Miles Morgan Travel - Wells Reviews 

Andrea was very helpful with booking our river cruise
we got a lovely cup of coffee
thanks for all your help

I am very pleased with the efficiency and pleasant way how I was able to book my holiday with Miles Morgan.

Always very pleasant, helpful and nothing too much trouble.

Emilie was great to work with. Very helpful and efficient.

Visited the Wells shop two days ago. Very disappointed. Very noisy, could hardly hear with all the loud conversations.... not all with other clients, mostly staff chatting to each other. The acoustics are bad. Staff shoes click loudly on the wooden floor. Was served by a young lady who seemed to be very nervous and unsure. Found out later she is an "apprentice", so not her fault....she was not monitored or helped by any other staff member. Left after 30 minutes fully expecting promised email with details. 48 hours later ... nothing! Not like previous visit when service was superb. A lady called Margaret was there then, but understand she has retired. Great pity as the branch is nothing like it used to be. Having heard nothing after 48 hours we have used another agency......and had our holiday cruise, flights and hotel all sorted and paid for in less than an hour.

Jo Alexander was extremely helpful and knowledgeable.

The staff are very professional and also very patient and helpful.

Emilie has been very helpful. What she does not know she finds out and confirms everything with an email. She gave us her undivided attention and made useful suggestions. We never felt rushed and she has kept us informed of the next steps and what we have to have in order for us to travel. The agency in Wells came highly recommended and we were not disappointed.

We were greeted warmly by Emilee who found us the holiday we wanted.
We always get a lovely reception and we find the staff professional and friendly.

We went into Miles Morgan as just passing. Emilie gave us different last minute holiday options, we were given time to decide which holiday to take, she had lots of knowledge of the area we decided to book, which helped us choose the one we chose.

Always greeted with a smile .
Staff always pleasant
Booked a Hoilday within 20 minutes of going in to the wells shop.

They were very helpful in arranging our holiday for next year. Thank you Eloise and Emily

Andrea's attention to our requirements was just great

We only intended to come in and browse and ended up buying a holiday! We were served very well by Jo who answered all our questions and came up with a package that exactly matched our needs.

As always the service at MM in Wells is outstanding
Andrea was most helpful and we booked our holiday with her escorted tour
Looking forward to it

Very helpful and friendly as always

I have never been on a cruise before and as I'm going with my 12year old granddaughter, I was a little nervous. The staff were really helpful and I didn't feel stupid asking questions. They made the booking really easy.