Mokaloha Reviews 252

Horrible quality. The shirts we ordered looked nothing like the pictures. Cheap and awful shirts. Trying to return or get a refund was impossible. Customer service sent a few insincere emails then quit replying. I would never order from them and recommend everyone else avoid them too.

Communication was very good about specials and discounts.

One of the worst experiences I have had in buying a product. I ordered 2 denim 1/4 zip tops - gathered at the waist like a jacket. The both came unhemmed and one had a huge white mark across front where dye and not covered it. I asked for a return for both since they were not like the picture I ordered from. He(KYLE) said the mark was from natural washing as if that’s okay. A big white mark down the front. After several Emails, he said I could return both - I was charged $9+ dollars for shipping to me but would have had to pay $250-400 to return to the China address he gave me. As it turned out, he refunded me for one shirt, no second, no tax or shipping. Venture into this company at your own risk.

Love your clothes, but why don't you have men's pant size related to waist size? I think it's absolutey crazy bizarre that you don't have that, as applicable to proper size.

Product wasn’t what was shown online, very cheep, poor quality , slow delivery . I paid $50.00 per sweatshirt, they feel more like a $24.00 product. Not again!

I love the shirts I've bought from you. I am a senior executive and a bigger guy and I only like to wear what I call fat man shirts. I receive a lot of compliments on these shirts in my meetings. The only criticism I have for these shirts is all of the loose threads everywhere on the shirts. I hope to expand my attire with more of your clothing. It was difficult to find the same shirts I bought in June, but after several searches, I finally found them. Two of the shirts were out of stock, so I need to see what you have to replace them. I'm thinking the shirt labeled Cuban might be it, but I will eventually try them. Thanks

Great clothing selection, great customer service, rapid response and easier than easy exchanges!

I’m hoping I get my shirt that I ordered before Christmas. It will be a gift.

I ordered a green, long-sleeved shirt based on the description and online photos. It took a long time to arrive and looks nothing like the online photos. I asked to return it and was “offered” a 25% refund. These people are dishonest and not to be trusted. Do not buy anything from them.

2025-11-17 17:07 PM
Parcel information received
2025-11-27 13:05 PM
Shipping Label Created
2025-11-27 13:05 PM
Shipment arrived at facility and measured.
2025-11-27 13:05 PM
Shipment picked up.
2025-11-27 13:08 PM
Shipment arrived at facility and measured.
2025-11-27 14:28 PM
Depart from facility to service provider.
2025-11-28 10:00 AM
Hand over to airline.
2025-11-28 22:30 PM
Departure from the original airport
2025-11-30 13:08 PM
Arrival to the destination airport
2025-11-30 13:08 PM
Arrival to the destination airport
2025-11-30 19:05 PM
Customs clearance agent received the shipment in destnation country.
2025-12-02 16:42 PM
In transit, it's progressing through Post network
2025-12-04 10:52 AM
Processing at Designated Facility
2025-12-05 08:50 AM
Out for Delivery
2025-12-05 23:59 PM
Delay in transit
2025-12-07 21:39 PM
Processing at Designated Facility
2025-12-09 07:23 AM
Out for Delivery
2025-12-09 09:16 AM
Processing at Designated Facility
2025-12-09 10:16 AM
Out for Delivery
2025-12-09 23:59 PM
Delay in transit

multiple views of the shirt. It allowed me to see it from a few different angles, plus a close-up of the material. The ordering process was cut and dry. It was very easy to proceed.

Easy to check out. Product style I have been looking for.

Great looking shirts! Customer service was excellent as well.

Love your products

IT'S HARD TO GRASP HOW BADLY A COMPANY CAN LACK BASIC STANDARDS AND FUNCTION AND MISREPRESENT PRODUCTS, SIZING, AND RETURN POSSIBILITIES. On a 200.00, six item order. since I usually wear XL, but know Chinese products are usually too small, I ordered by the measured size graph, so (XXL). 3 items marked XXL were more like a medium, couldn't even get them over my head, and had a horrible flat, shiny polyester (photo was for 'vintage' look, , nothing like it. . Two others were more like 4XL, like swimming in a tent.

Easy returns? Nope, long interactions of negotiation because they don't tell you it ships from China. In lieu of refund minus exorbitant shipping. They refunded 40% of the cost of the items that were too small (32.00). And charged me 10.00 EACH (so 20.00) to reship the two that were massively too large. I received only one package and shirt, replacing at one size smaller (XL). It went from a tent down to a Medium size with XL marking, so small through the shoulders and chest I can't get it on over my head. And I've lost 14 lbs since ordering. Virtually nothing as described, and I'm out 200.00.

Shameful, this is completely avoidable in a company that cares about it's product and customers, and their refund policies are a joke.

I am in need of sweatshirts for the approaching winter months. I saw your ad and liked the selection that was offered. Ordering was easy. I can’t wait to receive them and hope they are of the quality that is advertised.

Garbage clothing from China. Pictures rarely match what is sent. The sizes vary dramatically because they just basically send you whatever they have made. Good luck trying to return anything. It would be easier to swim across the Atlantic Ocean.

Web site functions moderately. Needs a ton of work, but I I got what I needed

Easy website,liked the quality of the merchandise,and messages and emails answered in a timely manner