Dozens of orders, always great. Mexican Mama is my go to for some of the best tortillas I've ever had, as well as amazing salsas and ingredients. Their customer service is fantastic as well - one item... Toon meer
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Lees wat reviewers zeggen
Great quality Mexican products that arrived in less than 2 days, hand-wrapped and packed very securely with the items ticked off by hand on the invoice as they were packed, and a hand written thank yo... Toon meer
We had hunted everywhere locally to get these chillies, oregano, tortillas and Mexican cheese to no avail, then we found Mexican mama and our beef birria tacos with consume dreams came true. Thank you... Toon meer
Bedrijf heeft geantwoord
Exquisite Pan de Muerto with complex and intoxicating floral notes. They arrived fast, fresh and solidly packed. I ordered early for Dia de los Muertos and their best-before date expired three days be... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mexicaanse kruidenierswinkel
- ook in
- Banketbakkerij
- Bierdistributeur
- Boodschappenbezorgdienst
- Frisdrankwinkel
Informatie afkomstig van verschillende externe bronnen
Mi casa to yours. Real flavours of Mexico direct to your door! #glutenfree #vegan #spicy
Contactgegevens
Unit 1, 1a Philip Walk, Peckham, London, SE15 3NH, London, Verenigd Koninkrijk
- +447724838622
- himama@mexican-mama.com
- mexican-mama.com
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Mexican Mama
Hi Joe,
Thank you for recommending us and for giving us a five-star review. We're glad you were satisfied with our services and quick delivery. We hope to serve you again soon!
Mexican Mama
My package arrived earlier than…
My package arrived earlier than expected and the glass sauce bottles and cans were wrapped carefully with shredded cardboard and paper. Love the little note and candy in the box, makes it feel more personal!
3 juli 2025
Antwoord van Mexican Mama
Hi Bre,
We're glad you enjoyed the little details in your order, and that the delivery arrived swiftly. Hopefully you enjoyed your order and we hope to serve you again soon. We thank you for your positive review of our business!
Mexican Mama
Gracias por enviarme los productos tan…
Gracias por enviarme los productos tan rápido mi sobrina feliz con sus pelones pelo rico llegaron a tiempo
26 juni 2025
Antwoord van Mexican Mama
Hola Eunice,
Muchas gracias por darnos cinco estrellas! Estamos contentos que este satisfecha con su pedido y estaremos atentos a su proximo pedido.
Mexican Mama
Great customer service and products.
Great customer service and products.
I messaged them to ask how quick delivery was. They replied straight away and the order was delivered quickly.
And they even added a little Handwritten note and a chewy sweet bar.
3 juli 2025
Antwoord van Mexican Mama
Hi Samantha,
We're so happy you were satisfied with our product, delivery, and service. We thank you for your five-star review and hope you shop with us again soon!
Mexican Mama
Antwoord van Mexican Mama
Hi Matthew,
Thanks for taking the time to leave us a review and I am sorry you haven't yet received your order. Your package was shipped with Royal Mail on the 1st July, the morning after you placed the order. It should have been with you on the 2nd, you would have received a tracking number from us and Royal Mail.
Looking at the tracking there does not appear to have been an update since the collection from our warehouse and so we will investigate with Royal Mail and send a new package in the meantime.
This is the first we heard of the issue with your package, we always request that you contact us as soon as notice any issue with the tracking or experience any delays in receiving the order. That way we can investigate with out delay and get a new package sent as soon as possible if that is what is required. As you can see from the other reviews, we look to resolve issues of this kind very quickly when they arise.
We will also contact you directly to advise of the new tracking number and when you can expect the package.
Mexican Mama
Antwoord van Mexican Mama
Hola Margarita,
Muchas gracias, nos alegra saber que recibiste un servicio rápido. Lamentamos que la caducidad del producto no haya sido lo que esperabas y que no se te haya informado previamente. Agradecemos mucho tu comentario, ya que nos ayuda a mejorar. Vamos a tomar medidas para asegurarnos de comunicar siempre esta información claramente en el futuro. Gracias por tu confianza y esperamos servirte mejor la próxima vez!
Mexican Mama
Antwoord van Mexican Mama
Hi Angela,
We're so happy you were satisfied with our products, delivery, and a little extra treat. We thank you for your five-star review and hope you shop with us again soon!
