Metro Rod Reviews 757

From the very first visit from Metrorod to the completion of the job all the staff were wonderful. The gentlemen who did the actual work on my drains were all polite,friendly, speedy, efficient, punctual. They explained what they were doing and left no mess at all.
The office staff were also wonderful.

The guys from Metrorod went over and above as the survey proved more difficult than expected.
All of the Metrorod staff were professional and friendly and explained everything carefully.

What a very helpful company done everything to maje it easier for the occupier so helpful and polite recommend this company 10/10 for service

Very happy with the service. Got the job done and was very professional.

Excellent and very prompt service following a request for a CCTV survey of drainage system and a report emailed within 7 days

Lovely young lad came to unblock the drain , kept fully updated, resolved the problem quickly and efficiently, would highly recommend this company

Very efficient service. Arrived within less than two hours of reporting issue. Highly recommend

We're very pleased with the quick response time, professional and friendly service we've received. The problem was explained to us clearly and sorted out quickly, with everything cleared up spotlessly afterwards. Not cheap but definitely reliable and effective.

Amazing service, quick call out and sorted issue very quickly.

Once again my drain blocked. This company is first class in customer negotiation and performance in finding the culprit a piece of vynyl tile. Hugh explained to me with a fantastic attitude. Wow what a professional company xxxxx

Very proment on time to visit friendly and sorted very quick thank you.

The man that came to my property was polite clean and found a drain that’s outside that hasn’t been found before so hopefully my damp in my property will disappear.thank you Metro Rod good job done 👍

Booked an empty of a cesspit, waited over 2 weeks for availablity. First time using the company. We have a 10,000 Gallon tank so ordered a 4-5000 truck. Didn't show up, had to ring to find out what happened, driver couldn't find house, rang wrong number despite it being on order so gave up. Offered to send a tiny 1000 truck next day which I said is no use. Eventually sent a massive truck few days later but due to parked cars couldn't get in drive so had to ring for another truck the size originally ordered. Payment system is very slow and frustrating, driver rings, has to wait for someone to answer for me to pay over the phone. Need online handheld system that can process payments. Staff very friendly and helpful

They cleared my blockage that was further down the drain that another company failed to clear. They were very professional and punctual.

The man that came was very personal and easy to talk to and made sure it was all good before he left

Had metro rod out twice now and each time the guy has been very efficient and got the job done quickly. . Friendly guy fab worker. . Very happy thank you

Arranged an emergency call out through Tom.
Ben arrived just over an hour later to a flooded shop cellar.
Straight to work, no complaints and got the access hatch up in said flooded cellar.
A good jetting cleared the drains, water levels dropped, and thought that was job done....
No. Ben then got the wet vac out and did his best to clear all that was left..
Polite and smiling all the time.

Excellent service.

Great service, super responsive and quick. Engineer who came was patient and explained everything to me very well.

Not great. Had to have them out twice as job wasnt done 1st time as stated. Gutters were still full of weeds.. Am now waiting for repairs to leaking gutters caused by cleaning. Staff member was friendly and courteous though.

Came promptly, cheerful and helpful. Resolved the blockage in no time. No fuss, no mess, excellent