meteormeetandgreet Reviews 2

Price promise not a “promise” at all and merely a marketing trick

Terrible Service. We arrived at Gatwick having rung ahead (as advised) we waited 25 minutes for someone to come and collect the car (having been told the driver was 4 mins behind us) Then on our return, we called to say we were back, firstly our reservation could not be found then when it was I was told he would get our car to us ASAP but everyone had arrived on the same flight and there were 4 of us awaiting our cars back, he laughed and said I'll try to get it it back to you in 15mins but anyone arriving after you it'll be 25mins!! He implied I was lucky!! we arrived at the pickup point and no one else was there (so clearly we had been lied to) After 15 minutes there was still no car, my husband called again and was told the car was on route (but was generally unhelpful). Eventually it turned up about 10 mins later, the driver said the delay was due to the car being blocked in, but they knew WHEN we were returning so the car should have been prepared ready for its return to us. We were incredibly disappointed with the service we received. we will not use this company again as there are far more reliable meet and greet services at Gatwick than Meteor.