Ordered on line (simple) and added a note about needing a small HIAB for delivery. Had a call back to discuss, friendly chat. Delivery arrived and driver did his best in an awkward delivery point.... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I would definitely use Mill Timber Direct again. Prices are great, no nonsense and transparent. Arranged delivery rather than collect, only aited a few days and it arrived. The driver couldn't have b... Toon meer
Bedrijf heeft geantwoord
Peter, and Anthony can only both be described as exceptional. Both were very considerate, helpful. Nothing was too much trouble when they delivered my order. They carried a very heavy picnic table, an... Toon meer
Bedrijf heeft geantwoord
I placed order in afternoon for collection, order was ready first thing following morning. Excellent communication. Got to branch to collect, my order was brought to me for loading .in and out in les... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Houthandel
- ook in
- Bouwmaterialen leverancier
- Brandhoutleverancier
- Houtleverancier
- Hoveniersbenodigdheden winkel
- Multiplexleverancier
Over Mill Timber Direct
Geschreven door het bedrijf
A little history...Mill Timber Direct was established as a sawmill outlet store in 2016 in Croespenmaen near Crumlin in South Wales. In 2023, the store was re-modelled as a Mon Timber branch, to introduce new products and services offered by timber specialists Mon Timber (already well-established in Newport and Cardiff), to the local Crumlin and Valleys area. Our Crumlin branch is still located right next door to a sawmill, so we can supply timber directly from the mill.
Mill Timber Direct is now the online store for Mon Timber and with branches in Cardiff, Crumlin and Newport we can deliver across South Wales, the South West of England and nationally across the U.K.
Open to both trade and the public we supply a range of high quality timber and building materials:
- Fencing timber: featheredge boards, fence panels, fencing accessories etc.
- Wooden garden gates, handmade in Cornwall
- Garden sleepers including reclaimed sleepers and oak sleepers
- Timber decking and decking accessories
- Handcrafted, heavy duty garden furniture
- Sawn timber in a range of sizes for construction, landscaping & DIY projects
- Claddings
- Mouldings, skirtings, architraves
- Graded timber carcassing
- Timber sheet material / timber panels: OSB, plywood, MDF, chipboard
- Hardwoods
- Building accessories: hardware, fixings, hand tools & essentials
Our delivery areas include: Crumlin, Caerphilly, Merthyr Tydfil, Pontypool, Cwmbran, Newport, Cardiff, Bridgend, Port Talbot, Swansea, Brecon, Monmouth, Abergavenny, Chepstow, Swansea, Llanelli, Llandovery, Builth Wells, Hay-on-Wye, Hereford, Ross-on -Wye, Forest of Dean, Gloucester, Cheltenham, Cirencester, Malmesbury, Bristol, Keynsham, Portishead, Weston-Super-Mare, Burnham-on-Sea, and nationally across the U.K.
You can get great timber, building materials and landscaping products delivered right to your door, and you are most welcome to collect your order from our branches in Cardiff (Hadfield Road), Crumlin (Croespenmaen) and Newport (Alexandra Docks).
Contactgegevens
Croespenmaen Estate, Croespenmaen, NP11 3AG, Crumlin, Verenigd Koninkrijk
- 01633 745 125
- support@milltimberdirect.co.uk
- milltimberdirect.co.uk
4,7
Uitstekend
554 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Delivered within timescale
Delivered within timescale. Driver extremely helpful and reasonably priced timber
21 juni 2025
Antwoord van Mill Timber Direct
Thank you for your kind words. It is always a pleasure to receive comments like this. Hope to see you again soon. Mill Timber Direct
Antwoord van Mill Timber Direct
Hi Sophie, thank you for taking the time to give us such a lovely review. I will let our Cardiff branch know. All the best, Mill Timber Direct.
Great company …
Great company amazing service really helped me out when I got stuck in a pickle highly recommend
1 juni 2025
Antwoord van Mill Timber Direct
Hi. Glad you were happy with your order and customer service provided. Thank you and take care. Mill Timber Direct
Excellent customer service
Excellent customer service, delivered with care, delivered according to access request to the back garden.
31 mei 2025
Antwoord van Mill Timber Direct
That's good to hear Domanic, thank you. Enjoy your day, Mill Timber Direct
Almost five star but a lot off the…
Almost five star but a lot off the batten was snapped in multiple locations and couldn’t used but I not one to moan as I ordered extra to cover this but it’s a great service and fast delivery would highly recommend
18 juni 2025
Antwoord van Mill Timber Direct
Hi Paul, thank you for your feedback. If you do have any lengths that are damaged and you wish to be replaced, please let us know. Kind Regards, Mill Timber Direct
I've been buying quality wood and…
I've been buying quality wood and fixings from here for years, no place better, friendly staff and a good price for good timber.
What's not to like?.
17 juni 2025
Antwoord van Mill Timber Direct
Hello Stuart. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct
Great service at a great price
Ordered Monday night and delivered first thing Friday morning. Driver was great and carried everything onto the front garden. Much cheaper than the likes of B&Q and Wickes and a good bit cheaper than the local builders merchants. Timber is of good quality and had no problems when it came to working with it. Highly recommend and will be using them again.
16 juni 2025
Antwoord van Mill Timber Direct
Hi Dale, thank you for such positive feedback! It really is fantastic to hear and I will pass your comments on to the Newport branch who fulfilled your order. Kind Regards, Mill Timber Direct.
friendly and good service
27 mei 2025
Antwoord van Mill Timber Direct
Thank you for taking the time to leave your review; you were served by our Mon Timber Newport branch and I'll pass on your great feedback. Mill Timber Direct
Competitive prices and delivered on time
29 mei 2025
Antwoord van Mill Timber Direct
Thank you for the feedback Ann! It's much appreciated.
quick delivery ,helpful driver,
quick delivery ,helpful driver,
one item ,handrail 'not same as picture'
one 100 x 100 post quite damaged but will use
one decking plank maybe 2nd rate
6 juni 2025
Antwoord van Mill Timber Direct
Hi David. We do apologise for any issues you had with the timber you ordered. If you do have any issues with the quality of the products in the future, please let the branch know and they can look to replace any unsuitable lengths. Apologies for any inconvenience this may have caused. Regards Mill Timber Direct
Antwoord van Mill Timber Direct
Thank you for taking the time to review us Jickson, it's much appreciated.
Antwoord van Mill Timber Direct
That's great to hear! Thank you very much for reviewing us and we hope to see you again soon.
Antwoord van Mill Timber Direct
Thank you for taking the time to review us, it's much appreciated. Have a great day!
Antwoord van Mill Timber Direct
Thank you for the feedback Gary! It's much appreciated.
Antwoord van Mill Timber Direct
Thank you for leaving such positive feedback - your order was fulfilled by our Crumlin branch and I will pass on your comments. Have a great day!
Antwoord van Mill Timber Direct
Thank you Steve, that's great to hear! Enjoy your day and we hope to see you again soon.
Fantastic Customer Service
Fantastic Customer Service, Friendly delivery driver and great value service.
Value for money,
30 mei 2025
Review zonder uitnodiging
Antwoord van Mill Timber Direct
Thank you for taking the time to review us Leeann, it's much appreciated.
Antwoord van Mill Timber Direct
Thank you for the great feedback Nick and we hope to see you again soon!
Good prices and service
9 maart 2025
Antwoord van Mill Timber Direct
Thank you for taking the time to review us, it's much appreciated. Have a great day!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.