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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Horrible customer service. In August, I placed an order for a purse liner. I immediately realized it was the wrong size and tried to cancel the order. They didn’t let me cancel! They said it had t... Toon meer

Beoordeeld met 2 van de 5 sterren

Order placed on December 7th, now, 7 days later, there is NO update on when the items are arriving. Have emailed twice, no response. The tracking info just says that shipping label was created 4 days... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

ordered something on 5 December absolutely no confirmation email received. I emailed asking when it’s being shipped and they responded “we’ll let you know” - No estimate, nothing. I then asked for an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Like most of the other reviews, I was surprised when shipping originated in China rather than the US, despite the US address on their site. Shipping took a few weeks, but eventually the item arrived... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online marktplaats

Geschreven door het bedrijf

Your home is where you spend a great deal of time, winding down and making memories. Let us help you in making it more comfortable without breaking the bank! We're committed to bringing you decor that resonates with your personal style and brings a sense of warmth and joy to your everyday life.


Contactgegevens

2,1

Slecht

TrustScore 2 uit 5

70 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 68% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 1 van de 5 sterren

Horrible customer service

Horrible customer service. In August, I placed an order for a purse liner. I immediately realized it was the wrong size and tried to cancel the order. They didn’t let me cancel! They said it had to be shipped and then I would have to return it. It was the same day, not more than 30 minutes after ordering. When it was delivered, I was lazy and just threw it away and will NEVER order from them again. Warning to all! If you’re not completely sure of the product when ordering, don’t buy from Miravique, because you may certainly regret it.

20 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This website is a scam that ships crap from china with no return policy

The items that you order from this website come from China. It will take at least two weeks+ to get to you, and there is no tracking information provided. When your item does show up, it will likely be low quality. I went to return my item, and they said that I will have to pay return shipping and customs. This is NOT shown on the return policy on their website. I went to UPS to get a quote and they quoted me around $150 for the size of my parcel. So, no, they do not have a return policy. That return price doesn't make the return make sense. But don't worry about trying to order from them anyway, because conveniently, ever since my order was placed, they are having "website difficulty" and their website doesn't even exist anymore. I'm guessing this scam business is finally shutting down. My order number was:#MV473369 on December 5, 2025.

5 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Company is a scam, do not buy

My product supposedly left New Jersey 15 days ago, for delivery to Manhattan. At some point in the past week, the tracking link broke and will not load. The company is a scam, avoid at all costs. Still trying to get a refund.

18 december 2025
Review zonder uitnodiging
Logo Miravique

Antwoord van Miravique

Dear Lily,
Thanks for reaching out. We’re currently experiencing technical issues with our website and email system, but your order is NOT affected and is still being processed normally.

We are not scamming anyone. Please email us at miraviquestore@gmail.com with your order number and we’ll assist you right away.

Your order will be delivered, guaranteed.

Best regards,
Miravique Support

Beoordeeld met 1 van de 5 sterren

Absolute scam

Absolute scam. I didn't do any research before purchasing for black friday and I received my item today and it came from China and is 100% fake. The item I ordered was a set of utensils by SABRE Paris. I tried emailing and the email bounces back and their website is now shut down!

17 december 2025
Review zonder uitnodiging
Logo Miravique

Antwoord van Miravique

Dear Customer,

We’re currently facing technical issues with our website and primary email, but this is not affecting any after-sales support.

Please reach us directly at miraviquestore@gmail.com
with your order number and a few photos of what you received (including any packaging/labels). Our team will review it right away and help you with a resolution.

Thank you for your patience.

Beoordeeld met 1 van de 5 sterren

The biggest scam company ever existed…

The biggest scam company ever existed on this planet buyers be aware don't deal with them once they get your money no refunds no returns

15 december 2025
Review zonder uitnodiging
Logo Miravique

Antwoord van Miravique

Dear Dr. Tarabein,

We are currently experiencing temporary technical issues with our website and email system, which has affected communication but does not affect order fulfillment or refunds. We do not withhold refunds or returns.

To allow us to investigate and resolve this properly, please contact us at miraviquestore@gmail.com with your order number. Our team will assist you directly. Any valid issue will be resolved in accordance with our policies.

Thank you.

Beoordeeld met 1 van de 5 sterren

ordered something on 5 December…

ordered something on 5 December absolutely no confirmation email received. I emailed asking when it’s being shipped and they responded “we’ll let you know” - No estimate, nothing. I then asked for an estimate and got no response. SCAM!

5 december 2025
Review zonder uitnodiging
Logo Miravique

Antwoord van Miravique

Hi,
We’re unable to identify this order based on the name “pa” provided on Trustpilot.

We’re sorry for the confusion and frustration caused. We are currently experiencing temporary technical issues with our website and email system, which has affected confirmation emails and response times.

