moinkbox.com Reviews 3

UPDATE (7/1/25):

Spoke with a member of Moink team today. We reviewed the circumstances of my issue and were unable to resolve the matter. I will be using my local grocery store.

OLD REVIEW:

I have been a Moink customer from May 2024-June 2025. I recently discontinued their service because every month had become increasingly limiting on my selections.

Moink’s products are good, and they shipped quickly.

I attempted to discuss this matter with their customer service, but they didn’t seem to understand. I was essentially told that I know what I signed up for. I considered that they sometimes have products unavailable. But this was almost my entire order! I could only swap two items for things I like to eat. The other selections were not anything that I usually cook.

I do not feel Moink treated me fairly, and I will be using my local grocery again.

These folks are always on time. The selection is excellent. The one time there was an issue with my order they corrected it on the next order. They also were quick to respond when I contacted them. I have a monthly subscription with them. Great people to work with.

CHICKEN ,SALMON, GROUND BEEF AND LAMB ARE AWESOME. THE BEEF TENERLOINS CHOICE NOT PRIME, BUT THE RIBEYE'S NOT SO MUCH... MOSTLY FAT NOT EVEN CHOICE CUTS.
BACON IS FREE..BUT UNCURED AND MY FAMILY DOES NOT LIKE IT..