Mexican Mama
Me encantó y más por que las tostadas…
Me encantó y más por que las tostadas no llegaron rotas,recomendaríamos y si vuelvo a comprar😉
30 juni 2025
Antwoord van Mexican Mama
Hola Stefanie,
Muchas gracias por darnos cinco estrellas! Estamos contentos que este satisfecha con su pedido y que llegaron bien las tostadas. Estaremos atentos a su proximo pedido.
Mexican Mama
Amazing customer service as always!
17 juni 2025
Antwoord van Mexican Mama
Hi Mayra,
Thank you for your positive review, we're so glad you were satisfied with our customer service! We look forward to serving you again soon.
Mexican Mama
Great find
Love the little tamarind sweet with the hand written note. Chilli’s great. Tortillas great. Haven’t tried the pastor marinade yet.
27 juni 2025
Antwoord van Mexican Mama
Hi Jeff,
We're glad you were satisfied with your order, and we are glad you enjoyed the touch we added to your order! Thank you for your five-star review and we look forward to serving you soon.
Mexican Mama
Antwoord van Mexican Mama
Hi Jony,
We're so happy you were satisfied with our product range, delivery, and service. We thank you for your five-star review and hope you shop with us again soon!
Mexican Mama
speedy delivery and great produce
24 juni 2025
Antwoord van Mexican Mama
Hi Laura,
We're so happy you were satisfied with our delivery, and products. We thank you for your five-star review and hope you shop with us again soon!
Mexican Mama
Great!
It’s really quick and well packaged! They always have a lot of products and I love the personalized note.
23 juni 2025
Antwoord van Mexican Mama
Hi Ale,
Thank you for your review! We are very happy to hear that you had a great experience with us. We hope to send you more of your favorite products soon!
Mexican Mama
Very good quality products and speedy…
Very good quality products and speedy delivery! Lovely hand packed as well, with a free sample of Chamoy
18 juni 2025
Antwoord van Mexican Mama
Hi Gianfranco,
Thank you very much for your review. We are glad you liked our products and your sample of chamoy. We hope to serve you again soon.
Mexican Mama
Antwoord van Mexican Mama
Hi Lloyd,
Thank you for giving us a five-star review. We're glad you were satisfied with our service. We hope to serve you again soon!
Mexican Mama
Missing a product and they reached out…
Missing a product and they reached out prior to delivery and offered me another item
17 juni 2025
Antwoord van Mexican Mama
Hi Sheena,
Thank you for the amazing review! We're so glad you found our customer service helpful and efficient. We hope to serve you again soon.
Mexican Mama
Brilliant website and service
First time buyer, everything was great, very quick delivery and inside was a lovely handwritten note. I will definitely be ordering again :)
16 juni 2025
Antwoord van Mexican Mama
Hi Laila,
We're glad you enjoyed the little details in your order, and that you had a great first experience shopping with us. We thank you for your positive review of our business!
Mexican Mama
Antwoord van Mexican Mama
Hi Daniel,
Thank you for your positive review, we're happy you were satisfied with our service. We hope you shop with us again soon!
Mexican Mama
Amazing sweets fast delivery my son…
Amazing sweets fast delivery my son loved them for his birthday treat. Definitely use again lovley little note too.
3 juni 2025
Antwoord van Mexican Mama
Hi Amanda,
Thank you for giving us a five-star review, we're so glad you were satisfied with our delivery and that your son enjoyed the sweets. We hope you shop with us again soon!
Mexican Mama
Great products, excessive packaging.
Products and delivery time were great, however the products were send with excessive, unnecessary packaging, even though its recyclable, it took me a while to unwrap the products. I think companies should consider greener approaches, I order delivery instead of going to the shop due to a busy schedule, but I also want to reduce environmental impact so I guess is a no purchasing until I can physically come to the shop.
28 mei 2025
Antwoord van Mexican Mama
Hi Mayela,
Thank you so much for taking the time to leave us a review. We truly appreciate your feedback regarding our packaging. We always aim to ensure that our products arrive safely and in perfect condition, and packaging plays a big role in that. Your input helps us continue improving, and we’re grateful for your support.
Mexican Mama
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