Money Ladder Reviews 

Pleasant Professional And very knowledgeable. Made process very easy

Stephanie & Battina were phenomenal assisting me. They gave me the information plan and simple. They were very informative and empathetic to my needs. It has been a long time since I have spoken with customer service reps that treated me with some dignity and understanding. They are the best!

I had an amazing experience. My stress level when I called was at an all time high, after speaking with heather and finding a solution I can breathe a lot easier now.

Bettina Mercado was amazing,friendly and very knowledgeable

Customer service is the most important aspect of any interaction with a company and Austin really delivers! He was articulate, caring, thorough and relatable! He answered all our questions and made us feel comfortable with our decision. He took the time to make my husband feel comfortable with the plan and informed, as well, instead of just expecting me to explain everything to him myself. I am encouraged that Austin will be there for us as we move on to a better financial future!

Rudy Rossetti is an excellent representative to this company. He explained everything in detail he was kind and courteous definitely gave me a great experience with this company. Rudy Rossetti should definitely be management.

Joel was fantastic. He walked me through everything and explained all my options and answers all of my questions thoroughly.

Jordan has been personable, easily available for us as clients with any questions we have had even after sale of loan, and thoroughly explains application/loan details. Will definitely work with him and money ladder in the future!

I feel so confident working with this company. The folks there are looking out for their clients. Austin is great. Reassuring and easy to talk to. He’s the man.

She saved my life!

Heather is very accommodating and very thorough in explaining the program. She was able to truthfully answer all my questions and concerns. I felt so reassured and confident and lifted a huge burden of anxiety towards by credit card debts. She is very much willing to guide and walk you through the program and assuring me that she will always be there to guide me through in case I will have questions and concerns. She is a real gem and asset to Money Ladder.

They explained everything in detail until I understood. Very knowledgeable. So glad I called!

Austin rocks! Took almost an hour to layout how the plan works and how it would benefit me. I was skeptical at first but Austin put all my problems in order.

Thank you so much Bettina Mercado for helping me today and for helping me change my life and be debt free in no time! I really appreciate you and Money Ladder from the bottom of my heart!

the representative made it easier to understand

This is a fast and easy process. Austin is extremely knowledgeable and very helpful. He will take the time to answer all questions.

Bettina made me feel so comfortable talking through everything and made sure I understood what is going to happen. Super friendly and I really enjoyed talking with her!!! It’s nice to talk with someone who isn’t “just doing their job”, she went above and beyond and made the experience very relatable and super easy. Thank you!

They were very helpful and understanding.

Heather was extremely helpful in guiding Anne through the process

If there was one word to describe how I felt, that word would be RELIEVED.
Thank you to Heather and Melody for their patience and clarity in their explanation.