Please be assured that your order is NOT affected and is still being processed. We are a legitimate business and not a scam.

Kindly contact us at miraviquestore@gmail.com with your order number, and our team will assist you directly. Your order will be delivered, guaranteed.

Thank you for your patience.

Beoordeeld met 1 van de 5 sterren

I was scammed

I was scammed. I ordered 2 urn fillers. I recd a fee clippings from a tree. They are not refunding my money at this point.

4 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible customer service

Terrible customer service. I bought an item and it was not as expected (sand blaster attachment for a pressure washer and did not have the 1/4" quick connect it showed in pictures). I have been calling and emailing for 2 weeks with no response

11 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Beware

Order MV468446. I ordered a glass pitcher which took weeks to arrive. When it finally did, it was so ridiculously packaged with a thin layer of small bubble wrap and in a soft envelope. Needless to say, it was shattered. Multiple attempts have been made to request and be granted a refund, but to no avail, per their website. Beware of this company.
Kim Moore

16 oktober 2025
Review zonder uitnodiging
Logo Miravique

Antwoord van Miravique

Hi there,

We’re sorry to hear about your experience. Unfortunately, we can’t locate any order under the anonymous name “Consumer.” We always issue a full refund or replacement for any item that arrives broken, but to assist you, we’ll need to identify your order.

Please reach out to us directly at contact@miravique.com
with your order number and a photo of the damaged item, and we’ll take care of it right away.

Thank you for your understanding.

Beoordeeld met 1 van de 5 sterren

Had to fight for a refund through my…

Had to fight for a refund through my bank . Product came damaged , did not represent quality on website and only received responses from AI . Also , kept being told I needed to contact another provider and when I did that provided referred me back to Miravique. I think the whole website is a scam ! Don’t order

5 november 2025
Review zonder uitnodiging
Logo Miravique

Antwoord van Miravique

Hi Grace, we’ve carefully checked our records and haven’t found any prior communication from you.

We’ve just sent you an email.

Please check your inbox (and spam folder) so we can resolve this right away.

We absolutely offer free refunds in cases like this and want to make things right for you. Could you please confirm who you previously contacted? It’s possible there’s been a mix-up or impersonation, as all our customer service is handled by real team members . We do not use AI bots.

Thank you for giving us a chance to clarify this and assist you directly.

— The Miravique Support Team

Beoordeeld met 1 van de 5 sterren

Buyers Beware

My expensive dish rack came damaged, with the base and a wire being cracked off and broken. After seeing the quality and how thin the wires are I decided that I didn't want the item replaced but wanted a full refund. I have had 10 e-mail exchanges with Miravique and they are saying they can’t give a full refund, but it went from an offer of 50 to 75 %. I am having to barter with them over a broken item. They stated, “We have reviewed your request, and while we do acknowledge the damage to the item, our current policy is to issue a 50% refund due to the extent of the damage being less than expected for a full refund.” What does that even mean? It is broken in 2 places! Very disappointing quality and customer service. I would not recommend purchasing from this company.

25 oktober 2025
Review zonder uitnodiging
Logo Miravique

Antwoord van Miravique

We’re truly sorry for the misunderstanding, Bradley. Based on the photos we received, the item appeared to have minor transport-related damage while remaining fully functional, so our team initially offered a 75% refund, which we believed was fair at the time. We now understand that you had already purchased a replacement elsewhere and preferred a full refund instead.

We’ve since issued a full refund to fully resolve your request. We sincerely regret the frustration this caused and appreciate your feedback, which helps us continue improving our communication and service.

Beoordeeld met 1 van de 5 sterren

PURCHASED A CLOCK ONLINE

PURCHASED A CLOCK ONLINE. IT CAME UNASSEMBLED WITH NO INSTRUCTIONS. THE COMPANY CLAIMES TO HAVE A FAIR RETURN POLICY. THEY OFFED ME A 22.50 CREDIT ON A $150.. CLOCK THAT HAS NEVER WORKED.
NEVER RETURNS PHONE CALL. JUST E-MAIL;S WITH NO RESOLUTION. VERY DISSAPPOINTED !

4 oktober 2025
Review zonder uitnodiging
Logo Miravique

Antwoord van Miravique

Hi Robert. We’re sorry to hear about your experience. We understand how frustrating that must have been. The clock was shipped new and unassembled, and we offered a partial refund at the time to help resolve the issue. We’ve since refunded the order in full. If you haven’t seen it reflected yet, please reach out to our support team so we can confirm the refund details for you.

Beoordeeld met 1 van de 5 sterren

I ordered a waste bin back in…

I ordered a waste bin back in September. I had a tracking number that showed the truck just dropped off the face of the earth. I was told several times, “ they were so sorry” and would look into it. I still don’t have my product. I requested a refund also. I also called. No response.

