metafy.gg Reviews 53

Their support team have helped me countless times on quite complex issues . Efficient and fast ! Big shout out Ann and Ench . Both of you are amazing !

I try to login to my password and email but it’s saying this to me Your account has been disabled for violating Metafy's Terms of Service. I need help i can’t login in anymore.

The support team was so much more helpful and responsive than I was expecting. Much better service than I'm used to receiving online nowadays.

I spoke with Ench to resolve an issue I was having and the service was fantastic, really took the time to resolve the issue

i want to sign up but i am beeing gatekept by a captcha thats non existent and therefore can not be completed by me. yet the reason why i cant join is ''captcha is not valid'' THERE IS NO CAPTCHA!!!!!!!

Really great support! Fast in replying and helping! 10/10

Fast and accurate help from the support team!

Thanks for the amazing customer service I recieved after being hacked and got scammed for like 600 USD because someone got into my account and bought gift cards.

Metafy acted so fast and friendly, gave me the refunds the same day and helped me through the crisis to get back my account.

Excellent customer service. Very fast, friendly and helpful answers. I got a refund for a paid session that was not re-scheduled on time, no questions asked. I'm very satisfied with the platform and the customer service.

Great communication, problem solving, helping and caring. Got straight to the issue and fixed the problem immediately. I’ll continue to do metafy with this reason and efforts, thanks again

Best customer support i have ever experience was very fast responding and was always on point and didnt leave the case at all and actual help me with my refund from a session.

Extremely quick on responses times and sometimes multiple times a day. This team really wants to help resolve situations. Great work.

I informed Metafy that the coach left for 2 months for his medical concerns and when he comes back after 2 months i asked the coach that i cannot continue and would like to have a refund. The coach stalled me and continued to delay the answer for another 2 months . And then the coach says i cannot refund since you took few classes.

So now 2 months of his medical concern and 2 months of him stalling me in answering my refund request. In total 4 months passed and i got nothing. I told Metafy about it and they didn't help at all. Metafy says since i took few classes i cannot ask for refund it is against the policy.

So in short if the Coach leaves for 2 months in the middle of classes then thats not in breach of the Terms. Also If the coach stalls you in answering you for complete 2 months then thats also not breaching any terms. And you are forced to continue with the same guy who has shown no interest to coaching for 4 months and then since refund is requested he says i will continue to complete the remaining classes to stop the refund.

Please message me on metafy and i can show you all the screenshots and proof of the communication between Metafy and the coach and at the end avail no result.

DO NOT PURCHASE any course until you are sure about it. Because if anytime the coach decides to leave then thats your problem and not his and neither Metafy's . This is according to Metafy's term. Be very careful !

my metafy @sgtnoob

Friday night, I buy a guide, long story short I used the wrong email. Chat with support, give them the situation and information, and they respond immediately and take care of the situation using grace and outstanding customer service that I wish every establishment I ever worked with was like. Not only did they find a solution, but they also did it quickly and helped me out greatly. 10/10 will be a lifelong fan of this site, I recommend to anyone and everyone who wants to be better at whatever game they may be playing!

I’ve used Metafy several times and everything has always gone perfectly smoothly. The booking process is quick and easy, and all my sessions were great. I had one small issue with an order once, but the support team responded within minutes and refunded me right away — super professional. can defo recommend

I registered to redeem a gift card someone had sent me years ago. The link to redeem it was expired but support quickly replied to me and helped me gain access to the credits. I recommend this platform because their support team is very helpful.

i booked a coaching like 2 months ago and asked for a refund cuz the coach wasnt responding. talked to support and two agents told me to contact the coach directly. i told them the coach still wasnt replying and it’s been a week but they wanted me to wait 2 more days!!! i’m giving this 3 stars only bc maki was the only one who agreed to refund me right away and didnt make me wait, but honestly i wanna give this 1 star cause the policy and the whole process suck.

Couldn't work out a proper training session with a coach, so I decided to cancel the it altogether. Coach was a terrible communicator, but Metafy was great. They refunded my money almost instantly and communicated every step of the way. I appreciate the platform!

I've been a coach on the platform for about 5 years now. They have more tools and developed aspects for a coach than anywhere else in the world. They are constantly updating and bringing new powerful tools for me to use. The checkout and scheduling system is why I started using them and now their events, guides and entire system is why im still around. Not to mention that having a 3rd party between a customer makes things much easier if you run across any odd characters. My experience with metafy has been a 10/10, if you are looking for the next coaching platform. I strongly recommend using this one!

Customer service rep handled the issue I had swiftly, and kept me updated every step of the way. Easily 10/10 experience,