We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I purchased my Micro Drone at the Makers Central show at the NEC. When setting up the drone for the first time I did have an issue with the controller. I contacted the customer service team and... Toon meer

Beoordeeld met 5 van de 5 sterren

My experience with micro drone has been great I received the micro drone 3.0 neo on January and I have been loving it. When I crashed it the company was happy to send over another one, I look forward... Toon meer

Beoordeeld met 5 van de 5 sterren

The learning curve to becoming an adept drone flyer is quite steep but this is surely an economic way of doing it and their videos are full of helpful advice and once you start to get it these little... Toon meer

Beoordeeld met 1 van de 5 sterren

They’ll just take your money and not deliver the drone. Even their earlier version reported lots of problems. Best avoid anything to do with Vernon Kerswell and his company. They’re more than a year a... Toon meer

Bedrijfsgegevens

  1. Hobby's en handwerk

Geschreven door het bedrijf

It’s small, maneuverable and customizable whether you’re an expert pilot or a first-time user.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

98 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

the Most shocking customer service

Ordered a micro drone 3.0 combo from these guys but never received it. Turns out they gave the wrong address to their delivery company even though the order confirmation shows the correct delivery address. The delivery company can’t or won’t tell who/where they delivered to and extreme fliers won’t respond to emails. So now I have no drone, the idiots have taken my money and won’t respond to emails asking for assistance. This the most shocking service I have ever experienced. These guys are fraudsters.

7 juli 2018
Review zonder uitnodiging
Logo Micro Drone

Antwoord van Micro Drone

Hi Mcdenife,

We are really sorry to hear you're having problems with your order. Please ensure you have the correct email address for our customer support team which is support@extremefliers.co.uk. They will be able to check on the order and delivery status but rest assured we will get you flying soon.

Thank you,

The Micro Drone Team

Beoordeeld met 1 van de 5 sterren

...cautionary Tale; don’t lose you hard earned $ like I did.

...Was in the first micro drone delivery order a couple years ago; and I’d bought all the accessories in anticipation or learning and using my drone time after time.

Received my drone excited to learn how to use such things; long story short after a bit of use and a small fall one of the propellers broke on one of the arms.

Since that moment I’ve tried to get it to fly; the propeller cannot attach to the arm and after sending emails for assistance I’ve never reecienced any help or support toward my believes simple issue.

I don’t trust the product as far as I can throw it as far as quality and the support has been a complete ZERO. 0 support or care from company so if I could give zero stars I would.

Appreciate it,
Daniel R.

17 juni 2018
Review zonder uitnodiging
Logo Micro Drone

Antwoord van Micro Drone

Hi Daniel, I am shocked to hear this, please let me know your details so I can assist straight away. My email is support@extremefliers.co.uk, I will look out for your message. We have a dedicated team to help with issues like this and we want our backers to know we are here for them.

Thanks for the support

The Micro Drone Team

Beoordeeld met 5 van de 5 sterren

A great little drone...

A great little drone that has give my family and me many hours of fun. Then, when a battery started showing it's age, the company even offered a Gesture Of Good Will as I was figuring out which batteries I would need for replacement.
Great company and Great Product.
I would recommend this to anyone looking for a drone. Great Fun!

14 juni 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good price for what you get

Good price for what you get. My son 15 loves it and using a method Scott s taught us he is teaching me slowly. He controls the lift I crash into stuff. Still fun and durable. Looking forward to the ball they are working on. Great demo at maker faire. Nice gentalmen in the booth. Good deal

8 juni 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My son has this drone for a year now…

My son has this drone for a year now and it is a very easy & friendly drone to fly with. Unfortunately smoke came out of the drone suddenly and after that the camera & drone didn't work anymore. I contacted support and they told me to sent it back. They replaced the drone and camera free of charge. Now my son can fly again. Great support and good expierence with Micro Drone!

4 juni 2018
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I do like the drone and how easy it is…

I do like the drone and how easy it is to assemble parts. The controls are great. I had a camera suddenly go blurry and the company just told me that they are going to send a replacement camera, so that is good. It is a great drone for beginners. My only complaints are that the drone doesn't have an auto hover, the gimbal control doesn't seem to move the camera, and the app has to be re synced every time you attempt a flight.

30 mei 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just got this at maker fair

Just got this at maker fair. Had a small issue that the company quickly fixed. After getting it home i broke the controller and the company set me up with a method to fix the joystick. Amazing experience. Now just to learn how to fly this without hitting the wall! (yes first drone! YAY slow speed!)
The drone has been great but the company even better!

