Miles Morgan Travel - Gloucester Reviews 

347
•
TrustScore 5 uit 5

4,9

Unit 4 St Michael's Building, Eastgate Street, GL1 1PD Gloucester, Gloucestershire, GB

•

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Beoordeeld met 5 van de 5 sterren

I went (with a friend) into the shop with some idea of where we wanted to go, but nothing else. Jessica was welcoming and really helpful. She found a hotel that we both liked and gave us some inform... Toon meer

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Beoordeeld met 5 van de 5 sterren

Everyone at the Gloucester branch are kind,efficient, knowledgable and have never let us down in the 10 years we’ve been using them for our holidays. Special thanks to Connor and Leyanne. We always ge... Toon meer

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Beoordeeld met 5 van de 5 sterren

Nice friendly staff when you walk in. Well organised and clean premises. Made to feel at ease as walking into a travel agent can feel overwhelming sometimes especially with the number of possible vaca... Toon meer

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Beoordeeld met 5 van de 5 sterren

The booking was more complicated than normal but Connor the Agent was very patient and thorough and explained all the constraints with this particular booking and eventually we were successful in boo... Toon meer

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Bedrijfsgegevens

  1. Reisbureau
  2. ook in
  3. Cruisereisbureau

Geschreven door het bedrijf

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contactgegevens

  • Unit 4 St Michael's Building, Eastgate Street, GL1 1PD, Gloucester, Gloucestershire, Verenigd Koninkrijk

  • 01452 345100

4,9

Uitstekend

TrustScore 5 uit 5

347 reviews

5 sterren
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1 ster

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4,9

Alle reviews

(347)

3.190 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Very helpful and pleasant experience

Jessica was very helpful while my friend and I booked a Caribbean cruise. Very knowledgeable, extremely pleasant and also asked the others in the agency for their opinions! She also booked our holiday to Sicily last year and did an very good job

13 juni 2026
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Antwoord van Miles Morgan Travel - Gloucester

Hi Sue, thank you for your wonderful review! I am so pleased I could assist with your Caribbean cruise and previous Sicily holiday. I appreciate your kind words. All the best, Jessica.

Beoordeeld met 5 van de 5 sterren

Miles Morgan Gloucester excellent service

Went in to Miles Morgan Gloucester to see about booking a short cruise for my special birthday. Had a couple of options i wanted to discuss and sat with Conor to go through all the options. He spent time going through all of them with full consideration to my requirements. Nothing was too much trouble and left with my cruise booked. Excellent service as always from the team at MMT Gloucester.

12 juni 2026
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Antwoord van Miles Morgan Travel - Gloucester

We're so glad we could help you book your special birthday cruise! It's wonderful to know our team provided excellent service and considered all your requirements. Thank you for your kind words. Kloe

Beoordeeld met 5 van de 5 sterren

We were glad to Jessica…

We were glad to be able to see Jessica who has dealt with us since we started booking cruises with Miles Morgan. She is always so friendly and willing to spend time advising us on anything about the cruise. The whole team at Gloucester are very friendly and Connor the Manager was also able to give us advice as he had already sailed the cruise previously. They all work so well together asking help from each other in the shop. We have booked our last three cruises following presentations with Ambassador and Viking. (looking forward to more). We have been cruising a few years but decided we would try other types of cruises. We were offered tea or coffee when we arrived. Jess keeps us informed of things as people of a certain age tend to forget things🤣. We real liked that they could tell us real life experiences of the different ships and companies. Definitely a good move by Miles Morgan to get them the experience to pass on to customers.. We left very happy customers.

6 juni 2026
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Antwoord van Miles Morgan Travel - Gloucester

We are so pleased to hear about your wonderful experience with our team. It is fantastic that our colleagues could provide such helpful and friendly advice, especially with their personal cruising experiences. We truly appreciate your kind words and look forward to assisting you with many more memorable cruises! Kloe

Beoordeeld met 5 van de 5 sterren

Great service

We were able to make an appointment and go through what we wanted to with a knowledgable agent. It makes a great start to a holiday

4 juni 2026
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Antwoord van Miles Morgan Travel - Gloucester

Hi, thank you for your lovely review. I am so pleased that I could assist you. I hope to see you both again soon. Best wishes, Leyanne

Beoordeeld met 5 van de 5 sterren

Jessica Kane at the Gloucester branch…

Jessica Kane at the Gloucester branch of Miles Morgan was very pleasant, helpful and easy to talk to
Jessica soon sorted the holiday I was looking at, asked the tour company about a couple of requests I had.
I left the branch happy that I had decided to take the trouble to go to Gloucester on the bus, call into MM, book my holiday through them, and not book it on line.

3 juni 2026
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Antwoord van Miles Morgan Travel - Gloucester

We're so glad to hear you had such a positive experience with our team and that we could help you book your perfect holiday! Thank you for sharing your kind words. Kloe

Beoordeeld met 5 van de 5 sterren

Jessica was very helpful and good with…

Jessica was very helpful and good with her advice. Highly recommend seeing her for booking your next adventure ✨️

30 mei 2026
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Antwoord van Miles Morgan Travel - Gloucester

Hi Joanne, thank you for taking the time to write such a lovely review. It was my pleasure to help you and book your next holiday. All the best, Jessica.

