Site d’arnaque, 0 SAV et produits livrés non conformes à la commande. N’achetez surtout pas ... produit non des USA mais de Chine et sans normes. Refus de remboursements et de de retour. ARNAQU... Toon meer
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Lees wat reviewers zeggen
Ordered a necklace that I returned because I wasn't impressed with the quality. Got a message that the return was received but never received the refund. Upon contacting the merchant I was told it wou... Toon meer
Bedrijf heeft geantwoord
Great product, great service. Would recommend to anyone interested in getting them some long lasting cosmetic jewelry. The team kept in touch with me through every step of my purchase while waiting fo... Toon meer
I also experienced a delayed/lost item, but the support team at Midnight City was very helpful & offered to send a new necklace at no extra cost. It arrived promptly & the product is wonderful. I thin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Midnight City | Premium Quality Jewellery at Fair Prices
Contactgegevens
London, Verenigd Koninkrijk
- support@midnightcity.co
- midnightcity.co
2,5
Slecht
2K reviews
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Brilliant quality
Brilliant quality. Brilliant price (buy one get one free sale) can't complain. Its 100% recommended.
9 februari 2022
Review zonder uitnodiging
Antwoord van Midnight City
Hi Mark,
Happy to hear this. Thanks!
Best,
MC
I ddint received my order it’s more…
I ddint received my order it’s more than a month your saying that order in transit but is been more than a month that I have order I have payed 6000 rupees for this order Medusa pendant you seen my messages in Instagram and not replied to it
8 februari 2022
Review zonder uitnodiging
Antwoord van Midnight City
Hi Koushik,
We are so sorry for the delay with your order. We have sent a response via IG and email about your inquiries. We will ensure that your order gets delivered.
Best,
MC
I can tell they value their customers
I've had a bit of confusion with the order my son and I placed. With just me reaching out to their customer service, I could tell they cared about me as a customer. They always responded within an hour even with the time change (we are in the US). They continually provided me support and helped me fix the problem instead of ignoring it or avoiding it. I feel very confident recommending this company to friends and family looking for quality jewelry with great customer service.
25 januari 2022
Review zonder uitnodiging
Antwoord van Midnight City
Hi Nikki,
Thanks so much for your feedback. Happy to help!
Best,
MC
the best
amazing quality jewellery AND packaging, free shipping and arrived within a day. perfect service!
17 januari 2022
Review zonder uitnodiging
Antwoord van Midnight City
Hi Ruby,
Happy to hear this. Thanks!
Best,
MC
Happy Customers
Good qual necklace and chain with great clasps, accurately described. Happy customers.
15 januari 2022
Review zonder uitnodiging
Antwoord van Midnight City
Hi Sophie,
Thank you so much for the feedback!
Best,
MC
The necklace is okay
The necklace is okay, but I had to pay 15€ more for the shipment to the mailman, even I paid in the store for European shipment.
2 januari 2022
Review zonder uitnodiging
Antwoord van Midnight City
Hi Elba,
Thank you for your feedback. Additional tax may be asked to EU countries in order to receive their products. This is in relation to the new EU Vat law implemented in July 2021. We have stated this on the website to let customers know about the updates. Nonetheless, we have sent you an email for further clarification.
Best,
MC
Pretty good.
The site is pretty easy to navigate. High quality products. Definitely will come back again and order some other jewelry that I have been eyeing. Lots of promotional deals which is always good. Although, my order took a while to arrive but customer service is pretty great on helping with order tracking, which is good. Keep up the good work!
1 januari 2022
Review zonder uitnodiging
Antwoord van Midnight City
Hi Joshua,
We are happy to hear this!
Best,
MC
Medusa pendant
Bonjour I bought the Medusa pendant for my son. The delivery was fast and I love it, its beautiful.
31 december 2021
Review zonder uitnodiging
Antwoord van Midnight City
Hi Marie,
Thanks so much for the feedback!
Best,
MC
Antwoord van Midnight City
Hi Karin,
Happy to hear this! Thanks for your feedback.
Best,
MC
this is amazing!
this is amazing!! i never take it off. you can wear it everywhere, with everything, even to shower!
