Mobiworkx Reviews 

153
•
TrustScore 2 uit 5

2,2

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Beoordeeld met 1 van de 5 sterren

WHO EVER CAME WITH THE IDEA TO UPDATE THE WEBSITE HAS TOTALLY MESSED IT UP BEYOND REPAIR!TO LOGIN PAGE IS BROKEN, IF YOU MANAGED TO LOGIN MORE THAN 5 SURVEYS APPEARS WHICH ALL OF THEM HAD ALREADY CLOS... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The biggest issue Mobiworkx has is the surveys that have an error after completion. The worse part is with their customer care they NEVER EVER take responsibility for these errors. This company is ser... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had some technical difficulty, they replies w instructions to reset password, but the OTP pin never came via SMS and when asked to resend said am out of chances. I mailed the help desk got the usual... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

At first everything was good until they introduced an Afrikaans survey and its been annoying since cause progress has slowed down in surveys and they always bring it back and it's annoying and really... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Marktonderzoeker
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Over Mobiworkx

Geschreven door het bedrijf

Making money online starts NOW! Get rewarded for providing your thoughts on products and services you use on an everyday basis. It only takes a few minutes and it’s online so you can do it just about anywhere!

Sign-up is completely FREE!

SURVEYS

Complete surveys and get paid for sharing your feedback on products and brands we all know and love.

We will send you an invitation when surveys that pay are available. Click on the link within to start a survey.

Sign-in to your member account to view your available surveys.

Take care to provide thoughtful answers and make sure you complete the entire survey.

REWARDS

After each survey you will be rewarded with the advertised monetary amount. Your money is to be accumulated and can be redeemed for a variety of rewards e.g. airtime, gift cards, PayPal etc.


Contactgegevens

2,2

Slecht

TrustScore 2 uit 5

153 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,2

Alle reviews

(153)

46 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

I have been a happy member of…

I have been a happy member of morbiworkx for a long time now.However,I'm a little worried at the rate at which they send out payouts. In the past it never took too long but nowadays it takes up to a week.Kindly morbiworkx check on that!

9 oktober 2024
Review zonder uitnodiging
Logo Mobiworkx

Antwoord van Mobiworkx

We appreciate your feedback.  Hearing about your experience helps us learn and improve ourselves.

Beoordeeld met 1 van de 5 sterren

i redeemed my points for airtime on the 04th of septmber but nothing received

i redeemed my points for airtime on the 04/09/2024 and to date i have not received my airtime, what a disappoitement!!! i'm also participating in other surveys and i redeem my points and it takes 2 days to be refunde.. it's been a month since i've been waiting for my airtime.. what is going on seems like a scam!!!!

Thank you Mobiworkx i got my airtime, this is how i know you guys!! Thank you

this is the ticket number: 93213

4 september 2024
Review zonder uitnodiging
Logo Mobiworkx

Antwoord van Mobiworkx

Hearing from you helps us grow in the right direction and learn from our mistakes. Thank you for taking the time to provide your feedback!

Beoordeeld met 4 van de 5 sterren

COMPLAIN ON REWARD REDEMPTION

I have been trying to redeem my credit and MobiWorkx has been refunding my rewards back to into my account. Will like to know what is happening, why is my phone number not been credited . This just repeated itself today 17/09/2024. How can this be rectified

My Airtime has been credited to my phone, thanks MobiWorkx for the prompt response

17 september 2024
Review zonder uitnodiging
Logo Mobiworkx

Antwoord van Mobiworkx

We appreciate your feedback and kind words.  So glad we were able to help!

Beoordeeld met 5 van de 5 sterren

I have been a panelist for years…

I have been a panelist for years without any issue regarding surveys or payout. But in 2024,i seem unable to redeem my payout request of airtime. On 24/05/2024,my payout was not sent nor was my account refunded. Several attempts were made by me to lodge complaints but I couldn't get any feed back,then on 05/09/2024 another payout was deducted and am yet to get it. I tried again to complain but there is no response either by mail or zendesk. Pls what's going on?

UPDATE!
I have been credited with my rewards and the previous reward refunded back to my dashboard by Mobiworkx on the 12th of Sept 2024. I got a response and the issue was rectified and resolved. Thanks a lot I really appreciate your response.

