Non existent customer service. Took over a month to receive my order. Reached out twice during this period of time to inquire about the delay and received no response. Once my order finally arrived, i... Toon meer
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Lees wat reviewers zeggen
El envío fue en tiempo y forma, las fragancias huelen y duran como las originales y eso habla de su compromiso con el cliente, altamente recomendable, voy a volver a comprar. El atomizador de 10ml es... Toon meer
This is an update to my review of MixPerfume. I had received the wrong perfume and was having trouble reaching them. They did get in touch with me to resolve the situation. They do provide a great pro... Toon meer
I found Mix Perfume when I needed a small amount of my favorite perfume to tide me over till my birthday in May, and it was so inexpensive that I ordered a small amount of another perfume that I’d tri... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MixPerfume offers a comprehensive range of genuine fragrance samples, ensuring a 100% authenticity guarantee, all available from a remarkably affordable price point of as little as 99¢. Discover your ideal scent today and conveniently place an order for a full-size bottle at an exceptionally competitive rate, accompanied by complimentary shipping services.
Contactgegevens
Verenigde Staten
- info@mixperfume.com
- mixperfume.com
4,0
Goed
123 reviews
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Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Presentation and delivery time and variety…
Presentation and delivery time were suprisingly good.. and i was unable to get bond dubai ruby red in travel size from any of the other companies
1 maart 2024
Review zonder uitnodiging
Antwoord van Mixperfume
Hi,
We're pleased to hear you were impressed with our delivery and variety, especially finding items not available elsewhere. Thank you for your feedback, and we look forward to providing you with more unique fragrances in the future.
Best regards,
Mixperfume Customer Support
A wide variety of fragrance
The photo makes you think you're getting a small bottle and the big bottle. When you get your order there's an empty space in the box.
I think your advertisement should be different so you know what to expect.
5 maart 2024
Review zonder uitnodiging
Antwoord van Mixperfume
Hi Lathie,
Thank you for your feedback. We apologize for any confusion caused by our packaging. Your comments are invaluable, and we're committed to making continuous improvements to ensure our product presentation is clear and meets your expectations.
Best regards,
Mixperfume Customer Support
One bottle out of two was empty
One bottle out of two was empty. I emailed customer service and sent pictures and still haven’t heard anything a a month later….
18 februari 2024
Review zonder uitnodiging
Antwoord van Mixperfume
Hello Chassidy,
We sincerely apologize for the initial inconvenience with your order. To resolve this, we dispatched a replacement to you ensuring you received the complete order you expected.
We appreciate your understanding and patience throughout this process. Thank you for being a valued customer. If there are any further issues or additional assistance needed, please feel free to contact us.
Warm regards,
Mixperfume Customer Support
I love the perfume I received
I love the perfume I received! It arrived quickly too!
19 februari 2024
Antwoord van Mixperfume
Hi Debbie,
We're thrilled to know you loved the perfume and appreciated the quick delivery. Thank you for choosing Mix Perfume and for your positive feedback.
Best regards,
Mixperfume Customer Support
Original fragrances and they arrived…
Original fragrances and they arrived early.
1 februari 2024
Review zonder uitnodiging
Antwoord van Mixperfume
Hi,
Thank you for your feedback on the originality and timeliness of our fragrances. We're glad to meet your expectations and look forward to your next order.
Best regards,
Mixperfume Customer Support
Fast delivery great product all be back…
Fast delivery great product all be back thanks.
8 februari 2024
Review zonder uitnodiging
Antwoord van Mixperfume
Hi,
Thank you for acknowledging our fast delivery and product quality. We're thrilled to hear you’ll be back and look forward to serving you again soon.
Best regards,
Mixperfume Customer Support
Delivery of product was good
Delivery of product was good. The issue I had was the writing on the bottle was not legible. It would help if the print was clearer. The ink was to light.
1 februari 2024
Review zonder uitnodiging
Antwoord van Mixperfume
Hello Brenda,
We apologize for the legibility issue on the bottle. Your feedback is important, and we'll look into improving the clarity of our labeling. Thank you for bringing this to our attention.
