear about the condition of your order, that’s certainly not the standard we aim for. If you had contacted us directly, we would have been happy to resolve the issue for you straight away.

Our boxes are packed with insulated wool liners and ice packs to keep the food frozen in transit, and damage to tubs is very rare. However, we take all feedback seriously and will review your comments with our packing team.

We’d still like to look into this for you, so please do get in touch with your order details and photos of the damage so we can investigate further.

Team Mersey Raw

Beoordeeld met 3 van de 5 sterren

Be very careful when ordering from this…

Ordered a batch of dog food…unfortunately I’d requested a standing order my mistake…I didn’t realise this until I was notified of my repeat order.
Raw food didn’t suit my dog…it have her diarrhoea. When I contacted them to tell them of my mistake..they said they would stop any further deliveries and cancel my subscription

7 augustus 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Neil,

We’re sorry to hear you’ve had a disappointing experience and that the food didn’t suit your dog, we know every dog is different, and what works well for one may not for another.

When you placed your first order, it was set up as a subscription, which is why a second order was generated automatically. We do send a subscription confirmation email at the time of set-up, as well as an upcoming order reminder email two days before the next payment is due, to give time to make any changes or cancel. We’re sorry if these emails were missed.

Our subscriptions can be cancelled by popping an email over to us. While we don’t offer telephone support, our customer service team monitors emails closely and responds quickly during working hours.

I can confirm that your subscription has now been cancelled as requested.

Beoordeeld met 5 van de 5 sterren

My dogs absolutely love the food

My dogs absolutely love the food, it always smells fresh, , great selection and is well packaged. Also exemplary customer service .

6 augustus 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Hubert,

We're really glad to hear your dogs are enjoying Mersey Raw an that you're happy with our customer service.

Thanks for the great review!

Team Mersey Raw

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