Mersey Raw Reviews 

1.020
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Outstanding 5-Star Service from Nicole! ​She went above and beyond to help me calculate the perfect quantities and order frequency to fit both my dogs' daily feeding requirements and our limited... Toon meer

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Beoordeeld met 5 van de 5 sterren

You don’t know how good customer service is until something goes wrong. A road closure challenged DPD and my delivery failed twice. However, Nicole from Mersey Raw kept in touch and responded immediat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We've spent so much time and money trying to find something for our dog Effie enjoys, isn't sensitive to and eats that we were wondering what to do. Enter Mersey Raw - they have been brilliant and Eff... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been using Mersey Raw for around a year now. They are a very reliable and knowledgeable company, and the communication is great and personal too. Any questions I have had, have always been answ... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Veevoerhandel
  2. ook in
  3. Dierenverzorgingswinkel
  4. Dierenwinkel
  5. Maaltijdbezorging
  6. Voedselproducent

Over Mersey Raw

Geschreven door het bedrijf

Mersey Raw

Do you love your pets more than anything in this world? Well so do I and that is why I started Mersey Raw. My name is Ben Mcintyre, Founder and CEO of Mersey Raw. I am the biggest dog lover you will ever meet and my passion for dogs and animal health is the driving force behind it all. It is my belief that the benefits a raw diet can bring to a dog can be truly life changing and I am passionate to make a difference. I truly believe the conventional, commercial kibble diet dogs are fed is completely corrupted by greed and profit and serve no purpose or benefit to your pet.

Shop Raw Find Out More

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

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4,8

Alle reviews

(1.020)

78 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Just put in a second order

Just put in a second order. I placed my first order as wanted to give my dog some variety in brands but what I also like is the 500g tubs are compact and therefore don't take up as much space in my freezer. So far my dog is enjoying it. Delivery is fast too so whats not to like!! Fingers x the excellent service and products continue.

14 juli 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Angela,

Thank you for your kind words about our product and services. We certainly aim to continue.

Thanks for the great review!

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

I have tried multiple raw foods for my…

I have tried multiple raw foods for my daschunds which they seemed to like at first but then would sniff and walk away the next day, I found Mersey raw online and decided to give them a try, I ordered a box with a selection of flavours to try and they loved them all apart from the exotic which they ate but didnt get excited about! The quality of the food is brilliant it looks like something we could eat, the containers are great they do not crack and brake when you open them and the lids fit back on perfectly keeping the food fresher for longer and not sloppy and bloody a day later. My dogs are really picky and thanks to the great bundle boxes I have been able to try them and order the flavours they loved the second time round. The free treats are a really nice touch and it's good to help a small business who are focused on the dogs needs and not cutting corners to make more money. The delivery is also super fast.
Thankyou

13 juli 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hey!

It's really great to hear your Dachshunds are enjoying Mersey Raw and that you're happy with the quality and delivery.

We really appreciate your support, thank you for the great review!

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

My dog is super picky (I mean SUPER…

My dog is super picky (I mean SUPER SUPER picky) he goes between raw, cooked and anything else he's willing and in the mood to eat. I used to use a local raw food company, but their food is wrapped in like a plastic bag, so when you open it you have to use it all at once or use a other plastic bag to store it in, which sometimes leaks, with Mersey raw, their food comes in lovely plastic tubs that DONT leak, so if your dog only eats small portions, you can just put the lid back on - perfect! This is a contributing factor to my return business (please don't change this!) Am really happy so far with the food and quality, and sometimes my dog won't eat it, sometimes he will (no reflection on the food though) so yes, very pleased and shipping is quick!

11 juli 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Amy,

Thank you so much for taking the time to leave such a detailed review! We really appreciate your kind words and are glad to hear both you and your dog are happy with the food and service.

We completely understand how picky some dogs can be, it definitely keeps things interesting! It’s great to hear our tubs make things easier for you. They were chosen exactly for that reason: to keep things as convenient, clean, and hassle-free as possible, especially for those feeding smaller portions. No plans to change them!

Thank you for the great review!

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

I have recently changed to Mersey raw…

I have recently changed to Mersey raw and have been very pleased with the service provided. My dog has enjoyed the variety of flavours available and always has a clean bowl. I would happily recommend these products to any dog owners wanting to feed raw.

10 juli 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Andrew,

We're really glad to hear your dog is enjoying Mersey Raw!

Thank you for your kind words and great review!

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Well priced, high quality product

I find their website and ordering process very user friendly and love the next day delivery! Although not the cheapest, their quality, choice, packaging and customer service is well worth the price! My dog is finally happy with her food after trying many different brands and that is good enough for me:)

9 juli 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hey,

We're really glad to hear that your dog is happy with her food after trying multiple brands.

Thank you so much for your kind words about our quality and service.

Thanks for the great review!

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Mia is a foodie

The meat is good quality, service is excellent…..I have a very funny eater but Mia seems to enjoy most of the selection
At least you can adjust your order if your dog suddenly goes off a flavour, Mia used to love the exotic but I’m not sure if you have altered the recipe but she does not seem quite as keen on this

22 juni 2025
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Antwoord van Mersey Raw

Hi Christine,

We are really happy to hear that Mia is enjoying most of our range.