18 september 2025
Review zonder uitnodiging
Logo Miravique

Antwoord van Miravique

Hi Karin,

We’re truly sorry for the delay and the frustration this has caused. Your order got held up at customs, which was unfortunately beyond our control.

We completely understand how inconvenient this situation has been — we were waiting for an official update from customs before taking the next step, and those responses don’t always come through immediately.

We’ve gone ahead and issued you a full refund already, so you don’t need to take any further action on your end. Please allow a few business days for the refund to appear in your account, depending on your payment provider.

Thank you for your patience and understanding.

Beoordeeld met 2 van de 5 sterren

No communication feels like a scam

No communication feels like a scam
Still waiting for my. Order

15 september 2025
Review zonder uitnodiging
Logo Miravique

Antwoord van Miravique

Hi Hani,

We couldn’t find any customer, order, or email under the name you provided. Please reach out to us directly with your order number, and we’ll be happy to assist you.

Our support team responds Monday to Saturday within 24 hours, so we’ll make sure to help you as quickly as possible.

Thank you for your understanding!

Beoordeeld met 5 van de 5 sterren

Speedy response to broken clock

The clock I ordered arrived in the mail broken and I took a photo of it and sent it to Customer Service and they resolved it very quickly by sending me a new clock! Very impressed.

4 september 2025
Review zonder uitnodiging
Logo Miravique

Antwoord van Miravique

Hi Julie,

Thank you so much for taking the time to share your experience! Your kind words mean a lot, and we truly appreciate your patience and understanding.

Enjoy your new clock, and please don’t hesitate to reach out if you ever need anything else!

Warm regards

Beoordeeld met 3 van de 5 sterren

Less than ideal experience

Less than ideal experience. This company gave me the run around for a month. I did receive a full refund finally so I am charging my initial one star review. I ordered a " matte gold" vanity mirror and received a bright shiny gold one which looks so cheap and it took way too long. I initiated a return and they kept sending me multiple messages saying I should keep the item and they will refund 25% of the total amount. Their responses were terribly slow - almost 3 to 4 days for each response. But ultimately after explaining how misled I was and many back and forth they did honor the return policy. So just double check as soon as you receive your product.

28 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Product quality - fulfillment - and communication.

My experience was what most reviewers are saying . . . that I was unhappy with my experience overall. The initial delivery time was long with no updates on my orders.
The product was supposed to be "water-proof" , but upon use, it leaked and then rusted. When I returned the product for a replacement, they shipped me an entirely "wrong" product.
They only good experience was the online customer support person, Lyn. Although the entire process resulted in a monetary reimbursement, it took two (2) months from beginning to end. I don't think I would have received a refund if it had no been for Lyn's help.

10 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered shower no drill shampoo holder

Ordered shower no drill shampoo holder. Very cheap and poor quality item. So light and flimsy aluminum. Was bent on arrival. Partly due to extremely poor quality. Terrible product. Would return, but suspect that may not go well. Shipped from China. Hope this helps others

4 augustus 2025
Review zonder uitnodiging
Logo Miravique

Antwoord van Miravique

Hello Julio,

We’ve searched our system and cannot find any order under your name, and we have not received any emails from you regarding this matter. We have already requested your order details through Trustpilot so we can properly investigate, but without them, we are unable to confirm your purchase or address the concerns you raised.

We take product quality very seriously and are happy to resolve any issues for verified orders. Please reach out to us directly with your order number and email so we can assist you and find a suitable solution.

Beoordeeld met 1 van de 5 sterren

don’t be fooled by the Wyoming address

don’t be fooled by the Wyoming address! I bought Glass pictures and they are very flimsy. I wanted to return them. I’m supposed to send them back to China.🙃
As of yet, they haven’t said they would just issue me a refund. Their response was just send them back. I would not deal with them again especially because the product was so lightweight and cheap.

5 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ghost Company.......

Ordered July 28th 2025 no update and still no package, no tracking updates, response time is 3 days later and still nothing substantial to tell me I have a package on the way , but this company has my money.

30 juli 2025
Review zonder uitnodiging
Logo Miravique

Antwoord van Miravique

Hello Anthony,

We’ve requested your order details through Trustpilot so we can look into this for you, but we haven’t received a response. Unfortunately, we can’t identify your order with just the name “Anthony.”

We also noticed that this review was posted only 5 days after you placed your order, which is within our normal processing and shipping timeframe. We’re unsure why you would label us a “ghost company,” but we can assure you we are a legitimate business and your order is most likely on the way.

If you can provide your order number or the email used for purchase, we’ll be happy to check the status for you.

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