Best regards,
Mixperfume Customer Support
Antwoord van Mixperfume
Hi Cherie,
"Love it in bunches!"—what a wonderful compliment! We're so glad you enjoyed your experience with us. Thank you for your enthusiastic review.
Best regards,
Mixperfume Customer Support
Good service and fast shipping
2 februari 2024
Review zonder uitnodiging
Antwoord van Mixperfume
Hello Magda,
Thank you for your kind words and positive feedback! We're thrilled to hear you were pleased with our service and the quick shipping. We strive to maintain this level of service and look forward to serving you again soon.
Best regards,
Mixperfume Customer Support
Love
Received all of my 2ML samples timely and love all of my choices! Great company!
26 januari 2024
Review zonder uitnodiging
Antwoord van Mixperfume
Much Love for Your Feedback!
Your feedback brightened our day! Happy to hear your samples arrived on time, and you're loving the choices. Whenever you're ready for more fragrance adventures, we're here!
Cheers,
Mixperfume Customer Support
Not what I expected don’t smell like…
Not what I expected don’t smell like coco by Chanel
26 januari 2024
Review zonder uitnodiging
Antwoord van Mixperfume
Your Satisfaction Matters - Mixperfume
Dear Littie Moore,
We appreciate your feedback and regret any disappointment. We're dedicated to 100% satisfaction and have attempted to contact you via email to better understand your concerns. Your experience matters to us, and we're committed to making it right. Please check your inbox or contact our support directly at info@mixperfume.com
Thank you!
Best regards,
Isabella Grace
Mixperfume Customer Support
This is the second time purchasing from…
This is the second time purchasing from Mix Perfume the prices are reasonable in comparison to other websites I've seen and I like that you can also purchase sample sizes so you can try them before committing to a larger size. They arrived pretty quickly both times and the packaging is beautiful.
20 januari 2024
Review zonder uitnodiging
Antwoord van Mixperfume
Mixperfume Appreciates Your Loyalty!
Thanks for choosing Mixperfume again! Your satisfaction is our priority. We're thrilled you like our prices, sample options, and speedy delivery. Until next time!
Mixperfume Customer Support
Nice experience
I received my order in a timely manner, and the packaging kept it safe through transit. I ordered a small sample size to test out a recommended fragrance that I saw online for fragrance reviews. I have no experience with this perfume, so hopefully I was sent the right one.
8 januari 2024
Review zonder uitnodiging
Antwoord van Mixperfume
Thanks for Sharing Your Experience!
Thanks for sharing your experience! We're thrilled to hear your order arrived on time and safely. If you ever need assistance or have questions about the fragrance you received, feel free to reach out. We're here to ensure your scent journey is fantastic!
Cheers,
Mixperfume Customer Support
Awesome customer service
Company sent the wrong cologne, I emailed them and they sent me a free order of the original cologne I wanted and ALSO refunded my money from my initial order AND gave me a 20% coupon for the inconvenience. Cologne store for years to come! Customer service is so helpful and responded quick!
10 januari 2024
Review zonder uitnodiging
Antwoord van Mixperfume
Gratitude for Your Feedback!
Thanks a ton for your positive feedback! We're happy to have sorted out the cologne issue. If you have more scent desires or need assistance, we're here for you!
Cheers,
Mixperfume Customer Support
Good, but concerned
Great website. great deals. great samples. The only issue I have is that I am almost certain they sent me the wrong fragrance. I ordered parfums de marly sedley but I believe I have received parfums de marly layton instead.
27 december 2023
Review zonder uitnodiging
Antwoord van Mixperfume
Your Satisfaction Matters to Us - Mixperfume
Dear Luke Domingue,
Your satisfaction is our top priority. We're thrilled to have swiftly resolved the fragrance mix-up by sending a complimentary upgraded travel size atomizer of Parfums de Marly Sedley. We are committed to 100% customer satisfaction, our dedicated support team is at your service.
Best regards,
Isabella Grace
Mixperfume Customer Support
Bought a perfume. Went OK
Bought a perfume, got on time. The website is very easy to navigate. Thanks
12 december 2023
Review zonder uitnodiging
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