21 mei 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Broken drone

Had a problem with my drone and although it was 18 months old and I had no receipt , spare parts were in the post and arrived next day free of charge What more can you ask for ? Thanks Lidia and the team Brilliant customer service

1 februari 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have names for my micro drone's

I have names for my micro drone's, yes i know!! your thinking, they looks the same, how can you tell them apart? well I can, because i spend a lot of quality time with them all :-)
I've got a range of UAV's and they all have a different functionality. If your new to the hobby, no matter which device/manufacturer you buy, two things will happen, "you will be taken" :-) Sorry could not help it, seriously two things will, you will crash and your device is not always going to work out of the box. That's how it is. But what I have found with the Micro Drone, is that smile it puts on my face, when you make a manoeuvre that you think shouldn't be possible on this little fragile looking device but it does beautifully. I actually learnt to fly using the MD 3.0. Parts have not worked and motors have failed, but you have to expect that, in this hobby don't expect for it to be perfect, but i love tinkering, so I don't mind so much. Customer service? Excellent, every time I've had an issue, I've emailed, always got the result i wanted. What more do I want. Best thing your not waiting 10+ days waiting for a motor to arrive.

30 januari 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have just bought the microdrone 3.0

I have just bought the microdrone 3.0. It is probably the best drone I ever had. It does exactly what it promises. The three modes slow, fast and insane make it easy for anyone to fly. The size means that you can fly it inside and outside. I really love it

29 januari 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shockingly bad customer service.. decent drone

Drone appeared to develop a fault so contacted micro drone support via email (as you cannot ring them)... their response was abrupt to the point of being rude and made me feel as if I was stupid. A shocking level of customer service which wasn't expected with the purchase of a drone which once the fault was sorted out turns out to be a pretty decent piece of equipment.

4 januari 2018
Review zonder uitnodiging
Logo Micro Drone

Antwoord van Micro Drone

Hi, I am so sorry to hear this, I am truly shocked. We aim to provide the highest level of technical service and it seems that you spoke with the wrong person, let me help. Please drop an email to support@extremefliers.co.uk and I will be very happy to help :-)

Beoordeeld met 1 van de 5 sterren

Can’t contact them

After opening the drone the remote doesn’t work and no telephone number to contact them , so not a happy customer

27 december 2017
Review zonder uitnodiging
Logo Micro Drone

Antwoord van Micro Drone

Hi Matthew,

I'm sorry to hear this. Please contact our team at support@extremefliers.co.uk. We can help you to resolve this issue.

Beoordeeld met 5 van de 5 sterren

Customer since 2014 and Very Happy!!!!

I have been an Extreme Fliers customer since the MD2 Stack Social days back in 2014. I have stayed with this company because of their customer support responses to me. I send an email wait 72 hours or less for a response. I have been happy with the results of the MD3 evolution. Wished that the new items were offered to backers at 50% off but happy so far. Still having fun flying, but making those nice banking turns all the time is still hard but fun trying!

26 juni 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding Customer Service..

MicroDrone is the perfect starting solution to get into flying your first drone. Whether it is your first time or you are an experienced pilot, MicroDrone is a strong and nimble drone to play around with. They also have outstanding customer service, instant replies, an understanding and generous company.

23 juni 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic customer care

Fantastic customer care
I bought a Micro Drone 3.0 for my boyfriend's birthday and needed a spare battery for it, for a father's day camping trip. Lidia was so helpful and swift to respond to my email and made it so easy to get it in time despite my late order. Highly recommend the drone too!

15 juni 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent product AND support = great experience

We bought this drone based on the reviews, the price point and its modular design. Our experience dealing with this company has more than exceeded expectations.

We had a problem with the camera staying connected over wifi and raised this to support. After checking our purchase record, they asked us to return the faulty component and they would replace it with a new one. The great thing about this being so modular is that we were able to easily do this and continue flying.
The fact that we could just disconnect the camera, send it back, continue flying and then receive a new one and just plug it back in - is really a great testament to great product design. The fact that this concept is also integrated with excellent customer support - really makes for a excellent product and customer experience. They have done a great job.
I have had other experiences with new products where they product may be good, but support is severely lacking when something goes wrong - which is very frustrating. Thank you Microdrone for making it so easy to deal with you and have fun flying instead of getting frustrated.

6 mei 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The microdrone is exactly what I was looking for.

The microdrone is exactly what I was looking for - modular and easily repairable. I am a beginner with drones and wanted something that allows me to learn the basics of flying a drone. The microdrone has been a joy to fly and I am looking forward to exploring the many new additions that can be added on like the gimble and perhaps 4k camera in the future.

5 april 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very satisfied

I own a microdrone, and after 3 months suddenly it stops working. I emailed the problem, they asked to send back the drone.
After brief examination they replaced the main board, and give two battery (mine was not able to charge )
I am very satisfied with their support, and the microdrone itself was fun to fly around.

5 april 2017
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The Best Introductory Drone on the Market

Probably the best thing about this company is their customer service. They reply to emails in a timely fashion and help to solve the issue quickly.

The drone itself (Micro Drone 3.0) is a blast to fly and ultimately prompted me to buy a more professional drone. Yet I still fly this drone because it is a completely different experience than flying a DJI Phantom. It is faster and more nimble, making the flying experience very enjoyable. The camera is pretty good, but without the gimbal (that was promised a year ago), it is very unstable and hard to get a clear image. Hopefully that begins shipping soon, until then I can't give this company 5 stars.

Overall, this might be the most advanced beginner drone on the market, offering features that you normally don't see on this style copter. I would recommend this product and company.

4 april 2017
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer