Meru Accounting Reviews 114

You might want to look at your website, several of your 2025 tax year changes are incorrect.

I’ve been using this company for about a year, and my experience has been extremely disappointing. If you are looking for more problems than solutions, then this is the firm for you. They will make empty promises, leave critical work incomplete, and put you at risk with the ATO.

At the beginning, communication seems fine, but once you encounter a real issue or ask detailed questions, the responses become generic and unhelpful. Their staff are based in India, with little to no management oversight. Each person seems disconnected, and no one really takes responsibility.

They offered me QuickBooks and claimed they would handle my BAS and tax returns. In reality, they only lodged some BAS statements while leaving other important work undone. Promises to “get back in 5 minutes” turn into never hearing back at all.

This experience has been a real eye-opener about how some offshore accounting firms can operate in Australia. I strongly recommend avoiding them if you want proper, reliable accounting support.

I would post pictures here but all are confidential.
Now I have debit collection agency after me because not all paperwork was given to ATO

RUN!! if you’re in the process of on boarding with Meru my advice is run, especially if you are based in AUS I’ve lost over $3000 incorrectly calculated superannuation not to mention the countless battles in getting this company to hand back my ledger of Accounts

RUN !!!
This company have no knowledge of relevant laws outside of India as a customer from Australia I wish to warn any potential clients to stay clear.

Staff are incompetent, management become rude and abrupt

Not to mention I have over paid near enough $3000AUD in miscalculated superannuation

Been a client for almost 2 years and very happy with the professionalism and timeliness of service.

Meru Accounting has been a game-changer for our business! Their team is highly professional, responsive, and detail-oriented. From bookkeeping to tax filing, everything is handled seamlessly and on time. We truly appreciate their commitment to accuracy and client satisfaction. Highly recommended for anyone looking to outsource accounting services!

Very helpful and provide timely response. Management of books is very good.

Meru has been very helpfully and quickly turns around requests accurately.

Meru has done an outstanding job with my bookkeeping thus far. I appreciate all their hardwork. Thank you!

Great team, very enthusiastic, hard working and professional. A pleasure to work with.

Easy to work with, consistent clear communications and the price is right

We have been working with Meru since mid year, I am extremely happy I came across them. We have transitioned 90% of our back office work to their team. They’re receptive to information provided to them. We have the proper systems, processes and procedures in place to make sure everything our communication is aligned.i couldn’t be happier with Meru and its staff, thank you so much!

When I switched from QuickBooks to Wave I royally mucked things up. I began looking for a reliable resource to clean my books up and found Meru.

They reviewed my books and quoted a price to get it back in shape. Then gave me a price to keep it running smoothly. In the last couple of years I have found them to be good at keeping me informed of their needs, so I can send it to them.

I am a horrible bookkeeper and like having them do all that I'm not good at and fixing the mistakes I introduce into my books.

The only issue I have is if we have a phone conversation the background noise from their office can make it difficult. Otherwise, they let me focus on making money without any worry about my books.

I might add they were not familiar with Wave Accounting but familiarized themselves so they could use it.

Very happy with Meru Accounting and their team. Professional to deal with and very prompt with their communication which is always appreciated. Highly recommend them to anyone looking for professional accounting services.

Meru team are helpful and timely with communications around our bookkeeping services. Would recommend them to other businesses seeking these services.

Our group of companies have been with Meru for five years and we are very happy with their work. Their professionalism is shown in the timely and informative responses to any of our questions. The entire Meru Team is always available whenever we need to reach out to them. We have thrown some pretty complicated requests at Meru and they handle them with apparent ease. We intend to stay with Meru and continue to expand our growing relationship for the years ahead.

Meru accounting has been the best support for my business. I was struggling to keep up with all the bookkeeping for my growing business and their team was very helpful, patient and so very thorough. I feel that I can have my taxes done on time and done accurately thanks to Harnish and his team, specifically, Jackson and Hannah. Thank you for giving me peace of mind and the support needed to grow my business.