I have een a customer of MGM fr a number of years and I have always found the service to be friendly and oourteous. Last purchase was for a fence post and fence slats. As with all previous purchases a... Toon meer
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Done some home project recently and needed timber and got it from MGM much cheaper than any of the big DIY chains. Big shout to the my local Glenrothes branch, super friendly and helpful staff at cust... Toon meer
Bedrijf heeft geantwoord
Absolutely excellent service. Item delivered as promised and driver places all components in our garden, verified all were correct before leaving. Tracking service for driver’s delivery schedule is gr... Toon meer
Bedrijf heeft geantwoord
Delivery from MGM Dundee branch was straightforward. After receiving a call to confirm my order and my day for my delivery, I also received ongoing notifications on the day ending with a call from the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MGM Timber (Scotland) Ltd was established in 1991 and has grown to become Scotland’s local merchant of choice for both trade and retail customers. Over the last 20 years we have built a reputation for offering quality products at competitive rates, backed up with an unrivalled level of service to our customers. We trade with blue chip companies and local authorities as well as the local tradesman and an ever increasing retail customer base. Whether we are providing you with a brand new kitchen, new door or a complete new timber floor we guarantee the same level of excellent service and care. We have invested heavily in our showrooms, which are aimed at providing our customers with a clean and friendly environment to view our products. We pride ourselves on having local knowledge in each of our branches across Scotland, with staff who are well known and respected in their communities. It is this which we believe makes MGM your local timber merchant of choice.
Contactgegevens
King James Business Centre, Riverview Business Park Friarton Road , PH2 8DG, Perth, Verenigd Koninkrijk
- 01738 472036
- mgmtimber.co.uk
4,8
Uitstekend
5K reviews
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Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Seamless purchase and efficient service.
Seamless online purchase which was ready for collection in quick turnround time.
Efficient reception order confirmation and help from warehouse operator ensured order was correct and visit time was minimal.
Just one minor request for consideration. Could a toilet for customers be available and signposted.
9 juli 2026
Antwoord van MGMTimber
Hi Sean,
Thank you for your feedback, it's great to hear that you enjoyed your experience with our team at St Andrews!
Team MGM Timber
Overall good service
Ordering was straightforward. I received a phone call to confirm my order and to arrange a delivery date. Delivery was prompt within a few days. Timber was as described.
9 juli 2026
Antwoord van MGMTimber
Hi Robert,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
Antwoord van MGMTimber
Hi William,
Thank you for your kind words about our helpful staff, we look forward to serving you again in the future.
Team MGM Timber
Went out of their way to ensure I had…
Went out of their way to ensure I had my delivery in time.
8 juli 2026
Antwoord van MGMTimber
Hi Sonia,
Thank you for your lovely review, we are thrilled to hear that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
Fantastic communication from order to…
Fantastic communication from order to delivery. 1st class customer service.
18 juli 2026
Antwoord van MGMTimber
Hi Craig,
Thank you for your positive feedback, it's great to hear that you enjoyed your experience with our team at Paisley!
Team MGM Timber
Antwoord van MGMTimber
Hi Gary,
Thank you for your kind words about our service. We're glad to hear that you had a great experience with us.
Team MGM Timber
Antwoord van MGMTimber
Hi Carol,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
Antwoord van MGMTimber
Hi Stephen,
Thank you for your kind words about our delivery service. We're glad to hear that you enjoyed your shopping experience with us.
Team MGM Timber
ordering online was easy
ordering online was easy, but waiting 5 days for delivery was excessive when my delivery address is only 2 miles away !
15 juli 2026
Antwoord van MGMTimber
Hi Raymond,
Thank you for taking the time to leave us a review,
we are glad you found our website easy to use however, we are really sorry to hear that you were unhappy with the delivery lead-time, we do appreciate your feedback.
Team MGM Timber.
Order arrived on time and very…
Order arrived on time and very efficient delivery service
15 juli 2026
Antwoord van MGMTimber
Hi John,
Thank you for your kind words about our timely delivery. We're glad to hear that we could assist you and that everything arrived on time.
Team MGM Timber.
Antwoord van MGMTimber
Hi Angela,
Thank you for your kind words about our products and service. We're glad to hear that everything met your expectations.
Team MGM Timber
Good efficient service
14 juli 2026
Antwoord van MGMTimber
Hi Colin,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
Antwoord van MGMTimber
Hi Stephen,
Thank you for your kind words about our service. We're glad to hear that you had a great experience with us.
Team MGM Timber
Antwoord van MGMTimber
Hi Michael,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Team MGM Timber
Timber delivery for garden fencing
Very helpful. Had the timber I wanted in stock, and delivered it on time as requested.
13 juli 2026
Antwoord van MGMTimber
Hi,
Thank you for your kind words about our helpful branch team. We're glad to hear that we could assist you and that you enjoyed your experience shopping with us.
Team MGM Timbe
Antwoord van MGMTimber
Hi,
Thank you for your kind words about our products and delivery service. We're glad to hear that everything met your expectations.
Team MGM Timber
Antwoord van MGMTimber
Hi Gary,
Thank you for your positive feedback, it's great to hear that you enjoyed your experience with our team at Clydebank!
Team MGM Timber
All very straightforward
All very straightforward, ordered online, notified when ready and easy pick up.
12 juli 2026
Antwoord van MGMTimber
Hi,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
I specifically explained that I needed…
I specifically explained that I needed the delivery to be after 2pm. I was awoken with a call from them at 7.41am advising they were outside with the delivery. I had no one at home to bring the delivery upstairs. I explained this to the delivery person who said there was nothing they could do and they left the delivery in the close landing. I had many hours of worry, wondering if my order would be stolen before my husband got home from work and was able to bring it into my flat. Terrible service. I would not recommend using this company, as they do not listen to your requests for delivery times!
6 juli 2026
Antwoord van MGMTimber
Hi Laura.
Thank you so much for taking the time to leave us a review,
although our branches do try to accommodate any delivery requests they are unable to guarantee delivery time slots, we are so sorry to hear that this was unsuitable for you on this occasion.
Team MGM Timber
Antwoord van MGMTimber
Hi,
Thank you for your kind words about our helpful staff, we look forward to serving you again in the future.
Team MGM Timber
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