Miles Morgan Travel - Trowbridge Reviews 

Good response to request, friendly helpful staff, easy to make booking

everyone who was free said 'Hello'.
On this occasion we knew which holiday (a cruise) we wanted and so choosing wasn't an issue. But we were given plenty of help in selecting a cabin and Jo Fee spent time showing us deck plans, where cabins were and making sure the one we eventually chose didn't have an obstructed view.
Jo gave us lots of information not only about the cruise but travel insurance and foreign currency options.

As usual the manager and staff at miles Morgan in Trowbridge gave us great service,and this is why we always keep going to them for our holidays. You always get a great welcome from them when you walk through the doors.

Staff so friendly can’t do enough for you. Jo as always was very helpful. We came out of the shop very happy with a lovely River Cruise for next Spring. Customer service spot on you could not ask for more.😀

Good service from Colin, holiday sorted out efficiently.

Knowledgeable staff. Helpful in choosing our holidays. Great communication.

Really knowledgeable agent, who was happy to spend the time to finding us the right holiday

We had no experience of choosing or booking a cruise and were guided and helped brilliantly. Isabelle from the Trowbridge branch went up and beyond to make sure we were happy and understood. She helped us book and sort out what else we needed alongside the cruise booking.

Very helpful and professional made our booking experience easy.

Very friendly and helpful service . A long time was spent ensuring we got the holiday plan we wanted

Very nice sales advisor Sorted out what I wanted Very pleased

I received excellent service by a very charming and diligent young lady named Aleksandra Husar.

17th March 2026 at Miles Morgan, Trowbridge Branch.

Every time I have been into the Trowbridge office or telephoned I have had first class service! Whilst I’m a seasoned traveller I am trying some new things and the advice has been second to none.
I want to commend Colin, Alex and the rest of the team for such amazing, friendly service and great expertise. This is the reason using a Travel Agent is so important as is keeping them on the high street.

Again, booked the exact cruise we wanted. First hand experience of products is a must in the holiday market and pleased to say MM Trowbridge has it all. Cheers Colin

The outstanding service I received from the staff during my recent visit. From the moment I stepped through the door, I was greeted with warm smiles and genuine friendliness.
Every member of the team went above and beyond to ensure that my needs were met—no request was ever too small, and nothing was ever “too much trouble.” Whether it was offering thoughtful recommendations, patiently answering our questions, or simply taking the time to listen, the staff consistently demonstrated a level of care and professionalism that is rare to find.
Their commitment to service excellence not only reflects well on the organization but also sets a benchmark for what customer care should be. I look forward to returning and will gladly recommend Miles Morgan to friends, family, and colleagues.

Jo is really knowledgeable and guided us through the different options . So holiday booked

Staff was really friendly. Efficient helped us with our choice. Made everything simple.

Patience, knowledge and support

Jo is very friendly and super efficient. I told her on the phone what we were thinking of and she had picked out a Ventura cruise and a cabin for us prior to our arrival. We were happy with it so booked straight away