Miles Morgan Travel - Stroud Reviews 

262
•
TrustScore 5 uit 5

4,9

14 King Street, GL5 3DE Stroud, Gloucester, GB

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This was my first time booking a cruise. I was guided through the process seamlessly with the travel advisor making relevant and thoughtful suggestions. Made everything straightforward. Also nice to h... Toon meer

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Beoordeeld met 5 van de 5 sterren

Tracy was very helpful even though there were as few hiccups initially but she managed to obtain what we wanted after we changed the dates. Stroud. Ranch has fantastic staff always very helpful

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Beoordeeld met 5 van de 5 sterren

We have been booking our holidays with Miles Morgan in Stroud for a number of years. We go to Jenny as she always remembers us! She is very helpful, polite, knowledgable and nothing is too much troubl... Toon meer

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Beoordeeld met 5 van de 5 sterren

Staff very welcoming knowledgeable & considerate. All options carefully explained & explored. Follow up correspondence very timely. Cannot fault the service they provide. Even had the measure of my hu... Toon meer

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Bedrijfsgegevens

  1. Reisbureau
  2. ook in
  3. Cruisereisbureau

Geschreven door het bedrijf

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contactgegevens

  • 14 King Street, GL5 3DE, Stroud, Gloucester, Verenigd Koninkrijk

  • 01453 377 100

4,9

Uitstekend

TrustScore 5 uit 5

262 reviews

5 sterren
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4,9

Alle reviews

(262)

3.230 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very helpful and informative

Very helpful and informative and nothing was to much trouble.

5 augustus 2025
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Antwoord van Miles Morgan Travel - Stroud

Many thanks for your kind review, we look forward to helping you throughout your booking journey.

Beoordeeld met 5 van de 5 sterren

5 ⭐️ service!

Very experienced and pleasant staff. Jenny Smith is lovely and knows us now so she can suggest to our taste!

3 augustus 2025
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Antwoord van Miles Morgan Travel - Stroud

As always it's been a pleasure to help find your ideal holiday.

Beoordeeld met 5 van de 5 sterren

cruise booking

made my booking very easy and enjoyable consultant went out of her way to help will certainly use Miles Morgan again

30 juli 2025
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Antwoord van Miles Morgan Travel - Stroud

Thank you for the lovely feedback. Kind regards, Jenny

Beoordeeld met 5 van de 5 sterren

Your agent not just sold us a holiday…

Your agent not just sold us a holiday but took the time to select with us a cabin that would tick all the boxes for us in terms of price, comfort, access to best viewing experience (our first balcony cabin cruise) and a position which restricted the amount of walking (my wife has a hip problem). She was also on hand to sort out parking issues and all relevant paperwork re boarding passes. All we had to do was show up at the car park, park the car and walk on the ship.

25 mei 2025
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Antwoord van Miles Morgan Travel - Stroud

Thank you very much for the kind comments. I really enjoyed planning this trip with you. Warmest regards, Karen

Beoordeeld met 5 van de 5 sterren

I had an offer from a friend to join…

I had an offer from a friend to join them on a holiday , I took the info into Jenny at Stroud and it was so easy to have it all done for me,printed out and knowing she will check me in for flight and hotel just before I go

13 juli 2025
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Antwoord van Miles Morgan Travel - Stroud

Many thanks for your review, we look forward to seeing you for check in.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, but as always there will be room for improvement.

16 juli 2025
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Antwoord van Miles Morgan Travel - Stroud

Thank you for your review. As always great to see you and to find your trip back to Greece.

Beoordeeld met 5 van de 5 sterren

Jenny whom I have known for many years,

Jenny whom I have known for many years,
has always come up trumps.
Proved it yet again by sorting out my flight to South Africa in November this year.
As always she goes the extra mile, and will always be my first choice!

9 juli 2025
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Antwoord van Miles Morgan Travel - Stroud

As always it is always a pleasure to help you, and go that extra mile for you. Kind regards, Jenny

Beoordeeld met 5 van de 5 sterren

The staff are all very committed in…

The staff are all very committed in finding the holiday which will best suit the type of holiday you are looking for.
Karen put together the twin location holiday we were looking for and was always there on the end of a phone or email to answer and resolve any queries we had. She was polite, courteous and welcoming at all times.