5 september 2024
Review zonder uitnodiging
Logo Mobiworkx

Antwoord van Mobiworkx

Thank you for letting us know! We're happy we could help!

Beoordeeld met 3 van de 5 sterren

PayPal rewards issue

I've been doing mobiworkx surveys since 4years ago and it was good BUT this time it's like they don't want to pay me my rewards. It's been two weeks and I've logged complains to them but still no payment was made to my PayPal account. After raising the threshold to withdraw, I still made it to 12.5 and yet now I'm begging for my payment 😭. They said 5business days but now it's been more than 10. I don't know what to do. Help!.

3 september 2024
Review zonder uitnodiging
Logo Mobiworkx

Antwoord van Mobiworkx

Thank you for your feedback.  We apologize we didn't live up to your expectations and promise to keep trying to do better. Please submit a new Help Desk ticket and let us prove we can do better!

Beoordeeld met 3 van de 5 sterren

Le meilleur site d'enquête

Mobiworkx est la première site d'enquête que j'ai apprécié. Les enquêtes sont très simples et le salaire est en fonction de l'effort fourni.
Mon souci actuel est que depuis plusieurs semaines je n'ai plus reçu d'autre enquêtes pour pouvoir réaliser beaucoup de gains. À part ça, tout est tes bien.

16 juli 2024
Review zonder uitnodiging
Logo Mobiworkx

Antwoord van Mobiworkx

Nous apprécions vos commentaires. Entendre parler de votre expérience nous aide à apprendre et à nous améliorer.

Beoordeeld met 5 van de 5 sterren

The best survey site.

It's been over 2 years since I joined mobiworkx and the experience has been really great. The support team is very active, they've always resolved issues I've encountered.

23 augustus 2024
Review zonder uitnodiging
Logo Mobiworkx

Antwoord van Mobiworkx

Thank you so much for your kind words! We are thrilled to hear that your experience with MobiWorkX has been positive and that our support team has been able to assist you effectively. If you ever have more feedback or need further assistance, don’t hesitate to reach out. Here’s to many more successful years together!

Beoordeeld met 5 van de 5 sterren

More surveys required

Hey,
Am happy to undertake your surveys but they've been very few on my side. Is there a way i could receive atleast one per day?

9 augustus 2024
Review zonder uitnodiging
Logo Mobiworkx

Antwoord van Mobiworkx

It appears you are missing approximately 60% of your survey opportunities. Please ensure that all communication options (e.g., SMS and Push) are enabled on your Profiler page under the Communication category. Additionally, consider adding https://mobiworkx.com/Account/Login to your phone’s home screen and regularly check the Surveys page for available opportunities.

We encourage you to sign in to your MobiWorkX account and submit a ticket through the Help Center if you need further assistance.

Beoordeeld met 4 van de 5 sterren

Always faced out of survey

Over a month now I have not been able to do the surveys with out being faced out for one reason or the other. I will appreciate the reason I'm always removed from partaking in surveys.

29 juli 2024
Review zonder uitnodiging
Logo Mobiworkx

Antwoord van Mobiworkx

To address your concerns, please sign in to your MobiWorkX account and submit a ticket through the Help Center. We are unable to access your account information through this TrustPilot review.

Beoordeeld met 5 van de 5 sterren

Great improvement!

Thankyou Mobiworkx for listening to our complaints and improving. You guys are the best👍

3 augustus 2024
Review zonder uitnodiging
Logo Mobiworkx

Antwoord van Mobiworkx

We appreciate your feedback.  Hearing about your experience helps us learn and improve ourselves.

Beoordeeld met 3 van de 5 sterren

i have a problem with the email address…

i have a problem with the email address i enlisted to receive payments to, meaning i cant seem to access that email, thus i am unable to approve the payment sent from mobiworkx, so i would like to know how can i reverse the payment that i sent to that particular email address?

29 juli 2024
Review zonder uitnodiging
Logo Mobiworkx

Antwoord van Mobiworkx

Thank you for reaching out and sharing your concern. We understand the difficulty you're experiencing with the email address used for payment and the challenges this presents in accessing your payment from MobiWorkX.