20 december 2021
Review zonder uitnodiging
Antwoord van Midnight City
Hi Irie,
Thanks for the feedback!
Best,
MC
I got what I want
I am from Hungary and I have my trust issues with ordering from a small business unknown. However I still buy and I can completly say that It’s worth it. I got what I want quality jewelery for a payable price. Easy to order and pay also I got It on time in a nicely wrapped package . Just in love with my necklaces !
17 december 2021
Review zonder uitnodiging
Antwoord van Midnight City
Hi Kristóf,
Thank you so much for supporting our business. Happy to hear this!
Best,
MC
AWESOME!
Hello!!!
Thank you very much for the products. I will tell my friends
They are great!!!
Best regards,
RG
15 december 2021
Review zonder uitnodiging
Antwoord van Midnight City
Hi Ricardo,
Thanks so much for taking the time to post your feedback. We really appreciate it!
Best,
MC
I never received the items I paid for.
7 december 2021
Review zonder uitnodiging
Antwoord van Midnight City
Hi Seth,
Thank you for notifying us. We have sent you an email to rectify this.
We hope to hear from you soon.
Thanks,
MC
The Best Ever!
This was the first and won’t be the last time I will be shopping with this company. Let us start with the service first, I had a few questions and sent an email with in a few minutes I got a response and they assisted me with every single question. The next day, I had a question about the shipping and they double check and made sure the information they was provided me with was correct. I had reach out again because I made a mistake on the order and Abby was so nice and understanding found a very good and fair solution for me. Now the product is excellent I still can’t believe you are able to get a such a quality product for this amount of money. The design, the color even down to the packaging is quality I never been so impressed by a company service and product in my life. Can’t wait to order some more pendants and bracelets for my friends and family. Thank you for your lovely service and products and keep the good work up.
Proud Customer.
2 december 2021
Review zonder uitnodiging
Antwoord van Midnight City
Hi Romel,
Thank you so much for taking the time to post this review for us. We are happy to hear your positive feedback. Excited with your next orders!
Best,
MC
Antwoord van Midnight City
Hi Caleb,
Thank you for letting us know. Most of our orders are within our shipping timeline as stated during checkout. We have sent an email asking for more details and to help you with your order.
We hope to hear from you soon!
Best,
MC
J’ai dû payer 27€ de frais de douane…
J’ai dû payer 27€ de frais de douane pour des bijoux qui ne sont même pas de l’or
Aucun certificat d’authenticité
Envoyés dans un emballage plastique
22 november 2021
Review zonder uitnodiging
Amazing products!
I don’t know what everyone is on about. I got a pendant and a chain from here and I have a cuff coming in. It is true, it will NOT turn your neck green. I have acidic skin and the products have been excellent so far. I’m kind of obsessed with them.
28 november 2021
Review zonder uitnodiging
Antwoord van Midnight City
Hi Timmy,
Thanks for the feedback!
Best,
MC
Dont buy at midnight, any other jewelry store is better
Made an order back in early october, still have not received my package. I have contacted customer support 5-6 times and they they respond everytime with “We will contact you when we have an update from the courier”. Now almost 2 months later and still no update, no package and no refund, even after asking for it.
Probably some 18 year old with his dropship company, horrible shopping experience and a waste of my time.
24 november 2021
Review zonder uitnodiging
Antwoord van Midnight City
Hi Jonas,
We are so sorry that you did not receive the parcel. There are a few reasons for the delays, such as incorrect or incomplete shipping address, or it could be stuck at the sorting office. Nonetheless, we will take further steps to resolve your concern. We have sent you a separate email asking for additional details.
We hope to hear from you soon!
Best,
MC
The company took my money for a chain…
The company took my money for a chain and pendent then the website states that my transaction had failed so why was my money taken ?
22 november 2021
Review zonder uitnodiging
Antwoord van Midnight City
Hi Luke,
We are so sorry that your order had failed and the money was taken out from your account. We sent an email to clarify this.
We hope to hear from you soon.
Best,
MC
Antwoord van Midnight City
Hi Alex,
Thanks for the feedback!
Best,
MC
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