Been ordering from this small independent company for years watching them grow. Every season brings new flavour to their designs which always feel fresh and ahead of the fashion curve. Never had issu... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I really liked the item that i purchased however it came a little small, regardless still a great product.
So excited to finally get these wonderful items, been surprised with M size, a bit small for me but it's not a problem cuz my gf loves it. Next year will order L size hoodie and smth else. 10% disco... Toon meer
Bedrijf heeft geantwoord
I needed to change my delivery address so I have sent them a message - no response to email, I had to chase them on instagram to get a response. When order arrived I found out that the clothes are too... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
if you have an issue with an order PLEASE contact us BEFORE leaving a review, please email or call using the contact info below!
Contactgegevens
Halas Industrial Estate, Forge Lane, B62 8EB, Birmingham, Verenigd Koninkrijk
- 0121 550 7137
- info@miseryworldwide.com
- miseryworldwide.com
3,1
Gemiddeld
169 reviews
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Super good quality clothes
Super good quality clothes! There was a slight mix up with the order but instantly got it fixed and a lovely phone call to explain everything and got the items I purchased in the same week! Would 100% recommend!
26 december 2021
Review zonder uitnodiging
Antwoord van Misery Worldwide Limited
Hey Chris, glad we got everything sorted out for you in quick time! Appreciate the support massively. Thanks, Dan - MW
Great brand and quality
26 december 2021
Review zonder uitnodiging
Antwoord van Misery Worldwide Limited
AYYYY thanks David, appreciate you! - Dan, MW
Nice quality and good price's
26 december 2021
Review zonder uitnodiging
Antwoord van Misery Worldwide Limited
Cheers Jordan, thanks for supportin' - Dan, MW
Love it
So excited to finally get these wonderful items, been surprised with M size, a bit small for me but it's not a problem cuz my gf loves it. Next year will order L size hoodie and smth else.
10% discount for new buyers also nice. Parcel tracked easily, delivery from UK to Ukraine post office 28-31 days.
Highly recommend 🖤
25 december 2021
Antwoord van Misery Worldwide Limited
Hey Bohdan! Sorry to hear the sizing wasn't as expected but glad you love the products and will continue to support! You guys keep us going, have a great holiday season! Thanks! - Dan, MW
Worst company ever
Worst company ever! DO NOT order - Dan has sent the wrong hoodie and was later very rude about it and took ages to send out the correct one, also refused to provide shipping label. When I shipped out the incorrect version of the hoodie, I was refused the refund of the packaging costs. If you would like to see how bad this customer service is, ask me for my instagram and I will show you all pieces of evidence to hopefully prevent you from using this joke of a service!
23 december 2021
Review zonder uitnodiging
Antwoord van Misery Worldwide Limited
Hi Milosz, I'm not sure I understand your attempted anger towards me. OK, so we accidentally shipped you the wrong product during our busiest time of the year. We apologised and made a plan of action to fix the situation. Mistakes do happen. I thought I'd rectified the situation by sending you a replacement & refunding your return postage costs? I think you're just a little upset because I wouldn't accept your demand to refund the cost of the mail bag you purchased to send the item back in. Most people just tape up the bag it came in, use a carrier bag, trash bag, whatever.. but yeah, by law we don't have to cover these costs, only the postage itself. anyone can see from our other reviews that when we do f up, we put it right as soon as we can, so after having done that for you, even with a follow up email to see if i could help in any other way, to see this 'review' is disappointing to say the least. Happy Holidays! - Dan, MW
Great contact from company
Great contact from company, had a postal issue with delivery that was rectified well and I was kept up to date frequently with necessary changes.
Absolutely stellar quality item (as always). Kudos to Misery for putting up with my frequent emails very professional would buy from them again in a heartbeat
22 december 2021
Antwoord van Misery Worldwide Limited
Hey Dan! No drama at all, glad we got you sorted. Appreciate the support! Happy Holidays - Dan MW
Fantastic service
Fantastic service, un4tunately I ordered the wrong size n Dan couldn't have been more helpful sorting a refund out.i will absolutely definitely use Misery again in the new year. Its so refreshing 2 find a company where u deal with humanity rather than a computer 🖥 I do not hesitate recommending Misery 2 any1. Brilliant
2 december 2021
Antwoord van Misery Worldwide Limited
Thanks Gary! Was a shame about the sizing issue! Happy Holidays - Dan MW
Great Customer Service
Had a mix-up where the wrong product was shipped to me, Misery responded to my email really quickly and sent what I actually ordered without any additional charge. The clothes got here quick and fit great. Thank you!