We've definitely not changed any recipes or suppliers, however, like us, pups preferences can change over time. Feel free to get in touch if you do have any questions, we'll be happy to help.

Thank you for the great review!

Team Mersey Raw

Beoordeeld met 1 van de 5 sterren

Too much bone content

Trying a new supplier and very disappointed by the large amount of bone. This brand constipated my 30kg dogs who never usually have issues.

22 juni 2025
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Antwoord van Mersey Raw

Hi,

Thank you for your feedback, and I’m sorry to hear our food didn’t suit your dogs. We know how disappointing it can be when a new supplier doesn’t meet expectations, especially when your dogs are normally fine on raw.

Our minces are formulated to contain around 10% bone, in line with raw feeding guidelines, but we do understand that some dogs may be more sensitive to certain proteins or changes in texture.

If you'd like to pop an email over to hello@merseyraw.com with details about which mix you tried, we’d be happy to take a look and see if another variety might work better for your dogs.

We really appreciate you giving us a try and would be glad to be given an opportunity to help if we can.

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Easy to communicate with always…

Easy to communicate with always informed of transactions and processes

21 juni 2025
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Antwoord van Mersey Raw

Hi Mr Rainbow,

We're really glad to hear you're happy with our notifications and services.

Thank you for the great review!

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Wide choice at good prices

There's a wide choice of both complete and boneless minces and some nice treats. My dogs love their minces and especially the lamb bones. I love that I get a discount with my subscription which comes without fail every week. It's well packaged with recyclable tubs and not too much packing in the box.

21 juni 2025
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Antwoord van Mersey Raw

Hi Christine,

We're really glad to hear your dogs love the minces and lamb bones and that you're happy with your orders.

Thank you for the great review!

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

The fact that they are a great way to…

The fact that they are a great way to keep my dog cool she loves the flavours I chose.

20 juni 2025
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Antwoord van Mersey Raw

Hi Janet,

We're really glad to hear your pup's keeping cool in this weather and that she loves the flavours you chose.

Thank you for the great review!

Team Mersey Raw

Beoordeeld met 4 van de 5 sterren

Good food

Good food, still finding which meats suit my dog's digestion
Frozen sardines are great

20 juni 2025
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Antwoord van Mersey Raw

Hi Mary,

We're really glad to hear you're happy with the food.

If there's anything we can do to turn these 4 stars into 5, please let us know!

Thank you for your review.

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Excellent

This is my 2nd order and first class meat Floyd loves it. Was using another company but unfortunately for them using Yodel for delivery is shocking. Your delivery is 1st class service. Will definitely recommend to family and friends who feed there dogs Raw also . Thanks

2 juli 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Lynn,

We're really glad to hear that Floyd loves Mersey Raw and that you're happy with our service.

Thank you for the great review!

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Regular fortnightly delivery - various minces and treats

As always - Zeus enjoys every last bit

Just a suggestion - was delivered Saturday [late afternoon] and as so hot, the pawz had melted and the food was half defrosted - I know its difficult in really hot weather but perhaps a couple of extra ice packs?

Not stopped the enjoyment - Zeus refuses to eat anything but Mersey Raw and the customer service is second to none :-)

28 juni 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Anne,

We're really glad to hear we're Zeus' favourite and that you're happy with the service.

I will pass the feedback to the team.

Thank you for the great review!

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Great product

My friend recommended Mersey raw to me after my dog being put on hypo allergenic food from the vets that was costing me a fortune. I believe this wasn't solving his allergy problems (I believe it's a environmental allergy)
So wanted to try him on a food that he will get excited about as the other one he looked sad to eat! He LOVES mersey Raw and he's so much happier!

30 juni 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Jackie,

Sorry to hear your pup's got an allergy, we know it's always tough dealing with allergies.

We're really glad to hear that your pup loves Mersey Raw.

Thank you for the great review!

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

My Beagle Loves It!

I buy my raw food from a local supplier, but mersey raw has been a top buy each time! My dog goes CRAZY for it! Amazing quality, great prices. All around incredible!

27 juni 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Ola,

It's really great to hear your pup loves Mersey Raw!

Thank you for the great review.

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Raw diet.

I decided to put my 7 year old Staffy on raw for the first time. Because no matter what food I tried he still had problems with his stools. Since I started feeding him on raw with a little kibble I think we’ve cracked it. Brilliant up to now no problem.

25 juni 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi John,

It's really great to hear your Staffy is doing so well with Mersey Raw in his diet.

Thanks for the great review!

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

My dogs love this food

My dogs love this food. The quality looks good, none of that slop. I love the variety of proteins, and I find them very reasonably priced, compared to other raw food companies that I've used.

25 juni 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Justine,

We're really glad to hear you're happy with the quality, variety, and price.

Thank you for your great review!

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

We have 4 children (French bulldogs)…

We have 4 children (French bulldogs) and recently started feeding them Mersey Raw food and it’s the best thing we’ve ever done!!! As you know frenchies can be very finicky eaters but now they dive in and don’t come up until the bowl is spotless. 4 VERY HAPPY customers 🥰

18 juni 2025
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Ron,

It's really great to hear that your 4 Frenchies are enjoying their Mersey Raw and that they're doing so well.

Thank you for the great review!

Team Mersey Raw

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