Leah listened carefully to what we wanted for our trip. Came up with suggestions by email very quickly. Took in and made adjustments where we wanted them. She obviously had knowledge of the country we... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 12 Borough Parade Shopping Centre, SN15 3WL Chippenham, Wiltshire, GB
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Lees wat reviewers zeggen
We usually talk to Karen at Chippenham. She always goes above and beyond. She provides good advice and when we got stranded in the Caribbean due to a hurricane she got us home for a family funeral. Al... Toon meer
Bedrijf heeft geantwoord
Jade in the Chippenham office came up trumps again by finding us another perfect cruise. We're now sorted for next year. Many thanks.
Bedrijf heeft geantwoord
As usual the service was excellent. Our ideas of what we wanted were vague however the team knew from prior bookings what our needs were and managed to create a great shortlist very quickly that enabl... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contactgegevens
Unit 12 Borough Parade Shopping Centre, SN15 3WL, Chippenham, Wiltshire, Verenigd Koninkrijk
- 01249 566100
4,9
Uitstekend
351 reviews
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Antwoord van Miles Morgan Travel - Chippenham
Thank you so much for your amazing review.
Kind Regards
Jade
Madeira break
Natalie - our travel agent - did lots of research to find the holiday that suited us. We were unsure at first how many people would be going and for how long!
It was a pleasure to work with her and to finally book our holiday.
The reason it's not a five star review is because the price quoted on the Jet2 web site was nearly £400 less than the price quoted by Miles Morgan. But because of the work done to sort out the holiday, maybe that wasn't too much extra to pay.
25 februari 2026
Antwoord van Miles Morgan Travel - Chippenham
Thank you so much for taking the time to write this review and providing your feedback.
The prices booked at the time was live and fluid pricing which can vary; you may also find that booking through a reputable travel agent can be a little more expensive then booking directly with some operators.
As you know from your previous holidays booked with us we provide excellent customer service and take all the stress out of booking and completing all API details. Plus we are always here should an issue arise.
I hope you feel that booking with your local travel agent especially with all the kind words you have said was worth it.
Kind Regards
Natalie
Antwoord van Miles Morgan Travel - Chippenham
Thank you for taking the time to write a 5* review.
We really do appreciate your feedback.
Kind Regards
Leah
The lady that helped us was absolutely…
The lady that helped us was absolutely amazing , we booked with our parents who live local to the shop , we are in midlands & I wish this lady was nearer us as I’ve never had such a good experience with travel agents as I have with your company last week
She’s an absolute credit to your company
15 februari 2026
Antwoord van Miles Morgan Travel - Chippenham
Thank you so much for such a lovely review it was a pleasure helping your family find the perfect holiday.
Kind Regards
Jade
Both of the Miles Morgan staff who…
Both of the Miles Morgan staff who dealt with my booking were excellent. They were efficient, friendly, professional and listened carefully to all requests and queries. They provided reassurance, clear advice and peace of mind.
I would readily use their services again and heartily recommend them to others.
Many thanks,
S.Stagg
21 februari 2026
Antwoord van Miles Morgan Travel - Chippenham
Thank you for you review it is very much appreciated
Kind Regards
Jade
Antwoord van Miles Morgan Travel - Chippenham
Thank you very much for your 5* review.
It is always appreciated when customers review our service levels.
Kind Regards
Natalie
The person who we saw was very…
The person who we saw was very professional, friendly and fully understood our requirements for our holiday.
21 februari 2026
Antwoord van Miles Morgan Travel - Chippenham
Good Afternoon,
Thank you for writing this 5* review and commenting on my professionalism. It was a pleasure to help you plan your holiday.
Kind Regards
Jade
Natalie fabulous agent for the company
Natalie was brilliant with her knowledge and helped us with our booking.Friendly and new everything we wanted to know
11 februari 2026
Antwoord van Miles Morgan Travel - Chippenham
Good Evening Mr Gray
Thank you so much for your kind words. It was a pleasure helping you again book your next holiday. It means a lot when we receive feedback like this about our service.