17 november 2021
Antwoord van Misery Worldwide Limited
Cheers Sylvia, glad we got the incorrect item issue sorted quickly for you! We appreciate the review & your support! Have a great holiday season! Thanks again - Dan, MW
didnt even receive my order and sent a…
didnt even receive my order and sent a complaint and was entirely ignored. terrible service.
15 november 2021
Antwoord van Misery Worldwide Limited
Daniel, did these socks turn up in the end? Tried to contact you with no luck. Please let me know as I noticed your address is Student Accommodation which can sometimes be an issue. Thanks - Dan, MW
I received the wrong item
Wonderful experience with this company. I was shipped the wrong item and the representative I contacted took immediate action, and remained in touch despite the fact they are understaffed and overwhelmed. I will be receiving the correct item and was allowed to keep the one sent by mistake. The items are high quality and my husband and I absolutely love them. The socks and underwear fit perfectly, they're comfortable, and well printed. Thank you so much♡
13 november 2021
Antwoord van Misery Worldwide Limited
Hey Catherine! thanks so much for the review. So glad we managed to get the incorrect item issue sorted for you promptly. & thanks for your kind words on the products themselves! Have a great holiday season! Thanks again - Dan, MW
Honestly I had a perfect experience…
Honestly I had a perfect experience with this company - ordered 2 shirts and a beanie. Beanie came separately a few days later, beautiful items. Absolutely fantastic brand! :)
25 oktober 2021
Review zonder uitnodiging
Antwoord van Misery Worldwide Limited
Hey Sadie! Glad you're happy with our products! Thanks for the kind words - MW
disappointed
ordered the grey wash rhinestone hoodie and received the black one instead which had loads of rhinestones missing. emailed the company to tell them about it and the owner called me to tell me that he would send me the grey one i wanted for free. that was almost 2 weeks ago and haven’t received anything. quite disappointed as i was really excited to wear the hoodie.
24 oktober 2021
Its been over a month and I haven’t…
Its been over a month and I haven’t received my stuff, in Central London. I could get a parcel from anywhere in the world in half this. I have also emailed about a replacement of one of the items (which did arrive earlier) and never received a response.
17 oktober 2021
Very happy with the quick response to…
Very happy with the quick response to my concern regarding the order.Much appreciated!
7 oktober 2021
Review zonder uitnodiging
Antwoord van Misery Worldwide Limited
Cheers Raf! Glad we got that sorted for you! - MW
nice guy works hard quick delivery
1 oktober 2021
Antwoord van Misery Worldwide Limited
Thank you Kaamil! Appreciate your support - MW
Antwoord van Misery Worldwide Limited
hey al thanks for your feedback! glad you like the quality of the products. regarding order times, the brand is only one person currently, so your patience on this is appreciated :) I do strive to constantly improve on the service we provide so your comments are definitely taken into consideration here in order to speed up order & delivery times.
Producto de calidad y todo facilidades
Producto de calidad y todo facilidades.
Buena tienda y recomendable
11 september 2021
Antwoord van Misery Worldwide Limited
muchas gracias por su compra y amables palabras. Nos alegra que le guste nuestro productos! - MW
Antwoord van Misery Worldwide Limited
Hey Jesse, we appreciate the feedback, kiitos! - MW
Highly recommended!
T-Shirt great quality and delivery time!
Bag took longer to deliver but great response times from staff concerning the item!
6 september 2021
Review zonder uitnodiging
Antwoord van Misery Worldwide Limited
Hey Scott! Glad you like the tee & happy we could help! Thank you! - MW
Punk trousers
Such a mad company !! I won some punk trousers off them and I couldn’t fault the delivery and quality of them too ! Absolutely adore them ❤️🔥
10 augustus 2021
Antwoord van Misery Worldwide Limited
Thanks Abbie, great to hear your feedback! - MW
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