To resolve this issue, please contact our customer support team directly by submitting a support ticket at https://mobiworkx.zendesk.com/hc/en-us/requests/new. Provide details about the issue, including the email address in question and any relevant transaction information, so that we can assist you effectively.

Beoordeeld met 5 van de 5 sterren

Very quick problem solve

I had some technical difficulty, they replies w instructions to reset password, but the OTP pin never came via SMS and when asked to resend said am out of chances. I mailed the help desk got the usual generic reply and expecting it to however many working days etc. They resolved it that same afternoon. Thank you.

18 juli 2024
Review zonder uitnodiging
Logo Mobiworkx

Antwoord van Mobiworkx

Thank you for sharing your experience with us. We are sorry to hear about the initial technical difficulties you encountered with receiving the OTP via SMS. Technical issues can be frustrating, and we apologise for any inconvenience caused during this process.

We are glad to hear that our support team was able to resolve the issue promptly for you that same afternoon. Providing efficient and effective support is a priority for us, and we appreciate your patience while we worked to address the problem.

Beoordeeld met 4 van de 5 sterren

Mobiworkx is Legit

Mobiworkx is the first survey platform I've used that actually paid me. Their surveys are very easy and pay is equivalent to the task unlike other platform that takes much of your time with very low pay.

My only issue with them is that I rarely receive surveys sometimes it takes 2 to 3 weeks to have enough survey that ends you just $4.

Best beside that, every thing else is very okay.

24 juli 2024
Review zonder uitnodiging
Logo Mobiworkx

Antwoord van Mobiworkx

Thank you for sharing your experience! We are thrilled to hear that you find MobiWorkX legitimate and that you appreciate our straightforward survey tasks that offer fair compensation. We strive to ensure that your time spent on our platform is rewarding and worth your while.

We understand your concern about the frequency of surveys. We continuously work to improve and expand our survey opportunities to provide more consistent earning potential for our users. Your feedback regarding this matter is valuable to us as it helps us make necessary adjustments to better serve you.

Beoordeeld met 1 van de 5 sterren

I was getting a lot of surveys and was…

I was getting a lot of surveys and was able to reach $12.25 only left with $0.25 to cash out, that's when rhe nightmare started. Everytime I try to log in the app it opens to a survey qualifying question that when I choose and press next it does not go further and I have sent multiple emails but they are not resolving my issue and its been a months now. I'm unable to complete any other survey because there's a survey that seems to be stuck it does not work hence I cannot cancel it. Help

17 juli 2024
Review zonder uitnodiging
Logo Mobiworkx

Antwoord van Mobiworkx

We understand your frustration with the survey qualifying question. We've identified the technical issue and are dedicated to implementing a fix within the next 24 hours. Thank you for your patience as we work to resolve this matter for you.

Beoordeeld met 2 van de 5 sterren

Haven't received my payout in my paypal

It has been almost two month since,i have been waiting for mmy payout.I have never had this problem its my first time

29 mei 2024
Review zonder uitnodiging
Logo Mobiworkx

Antwoord van Mobiworkx

Your support request was logged on June 8th, and our Help Centre agent successfully retrieved your payment URL from our rewards partner, re-sending it to you on June 19th.

Beoordeeld met 5 van de 5 sterren

Mobiworx has always been my favourite…

Mobiworx has always been my favourite and has never disappointed me thank you for the great service

5 juli 2024
Review zonder uitnodiging
Logo Mobiworkx

Antwoord van Mobiworkx

Thank you so much for your kind words! We are delighted to hear that MobiWorkX is your favourite and that you have always been satisfied with our service.

Your support means a lot to us, and we are committed to maintaining the highest standards of service excellence.

Beoordeeld met 5 van de 5 sterren

Kuddos to the support team

Wow! Mobiworkx is magnanimous in terms of their support team. Their Swift responses leaves one dumbfounded. Kuddos. I've been a panel member for years.

5 juli 2024
Review zonder uitnodiging
Logo Mobiworkx

Antwoord van Mobiworkx

Thank you so much for your glowing review! We are thrilled to hear that you have had such a positive experience with our support team.

We genuinely appreciate your loyalty as a panel member over the years.

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