Kind Regards
Natalie
Our requirements were fully understand…
Our requirements were fully understand and the choice of Villa matched what we were looking for. Hopefully it will be as good as it looks in the picture.
17 februari 2026
Antwoord van Miles Morgan Travel - Chippenham
Thank you for your review we really appreciate it and hope you have a lovely holiday.
Kind Regards
Jade
Natalie has been really helpful
Natalie has been really helpful, knowledgable and quick to respond to my emails throughout the booking process. It was a fairly complicated trip to put together and I am really pleased with the outcome.
6 februari 2026
Antwoord van Miles Morgan Travel - Chippenham
Thank you for your lovey review
I am always happy to help
Kind regards
Natalie
Above and beyond
Friendly, knowledgeable and helpful staff who are honest about their ability to fulfill our requirements. As we require disabled access this is not always easy, but Natalie spent time understanding our precise needs and found us the perfect solution.
12 februari 2026
Antwoord van Miles Morgan Travel - Chippenham
Thank you so much for writing this fantastic review. I am so glad that we managed to find you something that fitted with your needs.
Kind Regards
Natalie
Lovely experience
I visited the store twice and on both occasions the ladies in there were amazing, helpful and very friendly.
12 februari 2026
Antwoord van Miles Morgan Travel - Chippenham
Thank you so much for taking the time to write this brilliant 5* review. It really means a lot to us when we receive feedback about our customer service levels.
It was a pleasure helping you find your holiday and look forward to seeing you again soon.
Kind Regards
Natalie
Brilliant service
Thank you Leah for booking our next holiday which I am really looking forward to. Leah is very helpful and will go above and beyond to help with everything to do with booking our holiday. Lots of advice and knowledge and every question answered.
Thank you
11 februari 2026
Antwoord van Miles Morgan Travel - Chippenham
Thank you for your lovely review
I was very happy to help
Kind regards
Leah
All the staff at the Chippenham Branch…
All the staff at the Chippenham Branch are really helpful and always keep you informed of any changes. Always willing to answer questions and find out answers from travel companies. Highly recommend. Will always use Miles Morgan to book my holidays.
4 februari 2026
Antwoord van Miles Morgan Travel - Chippenham
Thank you so much for your 5-star review! Your recommendation means a great deal to us, and we’re so pleased you choose Miles Morgan for your holidays. We look forward to planning your next trip!
Kind Regards,
Chippenham Team
Antwoord van Miles Morgan Travel - Chippenham
Thank you for taking the time to provide us with a 5* review. I am glad that we were able to assist you with your holiday.
Kind Regards
Natalie
Great Staff who know what there doing
Great Staff who know what there doing, very efficient.
7 februari 2026
Antwoord van Miles Morgan Travel - Chippenham
Thank for your review its always a pleasure to see you both.
Kind Regards
Leah
Antwoord van Miles Morgan Travel - Chippenham
Thank you we really appreciate your review
kind regards
Leah
Staff very helpful
Staff very helpful, lots of good advice. Appreciated the time spent exploring many options!
7 februari 2026
Antwoord van Miles Morgan Travel - Chippenham
Thank you for your kind review. It was a pleasure to book your holidays. We look forward to speaking to you soon Kind Regards Natalie and Karen
Antwoord van Miles Morgan Travel - Chippenham
Thank you we really appreciate your review
kind regards
Leah
A hassle free way to book a holiday.
My wife and I found Jade who booked our holiday to Egypt extremely efficient and very pleasant giving us all the information we required and will not hesitate to book another holiday with her when the time comes.
All the paperwork came to us very quickly as promised Thank you.
29 januari 2026
Antwoord van Miles Morgan Travel - Chippenham
Thank you so much for your kind words in this amazing 5* review. It was a pleasure assisting you with this holiday and I am glad to hear that you would come back to me in the future.
I look forward to speaking again with you in the near future.
Kind Regards
Jade
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