9 juli 2025
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Antwoord van Miles Morgan Travel - Stroud

Thank you for the very kind words. I am glad we found what you wanted. It sounds like a fascinating trip so I'll be keen to hear all about it when you get back later in the year. I will be in touch again long before then though! Kind regards, Karen

Beoordeeld met 5 van de 5 sterren

The lady we saw was very helpful very…

The lady we saw was very helpful very patient we asked about two or three options. Give us the best deal on all top service

6 juli 2025
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Antwoord van Miles Morgan Travel - Stroud

Hi David, thank you so much for the kind comment. It was lovely to meet you both. Kind regards, Jenny

Beoordeeld met 5 van de 5 sterren

Miles Morgan Stroud


Always book with Miles Morgan, excellant service every time. Very friendly and very helpful.

8 juli 2025
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Antwoord van Miles Morgan Travel - Stroud

Thank you. It always lovely when you come into see us! Kind regards,
Karen

Beoordeeld met 5 van de 5 sterren

As a first time customer …

As a first time customer to this travel agents, I can honestly say my experience was wonderful.

I was booking a first time ever mini cruise for my husband’s birthday.
We have never been on a cruise of any sort before.

My travel agent was Jennifer Smith in the Stroud branch.

Jennifer was wonderful,
very friendly and very patient.
Jennifer explained everything clearly, and found me a wonderful birthday mini 4 day cruise for my husband’s birthday. surprise.
Which he is going to love ❤️
Jennifer is an asset to your company.

Another travel agent was also working I didn’t get her name but she was lovely too.
We all had great fun chatting and laughing, whilst I was booking my holiday.

Which put me at complete ease, what lovely staff you have at your Stroud branch.

I have also been into your Nailsworth branch, to make enquires about holidays.

And I have always spoken to Emma.
She’s a lovely lady and alway greets me with a smile, and makes me feel very welcome.

I can honestly say I will definitely be using your Stroud or Nailsworth branch again for any future holidays.

I do think wi-fi is needed in your Stroud branch tho, as I had to keep going outside to get wi-fi.

But a 5***** rating from me for such wonderful service. It was superb.

Thank you Miles Morgan and staff.
Brilliant service 😊😊

24 juni 2025
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Antwoord van Miles Morgan Travel - Stroud

What a wonderful review thank you so much. You have put a beaming smile on all our faces. Jenny was delighted to be of assistance. We hope you have a wonderful cruise and that is the first of many! The team at Miles Morgan Travel in Stroud

Beoordeeld met 5 van de 5 sterren

Problem resolved

Helpful, problem solving and best price result

21 juni 2025
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Antwoord van Miles Morgan Travel - Stroud

Thank you Mark. A pleasure to help and a lovely to see you. Kind regards, Karen

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, everything was so easy! Thank you!

17 juni 2025
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Antwoord van Miles Morgan Travel - Stroud

Thank you for the feedback. It really is greatly appreciated.

Beoordeeld met 5 van de 5 sterren

5 star customer service!

Karen was fantastic both listening to what we wanted from our holiday but also suggesting us destinations we had not even considered based on her recommendations!
She spent time searching to find us the best deals and flight times and we are so pleased with the outcome.
She also spent time giving us brochures to think ahead to our honeymoon next year.
We will definitely be back to discuss our future holiday plans with her!

15 juni 2025
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Antwoord van Miles Morgan Travel - Stroud

Thank you so much for coming to talk through ideas with me. I love that part of the job and looking at the big map and making plans! See you again! Best regards, Karen

Beoordeeld met 5 van de 5 sterren

Jennifer was awesome so insightful and…

Jennifer was awesome so insightful and helpful. Answered all our queries and mentioned alot more. Experienced and supportive thank you

15 juni 2025
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Antwoord van Miles Morgan Travel - Stroud

Thank you so much for coming in. You will have a fabulous time! Kind regards, Jenny

Beoordeeld met 5 van de 5 sterren

Jenni was very helpful

Jenni was very helpful. Printing off all the information very useful.

6 juni 2025
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Antwoord van Miles Morgan Travel - Stroud

Thank you for the kind feedback. Warm regards, Jenny

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, good communication and nice to have customer service which includes good knowledge.

25 mei 2025
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Antwoord van Miles Morgan Travel - Stroud

Thank you Emma. Have a great cruise. Kind regards, Lindsey & Karen

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