Beoordeeld met 5 van de 5 sterren

Coner.watts.the.manager.is.allways.very.…

Coner.watts.the.manager.is.allways.very.helpfull.. nothing.is.to.much.trouble.and.he.allways.finds.what.im.looking.for.

29 mei 2026
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Antwoord van Miles Morgan Travel - Gloucester

Hi Harold, thank you for your kind review! It's always a pleasure to help. Best wishes, Conor.

Beoordeeld met 5 van de 5 sterren

I've booked a holiday with a friend…

I've booked a holiday with a friend through Conor, who is and always has been so helpful. Made the whole process painless and stress free.

29 mei 2026
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Antwoord van Miles Morgan Travel - Gloucester

We're so glad to hear your holiday booking was stress-free! We appreciate your kind words. Kloe

Beoordeeld met 5 van de 5 sterren

Jess was excellent

Jess was excellent. Knowledgeable and very efficient

25 mei 2026
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Antwoord van Miles Morgan Travel - Gloucester

We truly appreciate your wonderful feedback and the five-star rating. We are delighted to hear about your positive experience. Kloe

Beoordeeld met 5 van de 5 sterren

Lovely cheerful staff

Lovely cheerful staff. Booking my 2027 holiday was dealt with expertly. Making sure step by step if everything was as I requested

13 mei 2026
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Antwoord van Miles Morgan Travel - Gloucester

We appreciate your kind words! We are so glad we could expertly assist with your 2027 holiday booking, ensuring everything was as you requested. Kloe

Beoordeeld met 5 van de 5 sterren

Easy peasy booking

Confident approach in searching for most suitable hotel, flight, times and facilities that we wanted and even sorted airport parking and checked us in to boot. Excellent service 10 out of 10.

12 mei 2026
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Antwoord van Miles Morgan Travel - Gloucester

We appreciate you sharing your wonderful experience. We are happy to hear that the approach in finding the most suitable options and services met your needs so well. Kloe

Beoordeeld met 5 van de 5 sterren

Very helpful young man

Very helpful young man . Informative and explained everything thoroughly
Also nice to be offered a coffee

12 mei 2026
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Antwoord van Miles Morgan Travel - Gloucester

We’re delighted to hear that Conor was so helpful and informative, taking the time to go through everything with you and ensure all of your needs were met. Kloe

Beoordeeld met 5 van de 5 sterren

Booking with Connor is very pleasant.

Booking with Connor is very pleasant.
Aware of our needs, selection of cabins that are available and destinations.
Booked 2 cruises.

10 mei 2026
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Antwoord van Miles Morgan Travel - Gloucester

We're happy to hear that your booking experience was pleasant! Thank you for booking two cruises with us! Kloe

Beoordeeld met 5 van de 5 sterren

Excellent service as always

The manager checked every option available for what we were looking to do and found us the best one for us

10 mei 2026
Logo Miles Morgan Travel - Gloucester

Antwoord van Miles Morgan Travel - Gloucester

We're happy to hear that Conor went above and beyond to find the best option for your needs. Thank you for your positive feedback! Kloe

Beoordeeld met 5 van de 5 sterren

Great staff

Great staff. Very helpful took time to get the best deal for me.

8 mei 2026
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Antwoord van Miles Morgan Travel - Gloucester

We're glad you enjoyed your experience, and we appreciate your positive feedback. It's great to hear we were helpful in finding the best deal. Kloe

Beoordeeld met 5 van de 5 sterren

Very pleased with the help and guidance…

Very pleased with the help and guidance I received from Jessica when booking a cruise for the first time.

8 mei 2026
Logo Miles Morgan Travel - Gloucester

Antwoord van Miles Morgan Travel - Gloucester

We’re so pleased to hear that Jessica was able to provide the help and guidance you needed when booking your first cruise. We understand how important it is to feel confident and supported, especially when booking for the first time.

We hope you have an amazing holiday and look forward to assisting you again in the future. Kloe

Beoordeeld met 5 van de 5 sterren

This is the Second time that I have…

This is the Second time that I have Booked a Cruise in this Shop and Always been Treated Very Well and everything that I Have asked has been answered with no Problems.
Regards
James Plowman

8 mei 2026
Logo Miles Morgan Travel - Gloucester

Antwoord van Miles Morgan Travel - Gloucester

Thank you very much for your lovely review and for booking with us again.

We’re delighted to hear that you have been treated well on both occasions and that our team has been able to answer all of your questions without any problems. Your continued support means a great deal to us.

We hope you have a wonderful cruise and we look forward to helping you again in the future. kloe

Beoordeeld met 4 van de 5 sterren

My husband and I were looking to book a…

My husband and I were looking to book a holiday to Malta. The staff member we spoke to at the Gloucester shop listened to what we wanted. He gave us alternative airport prices, and at no time was any pressure put on us to make a decision. A credit to the company.

3 mei 2026
Logo Miles Morgan Travel - Gloucester

Antwoord van Miles Morgan Travel - Gloucester

Thank you so much for your kind words. It’s great to know the team member in our Gloucester shop took the time to listen carefully, offer different airport options, and made you feel comfortable without any pressure. That’s exactly the level of service we aim to provide.

I’ll be sure to pass your lovely feedback on – I know it will mean a lot. Kloe

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